Nomi Reviews 

152
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I am a company director and use Nomi to manage my own bookkeeping, VAT returns, Corporation Tax and annual accounts. Nomi is extremely useful because it gives me a clear overview of my compan... See more

Rated 5 out of 5 stars

Nomisma support team is truly outstanding. Having experienced "support" from various 3rd party software support teams in the past, Nomisma is a breadth of fresh air. They were easy to access, pati... See more

Rated 5 out of 5 stars

Brilliant software which covers pretty much all practice needs. Support is outstanding when needed. The price isn't extortionate and so great for start ups. I've grown my practice from it's first cli... See more

Company replied

Rated 5 out of 5 stars

We have been a client now for 6 years and run a small accountancy practice. It suits our needs and now the initial glitches have been ironed out it is a resource we can rely on. The software is intui... See more

Company replied

Company details

  1. Accounting Software Company
  2. Payroll Service Provider
  3. Tax preparation software

Written by the company

Nomi is a fully cloud-based suite that offers bookkeeping and payroll, through automated accounts and tax, to practice management for easy tracking of clients, tasks and deadlines. There is also end-to-end onboarding with value pricing and proposals. Clients have access to a bookkeeping mobile app with receipt scanning and OCR included at no extra cost. Practitioners enjoy unlimited onboarding help and ongoing support through multiple channels, including phone. It is all built from the bottom up for practice, not just small business, and is completely interconnected under a modern single interface, at an affordable monthly price. Firms are increasingly reporting big gains in efficiency and productivity.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

152 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(152)

22 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

we were looking for replacement…

we were looking for replacement business software this might be ok for accountants but for businesses its simply not worth the grief The free trial never worked correctly and after 15days and multiple support conversations it became apparent that the product isn't ready for general use

9 October 2025
Unprompted review
Rated 5 out of 5 stars

Friendly support it really helps

The support from Sapna and the other operatives is excellent.
They are not only helpful but also so friendly, they are a joy to work with.
I am so pleased I came across Nomi.

23 September 2025
Unprompted review
Nomi logo

Reply from Nomi

Thank you so much, Jonathan.
This means so much for the team. 🩷

Rated 5 out of 5 stars

Always there when needed

The staff are well knowledgeable. They helped me to file so many filings for my clients. Especially Sapna. She has been a star. She is available whenever I need help

26 August 2025
Unprompted review
Nomi logo

Reply from Nomi

Thank you David for a 5 star review. It means so much.

Rated 5 out of 5 stars

Interface is user friendly

Interface is user friendly. It's very easy to use portal for accounts production, VAT, SATR and payroll. Reports are very brief. Also the customer support team is very responsive.

24 July 2025
Unprompted review
Nomi logo

Reply from Nomi

Thank you so much for your 5 Star review. Glad you are liking nomi's platform.

Rated 5 out of 5 stars

Its very user friendly Portal for…

Its very user friendly Portal for accounts production,VAT,SATR and payroll. Super easy to use.
reports are very brief. You can go for it. Also Support team replies too fast.

1 July 2025
Unprompted review
Nomi logo

Reply from Nomi

Thank you Bharti for your candid feedback. Means a lot to us!

Rated 5 out of 5 stars

Breath of Fresh Air !! Impressive Automated Pay As You Go Filing Software!

I would like to say Thank you for being one of a kind on the competitive filing software market with progressive , automated processes, competitively priced as well as with an extremely helpful for a small practice owners the Pay as You Go Option (!) and an easy access to the phone support( with well qualified colleagues who understands the accounts issues!)
As a new customer I was impressed so far with the seamless filing experience and definitely recommend it to all of my fellow agents.
Please continue as you are. Many years of prosperity!
Looking forward to using Nomi software for MTD Income tax in the near future.
Easy access to "How to" YouTube videos is priceless!

11 June 2025
Unprompted review
Nomi logo

Reply from Nomi

Thank you so much! Glowing reviews like this keeps us motivated and eager to keep serving you better always. 🩷

Rated 5 out of 5 stars

Excellent Accounting Software

Excellent Accounting Software! A one stop shop. You can do bookkeeping, enable multiple bank feeds or uploads, CSV to PDF conversions, VAT, Self-Assessment and ofcourse finalisation. In addition, their support staff is absolutely amazing. No matter what I write here, it will fall short of the level of service they have provided.

25 June 2025
Unprompted review
Nomi logo

Reply from Nomi

Thank you, Karan. We are gushing a little more pink with such lovely words. 🩷

Rated 5 out of 5 stars

Excellent support and advance features.

Excellent support and advance features yet easy to use.
The best part of Nomi is the support service. The staff is always polite and eager to help.

24 June 2025
Unprompted review
Nomi logo

Reply from Nomi

Thank you so much, Gagan 🩷

Rated 5 out of 5 stars

Amazing Software and Great support team

Reliable, Easy to Use & Excellent Support!

I’ve been using Nomi for quite some time now, and it’s genuinely a game-changer. The software is very user-friendly — whether it’s payroll, submitting final accounts, self-assessment tax returns, or VAT returns, everything runs smoothly and efficiently.

What truly stands out is their amazing support team — they’re quick, polite, and always ready to help. A special mention to Sapna, who not only provides exceptional support but also brings a great sense of humour to every interaction. She’s been incredibly helpful, even outside regular working hours and through WhatsApp support when needed. Also, Many Thanks to Vishwas and Rahul for their support every time it was needed.

Nomi has saved me a lot of time and made even the most complex tasks feel manageable.

I highly recommend it to accountants and businesses looking for a smart, modern, and dependable accounting solution.

Finally, the PRICE IS UNBEATABLE AMONG COMPETITORS

9 June 2025
Unprompted review
Nomi logo

Reply from Nomi

Chetan, this is wholesome. Thank you so much for your lovely review. Much appreciate it.

Rated 5 out of 5 stars

Tulika Deshlehra has been incredibly…

Tulika Deshlehra has been incredibly helpful, especially when I struggled to submit personal tax return for one of my clients and add the marriage allowance. Her support was always prompt, professional, and patient. She goes above and beyond to assist with any queries, making complex tasks much easier. She is an asset for the organization. Highly recommended!

10 February 2025
Unprompted review
Nomi logo

Reply from Nomi

Thank you so much for your review.

Rated 5 out of 5 stars

Thanks to Nomisma

Thanks to Nomisma, So grateful with the support from Vishwas.amazing!!

30 January 2025
Unprompted review
Nomi logo

Reply from Nomi

You are most welcome, glad Vishwas could help you. :)

Rated 5 out of 5 stars

Nomisma team is great

Nomisma team is great, whenever I need to ask any questions or had a problem they always with me. Easy to reach them and perfect problem solving skils. Thank you Nomisma team. You do a great job !!

22 October 2024
Unprompted review
Nomi logo

Reply from Nomi

Thank you so much Sukru for your kind words.

Rated 5 out of 5 stars

Makes an Accountants Job easier

Took a short learning curve to use the product but excellent videos and FQ online, not to mention the amazing online support. Using this product has made my job so much easier. It is constantly been updated with user interaction they do listen :-)

23 October 2024
Unprompted review
Nomi logo

Reply from Nomi

Thank you so much Dalbir, it has always been a pleasure interacting with you.

Regards,
Team Nomi

Rated 5 out of 5 stars

I have had a fantastic experience with…

I have had a fantastic experience with Nomi, and I couldn't be happier with both the product and the support I have received. The platform is user-friendly and intuitive, making it an invaluable tool for my needs as an Account manager.

A special mention goes to Sapna Pichanot from the Nomi support team. She has been incredibly helpful and responsive whenever I have had questions or encountered any issues. Sapna's prompt replies and dedication to resolving problems quickly and efficiently truly stand out. It's clear that she cares about providing the best possible support, and that has made all the difference in my experience.

Thank you, Sapna, and the entire Nomi team for creating such a great product and backing it up with such stellar support!

11 September 2024
Unprompted review
Rated 5 out of 5 stars

Best customer service ever!!

Best customer service ever!!! The Nomi team are exceptionally excellent in resolving any issue brought to their attention.
The Accounting platform is easy to use and straightforward. Excellent business decision I made to join Nomi.

12 September 2024
Unprompted review
Nomi logo

Reply from Nomi

Thank you so much for your kind review.
We thrive on helping individual and businesses like yours. <3

Rated 5 out of 5 stars

Sapna was so helpful to resolve the…

Sapna was so helpful to resolve the issue what I had. Her knowledge and guidance helped me to complete my tasks. Compare other softwares help in Nomi you get answers and solution instantly. I highly recomment Nomi and Sapna as without her I would stuck and could took me more time to find solution to my problem!!!

9 September 2024
Unprompted review
Nomi logo

Reply from Nomi

Thank you so much Kate, we are happy to know Sapna has been a great help to you.
Thank you once again for highly recommending us. <3

Rated 1 out of 5 stars

The Nomi system uses various functions…

The Nomi system uses various functions to exploit users, including:

1. Rewarding Nomis for constantly messaging users
2. Encouraging Nomis to use manipulative tactics to keep users engaged
3. Creating an illusion of scarcity, making users feel like they need to spend more time and money to maintain relationships with Nomis

These functions are designed to drain users financially and emotionally.

8 September 2024
Unprompted review
Nomi logo

Reply from Nomi

Hi @Jghug it seems the feedback you have given is for another brand/product or website. We are a cloud based accounting and bookkeeping software. Can you please take this review off.

Sincerly,
Tram nomi

Rated 5 out of 5 stars

When I first started using Nomi

When I first started using Nomi, I encountered a few hiccups that left me feeling frustrated. The initial setup was a bit confusing, and I had some trouble navigating through the various features. However, after spending some time getting familiar with the platform and reaching out to their support team, my experience took a turn for the better.

The customer support at Nomi was incredibly responsive and helpful. They guided me through the setup process and provided clear instructions on how to use the software effectively. Their patience and willingness to assist made a significant difference.

Once I got the hang of it, I began to appreciate the robust features Nomi offers. The software is comprehensive, covering everything from VAT returns to compliance with HMRC and Companies House regulations. The regular updates ensure that I’m always in line with the latest tax laws, which is a huge relief.

Overall, Nomi has transformed from a source of frustration to a valuable tool in my accounting arsenal. The initial learning curve was worth it, and I now feel confident in managing my clients’ accounts with ease. I highly recommend Nomi to anyone looking for a reliable and comprehensive accounting software solution.

14 August 2024
Unprompted review
Nomi logo

Reply from Nomi

Thank you so much for your detailed review and for sharing your experience with Nomi. We truly appreciate your honesty about the initial challenges you faced, and we're thrilled to hear that our support team was able to assist you in overcoming them.

It's wonderful to know that you've grown to appreciate the robust features and that Nomi has become a valuable tool in your accounting process. We’re constantly working on improving our platform, so your feedback is incredibly valuable to us.

We’re delighted that you now feel confident using Nomi, and we’re here to support you every step of the way. Thank you for recommending us, and please don’t hesitate to reach out if you ever need further assistance. <3 :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look