Non Stopdogwear Reviews 3

Be Aware - there are two different branches EU(.com) & UK(.co.uk)

Bought a dog coat from UK shop but it was too small so returned it for an exchange. I emailed using the reply to address in the order confirmation email to say I would be returning the coat & asking for a larger size. I never heard anything back. I called the number from web site, no answer & left several voicemails. I eventually checked web site for alternative email addresses & discovered that on the reply to address from order confirmation email the address was shown as
nonstopdogwearuk
But the address on the web site was shown as
nonstopdogwearukshop
When I emailed this address I received a reply instantly & on a Sunday night too!! Excellent customer service once I had the correct email address.

Replacement organised & partial refund for the difference received. This did take a bit of work on my part & it is very confusing having two different web sites that look exactly the same AND the wrong email address on the order confirmation email.

Don't buy from this company they are not to be trusted. Go to the original company instead at Norway, They deliver within a couple of days and you avoid all the hassle and lies form this UK based outfit that isn't Non Stop.
They say they have stock that they don't have and only send you part but charge for all items you ordered but don't receive. They don't contact you to tell you this or that the other items wont be coming. You then have to send your received item back at your cost! so it costs you more again to deal with this UK disreputable outfit. They are out to take your money by any underhand means. Stay clear and shop with the original in Norway. Norway gives you great customer service and you receive what you order. I will never purchase from this UK outfit again.