Product has been used to replace Particle… The website is terrible so that you can pause of cancel but can’t pull an order forward… The phone system whether you pick 1or 2, ultimately hangs... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’m very disappointed that in order to try your product I need to sign on for automatic re shipping ! OR pay and inflated price ! Not being kind to potential new customers ….
Company replied
This stuff really works, had my hair dyed at the end of April 2026 when I went back June 2026my hair dresser could not believe how thick my hair was, so happy for me took down the product name and... See more
Company replied
The agent Jeannie, who I was blessed to have ordered with, is definitely, an asset in every way to your company! She was professional, very knowledgeable, answed, with patience,kindness , and knowled... See more
Company replied
Company details
Written by the company
Welcome to NoorHair, the world's hardest working hair care brand dedicated to helping you achieve the hair you deserve. We understand the importance of having thick, youthful hair, and that's why we put in the hard work for you. Our team scours the globe to source time-tested hair growth ingredients, ensuring you get the best results without any hassle. Our mission is simple: to strengthen your hair, stimulate healthy growth, and minimize breakage. We've formulated the perfect mix of full-spectrum vitamins and minerals that have been tried and tested over time to support the growth of your thick, full hair. At NoorHair, we prioritize your hair and health above all else. Our super ingredients, sourced from around the world, revitalize your hair's strength from the inside out. Our powerful and proprietary combinations support your hair's complete growth cycle, and we stand by our claims with a 100% money-back guarantee. Your satisfaction is our priority, and each order is backed by an unconditional 180-day guarantee, so you can try Noor risk-free. We are committed to continuous learning and research to bring you high-quality ingredients, products, and vitamins that are not only effective but also great tasting. Experience the growth of exotic hair with our products. Join the NoorHair family today and witness the transformation of your hair.
Contact info
7901 4th St N, STE 15541, 33702, St. Petersburg, United States
- (510) 605-3796
- support@noorhairofficial.com
- noorhairofficial.com
3.5
Average
987 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Noor Hair
Hello Dargie,
We’re glad to hear that you’ve been using the WonderLift Cream for several months and that you’re enjoying it. It’s wonderful to know you find it to be a good, clean product.
Thank you for your continued trust and support of Noor Hair Official. We truly appreciate you being part of our community and are grateful to be part of your skincare journey!
This product didn’t work for me…
This product didn’t work for me therefore I need to cancel future orders.
14 July 2026
Reply from Noor Hair
Hi Regina,
We’re sorry to hear that the product did not work for you.
We are truly sorry for the concern this has caused. Please rest assured that Noor does not create subscriptions or process recurring charges without a customer's authorization. It appears that your account was enrolled in a subscription during a prior order, which remains active unless canceled or opted out.
We are sending you a follow-up email to assist you further regarding your cancellation request.
Thank you for your feedback.
WONDER CREAM IS AN EXCELLENT NAME
WONDER CREAM IS AN EXCELLENT NAME. YOU CAN FEEL IT WORKING IMEDITALLY. GREAT!!!!PRICING IS ALSO WONDERFUL!!!
14 July 2026
Reply from Noor Hair
Hi Billie,
Thank you so much for your wonderful feedback!
We’re thrilled to hear that you’re enjoying the WonderLift Cream and that you can feel it working right away. It’s also great to know that you’re happy with the pricing!
Thank you for your kind words and for choosing Noor Hair Official. We truly appreciate your support and are honored to be part of your skincare journey! 💕
I received my Noor Hair Wonderlift…
I received my Noor Hair Wonderlift Cream on May 18, 2026 and started using it that day. It is now July 13, 2026 and I have seen no results. I got an email saying that they were sending my subscription order out today so I called their customer service number and was put on a call with an AI assistant. I wanted to stop that subscription from being shipped out because it was being sent out early that I expected. The AI assistant was supposed to put me through to a live agent but that didn't happen. I am going to file a complaint with PayPal because they shouldn't of sent the order out early and charged payment.
Consumer beware this company doesn't have any scrupples!
13 July 2026
Unprompted review
Reply from Noor Hair
Hello Patricia,
We’re sorry to hear that you were disappointed with both the product results and your recent customer service experience.
We understand your concerns regarding the timing of your renewal shipment. Upon review, your subscription order had already been processed and entered fulfillment by the time you contacted us, which is why we were unable to stop the shipment. We also apologize that you were not successfully connected to a live agent after speaking with our AI assistant.
Please note that individual results may vary, and some customers may require a longer period of consistent use before noticing visible improvements.
We are sending you a follow-up email to review your account, discuss your concerns regarding the shipment and product, and assist you further. We appreciate your feedback, as it helps us improve both our products and customer experience.
Best,
Alexa
— The Noor Hair Team
No hair growth
BEWARE THE MONEY BACK GUARANTEE!! Only works if you pay full price! If you buy using any discounts then guarantee is not valid!!! Customer service stinks
No hair growth, in fact I have less now. Face broke out unbelievably, worse than when I was a teenager and I am 74 now. Sorry, just didn’t work for me.
9 July 2026
Reply from Noor Hair
Hello Becky,
We’re sorry to hear that our products did not meet your expectations and that you experienced this outcome.
We understand how disappointing it can be when a product doesn't work as hoped. Because everyone's hair and skin can respond differently, individual results may vary.
We are sending you a follow-up email to assist you further and review your concerns in more detail. Our support team will be happy to discuss your experience and any available options.
Thank you for taking the time to share your feedback.
Best,
Alexa
— The Noor Hair Team
Sending out without confirmation and I…
Sending out without confirmation and I am not at that address until November
12 July 2026
Reply from Noor Hair
Hi Melinda,
We’re sorry to hear about the inconvenience this has caused and understand your concern about shipments being sent while you are away.
We have gone ahead and canceled your subscription immediately to prevent any future charges. If a recent payment was processed, we will also issue a full refund to your original payment method.
We appreciate you bringing this matter to our attention and apologize for the frustration. If you need any further assistance, our support team will be happy to help.
It was easy for me to re-order
It was easy for me to re-order. I noticed the product working.
It’s just a little cheaper than other products that I have tried.
7 July 2026
Reply from Noor Hair
Hi Ronni,
Thank you for your feedback!
We’re delighted to hear that reordering was easy and that you’ve noticed the product working for you. It’s also wonderful to know that you find it to be a great value compared to other products you’ve tried.
Thank you for choosing Noor Hair Official and for sharing your experience. We truly appreciate your support and are honored to be part of your hair journey!
On the phone it was a terrible…
On the phone it was a terrible connection , it keep cutting out. I finally had my niece order it on line for me.
10 July 2026
Reply from Noor Hair
Hi Mary Ann,
Thank you for your feedback.
We sincerely apologize for the poor phone connection and the inconvenience it caused. We understand how frustrating it must have been to have the call repeatedly cut out. We’re glad your niece was able to help you complete your order for the Healthy Hair Formula quarterly subscription online, and we appreciate your patience and understanding.
Your comments are valuable and will help us improve our service. Thank you for choosing Noor Hair Official—we truly appreciate your support!
My order was canceled but you people…
My order was canceled but you people went ahead and charged my card and shipped your false cream to me anyway
7 July 2026
Reply from Noor Hair
Hello Dyanne,
We’re sorry for the frustration and understand your concern.
Our records show that you contacted us on June 7, 2025, to cancel your subscription. Unfortunately, by that time, the June renewal had already been processed and the order had been fulfilled and shipped. The charge in question was therefore completed before the cancellation could take effect.
Your subscription was successfully canceled on June 7, 2025, and no further renewals or shipments will occur. I will be sending you a follow up email to assist you further.
We appreciate your feedback and regret any inconvenience this timing may have caused.
Best,
Alexa
Noor Hair
Order is onto me waiting to see…
Order is onto me waiting to see results. Has only been one dose. Waiting for next refill.
6 July 2026
Reply from Noor Hair
Hello Judi,
We’re glad to hear your order has arrived. Since you’ve only taken your first dose, it’s still very early, and many customers begin noticing results with consistent use over time. We hope your next refill arrives smoothly and that you have a wonderful experience on your hair journey.
Thank you for choosing Noor Hair Official—we truly appreciate your support!
Reply from Noor Hair
Hi Miriam,
We’re delighted to hear that you found the ordering process and automatic renewal effortless. We strive to make reordering as convenient and seamless as possible for our customers.
Thank you for choosing Noor Hair Official. We truly appreciate your support!
I did not want a reorder so I had to…
I did not want a reorder so I had to cancel I like getting things when I want them
7 July 2026
Reply from Noor Hair
Hi Cindy,
Thank you for sharing your feedback.
We understand that automatic reorders are not the right fit for everyone, and we respect your preference to purchase products only when you need them. We appreciate you taking the time to manage your subscription and are glad you found an option that better suits your needs.
Your comments are valuable to us as we continue to improve the customer experience. Thank you for giving our products a try.
Actually hair growth
Your product is the only product that I have use thus far that actually see hair growth.
10 July 2026
Reply from Noor Hair
Hi Amy,
We’re thrilled to hear that the Healthy Hair Formula is the first product that has given you visible hair growth. Knowing that you’re seeing real results means so much to us.
Thank you for your trust and support of Noor Hair Official. We’re honored to be part of your hair journey and wish you continued success as you continue to see your hair thrive!
The agent Jeannie
The agent Jeannie, who I was blessed to have ordered with, is definitely, an asset in every way to your company! She was professional, very knowledgeable, answed, with patience,kindness , and knowledge of the product, Noor wonder cream! Can hardly wait to receive my product!♥️
10 July 2026
Reply from Noor Hair
Hi Sharon,
Thank you so much for your wonderful feedback!
We’re delighted to hear that Jeannie provided such a positive experience. Her professionalism, patience, kindness, and knowledge of the WonderLift Cream truly reflect the level of service we strive to provide, and we’ll be sure to share your kind words with her.
We’re so glad you chose Noor Hair Official, and we hope you love your WonderLift Cream when it arrives. Thank you for your support!
Spoke with an actual person and…
Spoke with an actual person and completed my transaction smoothly. Not impressed with the AI
option.
10 July 2026
Reply from Noor Hair
Hi Doris,
We’re delighted to hear that Amy was able to assist you and that your transaction was completed smoothly. We’ll be sure to share your kind words with her.
We also appreciate your honest comments. Your feedback is valuable and helps us continue improving all of our support channels to better serve our customers.
Thank you for choosing Noor Hair Official—we truly appreciate your support!
Dishonest
I canceled my subscription via email to their customer service team in April and they continued to charge me and send me products for two months. So dishonest
10 July 2026
Unprompted review
Reply from Noor Hair
Hello Hannah C,
We’re sorry to hear about your experience and understand your frustration.
We take cancellation requests seriously and would like the opportunity to review what occurred with your account. Unfortunately, we’re unable to identify your order from the information provided in your review.
Please send us an email at support@noorhairofficial.com with “Trustpilot-Alexa” in the subject line, and include the name and email address associated with your order. I will personally review your account history, including your cancellation requests and any subsequent charges or shipments, and assist you further.
Thank you for bringing this to our attention. We appreciate the opportunity to look into this matter for you.
Buyer Beware! I have submitted two requests to Noor…
I have submitted two requests to Noor customer service to cancel my subscription to Wonderlift Cream, and have been ignored. They will not answer their phone, and their AI assistant merely gives you a meaningless run around. This is one company to stay away from. I am
warning as many people as possible.
9 July 2026
Unprompted review
Reply from Noor Hair
Hello Gloria,
We’re sorry to hear about your experience and understand your frustration.
Upon review, your WonderLift Cream subscription was officially canceled on July 6, 2026, after the renewal and shipment of the order in question had already occurred. The most recent order was subsequently delivered on July 8, 2026.
We would appreciate the opportunity to discuss your concerns further and answer any questions you may have. Please send us an email at support@noorhairofficial.com with "Trustpilot-Alexa" in the subject line so I can personally assist you.
Thank you for your feedback and for bringing this matter to our attention.
Noor Hair is the company all civil…NOOR NOOR NOOR, NO NO NO NO NO NO!!!!!!!
Noor Hair is the company all civil minded folks should stay far away from! I posted a review against Noor because I placed an order (omG what was I thinking!!) and immediately submitted a request to cancel. Noor ignored my multiple request! Noor pu**y footed around and delivered the item!!! Additionally Noor had the audacity to call my home to barter!!!!! I was told that if I deleted the review I would get my refund!!! Only companies that exercise bad ethics take the coward way out!!
As soon as that delivery arrived at my home immediately I took a happy trip to the post office & happily paid the money to SEND IT RIGHT BACK!!!!Lesson Learned… I will NEVER EVER make the mistake of doing that again!!
This was my second & LAST interaction with THAT COMPANY NOOR!!!!! Stay Clear of the word NOOR!!!!!
17 June 2026
Unprompted review
Reply from Noor Hair
Hello Connie,
We’re sorry to hear that your experience did not meet your expectations and appreciate you sharing your concerns.
Upon review, we have processed a full refund to your original payment method. Please allow 3–5 business days for the credit to appear in your account, depending on your bank or financial institution.
We've sent a follow up email to assist you further. We regret the frustration this situation has caused and appreciate the opportunity to address it. Thank you for your feedback.
Reply from Noor Hair
Hi Diane,
We’re delighted to hear that reordering your Healthy Hair Formula supplements was easy and convenient. We strive to make the shopping experience as seamless as possible for our customers.
Thank you for your continued trust and support of Noor Hair Official. We truly appreciate having you as part of our family!
Reply from Noor Hair
Hello Tami,
Thank you so much for sharing your experience!
We’re delighted to hear that you’re noticing a difference in your hair while using the Wonder Growth Gummies and Healthy Hair Formula. It’s wonderful to know that you’re seeing positive changes.
Thank you for your trust and support of Noor Hair Official. We’re honored to be part of your hair journey and wish you continued success! 💕
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