No Insurance Medical Supplies Reviews 

738
TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

I needed a new Oxygen Concentrator, it was very easy to order and it was delivered in a couple of days. I am very happy with the Devilibs 555Ds it is compact and very quiet and very good price. They a... See more

Rated 1 out of 5 stars

I ordered a ResMed Airsense 11 yesterday from this company. I received a return email from them stating I needed to provide a prescription from doctor or an authorization from my doctor to replace my... See more

Rated 1 out of 5 stars

Order was confirmed on 8-4 and it's now 8-21 and I still haven't received the order. I inquired on 8-18 because tracking showed it still sitting in NY. I was told they would look into it and then I ge... See more

Rated 5 out of 5 stars

I have been renting an oxygen concentrator for three years. Finally grew tired of the rental company. No Insurance Medical Supplies made purchasing the same Phillips machine easy. For the price I p... See more

Company details

  1. Home Care Service
  2. Pharmacy

Information provided by various external sources

is an authorized dealer for all offered oxygen and sleep therapy products from manufacturers such as Phillips Respironics, ResMed, Devilbiss Healthcare, AirSep, Drive Medical, and much more. Our team has over 40 years of respiratory experience. A Licensed Respiratory Care Practitioner is always on site to answer all questions and provide recommendations. Due to the unyielding support of our customers, we continue to grow as a company. With over 100,000 orders fulfilled nationwide and internationally, we pride ourselves on the reputation and customer satisfaction that we have achieved.


Contact info

3.5

Average

TrustScore 3.5 out of 5

738 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.5

All reviews

(738)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent salesman

Excellent salesman. Knowledgeable, helped me a lot. Took my information, when I called and had order shipped expedient. I ordered on Monday and had the machine on Friday.

21 October 2024
Unprompted review
Rated 5 out of 5 stars

Best customer service, hands down!

This company provides the best customer service I've ever experienced!! Hi quality products and shipping is expeditious. Yet another positive experience with NIMS!
Thank you so very much!!

22 September 2024
Unprompted review
Rated 5 out of 5 stars

5 Star Service Best Prices Period!

I have been using NIMS for about 8 years, they always have the cheapest prices, best customer service, and quick delivery. I’ve never had any hassles and I appreciate they’re putting the customer experience first! Highly recommend!!!

17 August 2024
Unprompted review
Rated 1 out of 5 stars

HORRIBLE COMPANY TO DEAL WITH…

I wouldn't buy a bandaid from this company. No customer service and flat out lies about shipping arrivals. When I called as I needed this product for a surgical wound I was hung up on. Let's put them out of business!!!!

9 October 2023
Unprompted review
Rated 1 out of 5 stars

Bought a Portable Oxygen concentrator…

Bought a Portable Oxygen concentrator and it always had the alarm go off. I called them to complain and requested a return and refund and was told I could not return it because of Covid-19. It is junk and now I am down $1895.00. They are crooks and no wonder they rate a F rating from BBB!

30 September 2022
Unprompted review
Rated 1 out of 5 stars

Worst transaction I've had in twenty…

Worst transaction I've had in twenty years!!!!!! They don't care about customer satisfaction, or returns. YOU pay to return AND they charge 20% for the privilege!! Be EXTREMELY SURE you have the right item when you order or they will stick it to you. Go to e-bay or Amazon and stay away from here!!!!!!

9 February 2023
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Nick was awesome and helped me make my purchase easy. And made sure everything was good to go. Great customer service as well. Keep up the good work.

19 September 2022
Unprompted review
Rated 5 out of 5 stars

I recently needed to purchase a Bi-Pap…

I recently needed to purchase a Bi-Pap machine. This was the only company to stock the machine that I wanted. The staff was extremely helpful, professional, and even priced matched their competitors. I called in the afternoon. Asked for overnight shipping and received the device the next day. I will buy my supplies and any other medical devices from them.

26 August 2022
Unprompted review
Rated 5 out of 5 stars

Nick was fantastic

Nick was fantastic, service was unbelievable. I was in a jam away from home without my CPAP equipment. I needed equipment urgently and he helped expedite and get the equipment within a few hours on a busy Friday evening at rush hour. I am blown away at this level of service! My vacation to the shore for the weekend would have been ruined without a CPAP. Thanks much Nick!

21 August 2022
Unprompted review
Rated 5 out of 5 stars

Nick answered all my questions

Nick answered all my questions. Even suggested a brand new Airsense 11 by Resmed CPAP machine. It was a great deal and told me what bundles go with it. I asked for next day shipping. My equipment came all nice and packed the next day. Was the easiest purchase ever for my CPAP needs. Great service. Great price. And Nick was very knowledgeable and friendly.

20 August 2022
Unprompted review
Rated 5 out of 5 stars

Nick was great in helping me order a CPAP machine!

I was looking for a CPAP machine for the first time and Nick was very helpful and patient both through chat and over the phone in explaining the different options, how to maintain and use the equipment, and the policies of the store. He helped place my order, the supplies were delivered promptly and it has noticeably helped with my sleep apnea.

20 August 2022
Unprompted review
Rated 5 out of 5 stars

Nick is amazing

Nick is amazing! I’ve been dealing with medical equipment for 16 years for my son and this is the first time that I have ever found a company that had good customer service, answers and returns phone calls, and actually cares about what they do. Many thanks!!

11 July 2022
Unprompted review
Rated 5 out of 5 stars

Great customer service Nick

I recently made several large purchases from Nick at No Insurance. Nick was able to expedite payment and shipping of my product extremely well and was great to deal with. Everything went smoothly and I received my shipments without a hitch. I won't hesitate to use No Insurance again. I am very happy.

30 June 2022
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE - Partners Medical / AKA No Insurance Medical Supplies

No Insurance Medical Supplies is a small, unprofessional operation. Jeanette Stapleton's job is to block warranty claims.

Buyer beware - this is not a reputable company.

30 June 2022
Unprompted review
No Insurance Medical Supplies logo

Reply from No Insurance Medical Supplies

Mr. Taylor,

We looked into your order as well as all email correspondence and phone calls with the sales rep you have repeatedly dealt with before this was escalated to Jeanette.
Jeanette processed your warranty claim by sending you a replacement instead of making you wait months for the product to be fixed and that somehow was a problem for you.
We ask that if you are going to write a review to at least be honest.

Your warranty was technically voided by you sending the unit out of the country but our company still helped you and honored your US warranty and facilitated the RMA process for you.
You repeatedly emailed demanding your unit while we waited to for your replacement to arrive and we shipped your replacement but then you demanded a refund.
You were then advised that we do not issue refunds on RMA units but Jeanette made an exception and stated she would issue you a refund minus our standard 20% restocking fee. Which still was an issue for you so now you are trying to slander Jeanette as well as our company. Your refund has been issued minus the restocking fee and our business is now concluded. Please crease and desist all slanderous communications regarding our company and employees as they are all falsities.

Rated 5 out of 5 stars

2nd item I have purchased

This is the 2nd item I have purchased for my oxygofit portable oxygenator from
no insurance company.
So helpful, kind and knowledgeable. Ty Jeanette for making the experience a stress-free one

28 June 2022
Unprompted review

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