Nonna Tonda Reviews 

5,434
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 532 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally fresh, delicious restaurant-quality pasta dishes that are wonderfully quick and easy to prepare at home on busy weeknights. People also genuinely enjoy the wide variety of creative recipes, excellent ingredients, and generous, satisfying portion sizes offered throughout the weeks. However, some customers also noted frustrating delivery issues, such as parcels being left outside in warm weather without proper notification or incorrect items arriving unexpectedly. A few reviewers also mentioned occasional drops in overall quality, missing recipe cards, or sometimes overpowering flavors in certain specific dishes.

What people talk about most

Product

Customers had positive experiences with product, frequently highlighting the delicious taste, high quality,... See more

Quality

Reviewers highlight positive aspects of quality, noting that every dish tastes incredibly fresh, handmade,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, as some reviewers praise early and... See more

Service

People report ambiguous experiences with service, as many consumers highlight speedy delivery and excellent... See more

Order

Clients share ambiguous opinions on order experiences, as while some reviewers appreciate the easy scheduling... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Lovely tasting pasta, does taste homemade and very good quality. Had the best Tuscan Gnocchi dish last week ever, you could taste the depth of flavour in the slow cooked beef sauce. Had a few teethin... See more

Company replied

Rated 4 out of 5 stars

I'm enjoying the meals, they taste more like a restaurant meal than a ready meal. As someone with a chronic illness, I appreciate how quick and easy they are to prepare, just boil the pasta and heat t... See more

Company replied

Rated 4 out of 5 stars

Really yummy but wondering if you could consider wholemeal/brown/spelt pasta then just white pasta. Also if possible more veggies in ratio to the pasta. I would be happy to pay an additional fee for t... See more

Company replied

Rated 4 out of 5 stars

Great pasta meals delivered on a Thursday morning. We cook the meals in two batches, usually on a Friday night as an end of week treat. Enjoy tying different pasta types and sauces we'd not usually bu... See more

Company replied


Company details

  1. Online Food Ordering Service

Written by the company

Hi, we're James and Rebecca. Each week we deliver fresh pasta and delicious sauces to your door ready to cook and eat in under 5 minutes In 2017 we packed up our possessions and our 6 month old son and went on a tour of Italy to learn the authentic way to make fresh pasta. Now we deliver fresh pasta and homemade sauces to you. Made each morning, our pasta is the freshest around. Each dish includes fresh pasta, a delicious homemade sauce and fresh parmesan and can be prepared and ready to eat in under 5 minutes.


Contact info

4.2

Great

TrustScore 4 out of 5

5k reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(5,434)

523 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic pasta and pizza

Fantastic pasta, exceptional pizza, lovely team who are very helpful with any delivery queries.
We now have a pasta/pizza delivery once a month and while it isn't cheap, the quality is exceptional and it's still much better value than a takeaway or a meal out.

3 July 2026
Rated 2 out of 5 stars

Have enjoyed Nonna Tonda pasta since…

Have enjoyed Nonna Tonda pasta since May ‘25. Unfortunately over the last couple of months the quality has really dropped off. We have had some very disappointing dishes, many of which were repeats from earlier in the year making it easy to compare - but they were sadly not up their previous standards. Not sure what has happened and why this sudden drop in quality has occurred, but will give it a go for a few more orders. If no improvement we will sadly have to cancel…

3 July 2026
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Reply from Nonna Tonda

Thank you so much for such loyal support since last May, and for such honest, specific feedback.

We're sorry to hear things have dipped over the last couple of months, and we'll be raising this with our kitchen team, as a noticeable drop like this on repeat dishes is exactly the kind of thing worth investigating properly rather than putting down to one bad week. We really appreciate you giving us a few more orders to see if things improve, and if you're ever able to flag specific dishes that felt off, we'd love to look into those directly. Thank you again for being with us this long, and we hope to win back your full confidence.

Rated 5 out of 5 stars

Amazing

Amazing! Great meals every time. Perfect as a takeaway replacement, but better quality.

3 July 2026
Rated 2 out of 5 stars

Shocking experience

I used to subscribe their pasta however decided to cancel it about a year ago due to current living cost rise.
Recently, I received a call from a customer representative. Basically he's asking me to reconsider/reopen my subscription. He was nice but very pushy so, I ended up hanging up the phone in the end. Few weeks later, I was surprised to receive a box of pasta which I never agreed to subscribe. I spoke to the customer service and a lady said I seems like I opened up a new account! I was shocked and told her I never agreed to do that. It ended up fine as I didn't need to pay for something I never agreed, however I didn't like the way someone from the company opened up a new account resubscribed! I like their pasta but with this experience, it's unlikely I come back to reorder anything.

28 July 2026
Unprompted review
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Reply from Nonna Tonda

Thank you for such a detailed account, and I'm sorry to hear this was your experience. We're usually very stringent and clear with our reactivation policy - a new subscription should never be started without your explicit, unambiguous agreement, and certainly not off the back of a call that ended with you hanging up rather than saying yes. What you've described falls well short of that standard, and I completely understand why a pushy call followed by an unagreed delivery has put you off returning.

We're looking into this internally, as it points to a genuine lapse in how that call and follow-up were handled. Thank you for your honesty, and we're glad at least that you weren't left out of pocket for something you never agreed to.

Rated 5 out of 5 stars

We Always Look Forward to Our Weekly Pasta Delivery

We've been a customer for over four years now, and receiving a changing pasta dish has been a highlight of our week ever since. In all that time, the variety has increased, while the quality has remained top-notch. We especially enjoy the risottos when available to help add some variety, and the desserts are always welcome, again when they're available.

It's sometimes a chore to remember to go in and choose the following week's pasta type, but the regular choice is usually just fine when I forget. It would be nice if one could specify, for example, no seafood. Then, when one's default choice would mean a seafood dish, the choice could automatically be switched to a different dish.

3 July 2026
Rated 5 out of 5 stars

Fantastic Pasta

Fantastic Pasta! We have been having Nonna Tonda deliveries for a while now and every single meal has been SO tasty. Preparation is super easy and takes literally 5 minutes.

Choosing, changing or even suspending weekly orders is so easy. Such good value - restaurant quality dishes!

3 July 2026
Rated 4 out of 5 stars

The food tastes gr8

The food tastes gr8. I wish I could have a pizza instead of the pasta from time to time rather than in addition to and I think your website is really clunky . Apart from that I'm enjoying my weekly Nonna Tonda. X

3 July 2026
Rated 4 out of 5 stars

Generally good

They supply interesting and unusual pasta dishes that are generally well made and tasty.

Occasionally the pasta sticks together and needs gentle separating.

A touch pricey.

3 July 2026
Rated 4 out of 5 stars

Plenty to enjoy

I'm enjoying my subscription. With one or two exceptions, the dishes have been quite exciting, delicious and appetising; some of them I have never tasted before. I've found one or two of the dishes to be uninspiring and a little bland but not so much to give cause for complaint. Portion sizes are generous; as I'm alone, they provide two good meals for me.

3 July 2026
Rated 1 out of 5 stars

Very bad delivery service!!!

31 July 2026
Unprompted review
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Reply from Nonna Tonda

Thank you for your feedback, and we're sorry to hear the delivery experience fell short. As we've already been in touch by email and phone to look into this directly, we hope that's helped get things sorted - please do come back to us if anything remains unresolved, and thanks again for letting us know.

Rated 5 out of 5 stars

Pasta always delicious crab pasta our…

Pasta always delicious crab pasta our favouriteb highly recommend

3 July 2026
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Reply from Nonna Tonda

Hi Jaqueline, 

Thank you for your lovely review!

We are so glad you have been enjoying our pasta. I'm sure you've seen - we have crab on the menu again next week. I hope you are looking forward to it!

We  look forward to sending you more pasta soon!

Rated 5 out of 5 stars

Very yummy pasta

Very yummy pasta. Good variety. Good portions.

3 July 2026
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Reply from Nonna Tonda

Hi Roberto, 

Thank you so much for your great review!

We are so glad you have been enjoying our pasta. We put a lot of thought into each week's menu, and providing a variety of dishes for our customers. 

We can't wait to send you some more pasta soon!

Rated 5 out of 5 stars

Restaurant quality food!!.

Restaurant quality food!!.
Alot cheaper than a takeaway.
Yummy ++++
Brilliant for anyone on their own.

3 July 2026
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Reply from Nonna Tonda

Hi Deborah, 

Thank you so much for your lovely review! We are so glad you have been enjoying the quality of our meals. We take real pride in being able to provide that restaurant quality at home!

We look forward to sending you more pasta soon!

Rated 5 out of 5 stars

I’ve just had my fourth delivery

I’ve just had my fourth delivery. I love the food it’s very tasty and it’s very easy to make.

29 July 2026
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Reply from Nonna Tonda

HI Simon, 

Thank you so much for your great review. 

We are so glad that we have been able to provide high-quality but convenient, meals for you! We hope you are excited to continue with Nonna Tonda and try lots of our new dishes!

Rated 5 out of 5 stars

We’ve been having Nonna Tonda meals…

We’ve been having Nonna Tonda meals delivered for about 5 years and have also referred several friends who also love their meals. Great value for money, tasty and easy to prepare. Highly recommend

3 July 2026
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Reply from Nonna Tonda

Hi Melanie, 

Thank you so much for your lovely review!

We have loved sending you pasta over the last 5 years. We really appreciate you spreading the word about us to your friends!

We hope you continue to enjoy our meals for another 5 years!

Rated 4 out of 5 stars

Great Pasta!!

Pasta dishes are always good, and different from what we would cook at home. Do think choosing/cancelling/changing delivery address could be made a little easier on the site.

30 July 2026
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Reply from Nonna Tonda

Hi Tracey, 

Thank you for your great review!

We love to hear that our dishes are different and interesting for our customers, its why we change our menu each week!

When our new website launches later in the year, we are looking at adding these features - so we look forward to sharing that with you.

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