While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

It's a great platform and it allows me to cash out my gift cards without any problem and it's support has become even more effective in sorting out some issues nowadays. Highly recommended!!

Rated 1 out of 5 stars

Wow this site is getting so so bad each and every day . I have uploaded video evidence in my trade and I still lost dispute. it clearly shows how trader only started recording when my card was already... See more

Rated 1 out of 5 stars

I traded a $50 Apple Gift Card with this platform expecting a fair cash payout or equivalent value. Instead, I got completely ripped off. After sending the gift card details as instructed, they claim... See more

Company replied

Rated 5 out of 5 stars

Tiff is the best customer servicing in NoOnes so far so good … I was getting issues with my notifications and couldn’t receive notification when new trade is open but this man Tiff helped me out so si... See more

Company replied

Company details

  1. Non-bank financial service
  2. Alternative Financial Services
  3. Cryptocurrency Service
  4. Financial advisor

Written by the company

Noones is a financial communication super app that brings empowerment by connecting people to the global conversation (chat) and the world’s financial system (payments). The people of the Global South will now have the ability to freely message anyone, trade different forms of payment on its marketplace, and make payments peer-to-peer — all with a Bitcoin wallet that acts as a store of value.


Contact info

You should know

3.2

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Dear Support Team,

Dear Support Team,

I am writing to follow up on the case I reported regarding the user “Third_Pairty_heree 🇮🇳” and the payment I made for the trade (₦79,890) that expired due to app instability.

Up till now, I have not received any update from the moderators, and I am very worried because the seller went offline immediately after receiving my payment and has not returned since then.

Please kindly assist me with an update on the investigation.
This is a significant amount for me, and I need to know the progress of the case and whether my funds can be recovered.

I am ready to provide any additional details, screenshots, or proof you may need.

Thank you for your attention. I am patiently waiting for your response.

9 December 2025
Unprompted review
NoOnes logo

Reply from NoOnes

Thanks for reaching out and sharing the details with us, Ayodela femi. We understand your concern and how important this issue is.

Please contact our support team directly so they can properly investigate this case. If you’ve already reached out to support, kindly reply here with your ticket number so we can help expedite the review.

Rated 1 out of 5 stars

I lost around 50000$ due to chargebacks…

I lost around 50000$ due to chargebacks created by Noones's homegrown scammers. All my dear brothers and sisters, please read my review carefully. Even after many complaints, Noones not taking any action against them seriously. Noones collecting security deposits from Crypto sellers for safe trading purposes, but what about our safety here? Why is Noones not collecting the security deposit from the Gift Card sellers? It is a clear sign that Noones is earning millions of dollars for them by utilizing their Home-grown scammers by deceiving honest traders like me. God will punish severely to Noones staff for sure. I curse Noones severely for devastating my life.

10 October 2025
Unprompted review
NoOnes logo

Reply from NoOnes

We’re truly sorry to hear about what happened, customer. That said, losing a dispute or case does not mean the platform or its users are scammers. All cases on Noones are reviewed by moderators based strictly on the evidence provided by both parties, following our established policies and procedures.

We take allegations of fraud very seriously, and Noones does not protect or encourage scammers of any kind.

We are more than willing to take another look at your case and re-evaluate it. Please share your support ticket number, and our team will look into the matter immediately.

Rated 5 out of 5 stars

Trusfull

If you dont trust its your lost

15 December 2025
Unprompted review
NoOnes logo

Reply from NoOnes

Thank you for your trust, Umang Singh—we truly appreciate it and will continue working hard to earn it every day.

Rated 1 out of 5 stars

My account has been banned but I don't…

My account has been banned but I don't have access to log in and widraw my remaining coin

25 July 2025
Unprompted review
NoOnes logo

Reply from NoOnes

Thanks for letting us know, Kalson. If your account has been banned and you’re unable to log in to withdraw your remaining coins, don’t worry — this can be resolved. Please contact our support team directly so they can verify your account and assist with the withdrawal.

Rated 1 out of 5 stars

Worst Moderator and Platform Experience Ever

Worst modertator experience ever, took 3 days to resolve a stupid, minor case

You should invest more on your employee counts

You are low on employees

Your live support does nothing but send a one time message telling you what you already know lol, after one reply you respond to a bot simply,

Ridicilous, you cant compete with Binance when your customer support is just replying one paragraph and cutting you off and leaving you to a bot to talk to, insane.

5 December 2025
NoOnes logo

Reply from NoOnes

We’re really sorry to hear about the long wait, Ben Daneson. If you ever feel a case is taking longer than expected, please don’t hesitate to reach out to support for a follow-up. Your feedback is truly valuable, and we appreciate you taking the time to share it with us.

Rated 5 out of 5 stars

I use noones and it great service and…

I use noones and it great service and they are trusted people , helpful specialy miya admin thank you

10 December 2025
Unprompted review
NoOnes logo

Reply from NoOnes

Much love, Radouane EZ Zghari! Glad NoOnes has been solid for you — and big shoutout to Miya, she’ll be happy to hear this!

Rated 1 out of 5 stars

please fix your app it won't let me…

please fix your app it won't let me login.. whenever I tried to login it will log me out automatically.. please fix this app

9 December 2025
Unprompted review
NoOnes logo

Reply from NoOnes

Thanks for bringing this to our attention, Miroslav Skoro. If the app logged you out for no reason, our support team is there to help you sort it out.

Rated 4 out of 5 stars

Fast and reliable

Fast and reliable

9 December 2025
Unprompted review
NoOnes logo

Reply from NoOnes

Appreciate you, Humble! Glad the app’s been fast and reliable for you.

Rated 1 out of 5 stars

I have be using this app till yesterday…

I have be using this app till yesterday I open the app and find my self logout of the noones app and you till now am unable to login my account

4 December 2025
Unprompted review
NoOnes logo

Reply from NoOnes

We’d like to help you get back into your account, John Philip. Please reach out to our support team directly through our official channels so we can assist you with the login issue. Once you contact us, our team will work with you to resolve it as quickly as possible.

Rated 1 out of 5 stars

My account got hacked and I want to…

My account got hacked and I want to access it again

3 December 2025
Unprompted review
NoOnes logo

Reply from NoOnes

Hey, Prince Asare! If your account was hacked and you can’t access it, please contact our support team immediately through our official support channels. They’ll guide you through the recovery process and secure your profile.

Rated 1 out of 5 stars

If i could give this company 0 stars I would

If i could give this company 0 stars i would. I have been locked out of my account for almost a week. I talk to endless bots and get asked to send the same info over and over with no update. I cannot or do not know if I will ever be able to access my money again which I need. Awful experience. So frustrated. ticket 369858

4 December 2025
Unprompted review
NoOnes logo

Reply from NoOnes

We understand how stressful it is to be unable to access your account, Orla. Especially when your funds are involved. Our support team can take a closer look at your case and help move things forward. If you already have an open ticket, please share your ticket number so we can make sure it’s being properly reviewed.

Rated 4 out of 5 stars

Your recent update isn't working…

Your recent update isn't working properly

3 December 2025
Unprompted review
NoOnes logo

Reply from NoOnes

Thank you for taking the time to share your experience, Henry Scott. Your feedback is valuable, and I’ll make sure it’s passed along to our team.

Rated 5 out of 5 stars

Dispute fairness

In the past I lost a dispute because I didn’t record my screen and after that I started recording my screen but even with that some of the sellers get links that made the win the dispute even when all the evidence are provided, today I provided evidence and they did justice I like that and I want them to continue being fair. For some reason this seller was able to talk to them and they judge the dispute quickly if I had open the dispute it would have took more than 2 days

3 December 2025
NoOnes logo

Reply from NoOnes

Thank you for sharing your experience and for taking the time to leave this feedback, IsMe_Billy. It’s great to hear that the evidence you provided helped bring a fair resolution to your dispute today. Your insights about the process are valuable, and we’ll make sure your feedback is passed along to our team as we continue working to ensure fairness and consistency for everyone on the platform.

Rated 1 out of 5 stars

SCAM SCAM SCAM‼️‼️‼️never trade on this…

SCAM SCAM SCAM‼️‼️‼️never trade on this platform

25 November 2025
Unprompted review
NoOnes logo

Reply from NoOnes

We take the safety and security of everyone on our platform very seriously, Genr Ukkk. And your feedback is important to us. If you’ve run into any issues or have concerns about a trade, our support team is always available to assist and look into the situation for you. Your experience matters, and we’re here to help.

Rated 5 out of 5 stars

Transparency and fast response

Transparency and fast response

24 November 2025
Unprompted review
NoOnes logo

Reply from NoOnes

Thank you so much for your wonderful feedback, Sharon Memo! It truly means a great deal to us to hear that you value our transparency and prompt responses. We’re delighted to know that we’re making your experience a great one.

Rated 5 out of 5 stars

I sent out usdt from my Noones account…

I sent out usdt from my Noones account using a wrong network and it was sent back to Noones hot wallet. I reached out to Noones to help me deposit the USDT back to my account and it was done within 4 days with the help of Miya the customer support I have been in contact with. She was a very helpful

19 November 2025
Unprompted review
NoOnes logo

Reply from NoOnes

Thank you so much for sharing your experience, Adetola Adebowale! We're really glad to hear that your USDT was successfully recovered and that Miya was able to support you throughout the process. We know how stressful situations like this can be, so it’s great to hear that everything was resolved smoothly.

Rated 5 out of 5 stars

Honest and transparent

Honest and transparent

25 November 2025
Unprompted review
NoOnes logo

Reply from NoOnes

Thank you so much for taking the time to share this, Kipplangat. Hearing that you see us as honest and transparent truly means a lot to our team. We always try to do right by our users, and knowing that it shows is incredibly encouraging.

Rated 1 out of 5 stars

One of our trader here trying to scam…

One of our trader here trying to scam me of my money 5,000 rupees I mark paid because he said receiving I told him I explain to him that i misteke delete proof without giving him screenshot he reported my account I want your support please release coin to my wallet unblocked my account please

12 November 2025
Unprompted review
NoOnes logo

Reply from NoOnes

Thank you for letting us know about this situation, Olime Kehinde. We definitely want to look into what happened and make sure the issue is handled properly. Please reach out to our support team directly through the Help Center in the NoOnes app, so we can review the trade, check the details, and take the appropriate actions right away.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look