Palestine map bracelet review; Firstly i bought the item believing it was handmade in the UK however tracking showed it to be coming from China. Customer service reassured me that it was no... See more
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I purchased a “Louise” in Arabic necklace for my grandchildren to give to their aunt who is marrying a Tunisian man as her something New in her trousseau !! From ordering to receiving this sentimenta... See more
Company replied
Placed my order on 14th June for gift purposes for families going back home. Today (20/06/26) writing this review, I am still waiting to receive anything. Very disappointed. The website is advertising... See more
Company replied
I bought 4 products from Noor Qalb. They all are beautiful, pretty and timeless jewellery. Amongst 4 product , the most likable is the necklace - customised Arabic name. It's magnificent and allurin... See more
Company replied
Company details
Written by the company
FAITH YOU CAN WEAR, HERITAGE YOU CAN TRUST Our jewelry is designed to help you carry your faith with meaning and pride — pieces that honor your heritage while fitting your modern life. But what sets Noor Qalb apart is why we exist. When you choose our jewelry, you're wearing faith beautifully, standing with Palestine, and helping feed families through Share The Meal. This is more than jewelry. This is faith with purpose.
Contact info
United States
- contact@noorqalb.com
- noorqalb.com
You should know
3.5
Average
119 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 1 month
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The jewellery is beautiful
The jewellery is beautiful. Excellent price. Took a long time to arrive but that was the carrier. It’s good to be able to buy something where there’s a benefit to other people as well.
4 June 2026
Unprompted review
Reply from Noor Qalb
Hello,
We’re delighted to know you found the jewellery beautiful and at an excellent price.
While the carrier delay was unfortunate, we’re glad the pieces reached you safely and that you value the benefit they bring to others as well.
Your appreciation means a lot to us, and we’re grateful for your support. We might have something waiting for you for supporting our business!
Send us an email through contact@noorqalb.com for further assistance and resolution.
Sincerely,
Aisha
Customer Support – Noor Qalb
Great quality and very affordable
My order arrived on time, but I was kept updated of its progress the whole time. I love my pieces and I wear them with absolute pride. I’m so sorry that Noorqalb will be ceasing business soon. This company deserves to thrive.
15 May 2026
Unprompted review
Reply from Noor Qalb
Hello,
We’re so happy to know that you found the jewellery both beautiful and affordable, and that you felt proud wearing your pieces. It means a lot that you appreciated being kept updated throughout the process.
We also truly value your kind words about Noor Qalb deserving to thrive — your support and encouragement mean the world to us during this time. We might have something waiting for you for supporting our business!
Send us an email through contact@noorqalb.com for further assistance.
Sincerely,
Aisha
Customer Support – Noor Qalb
Cheap tarnished drop shipped jewellery from China
Beyond disappointed at the quality of their “tarnish free” jewellery, it is simply cheap costume jewellery shipped from china. I am certain it is Ali Baba/Temu drop shipping and that I’ve had wool pulled over my eyes
Wore my Palestinian bracelet twice and already the silver is rubbing off very quickly, these were originally priced at £99.99 reduced to £19.90 which is still insanely expensive for what turned out to be costume jewellery.
It genuinely feels like this business is designed to trying to take advantage of the Ummah and those wanting to support our brothers and sisters in Palestine, I’m SO regretful of my purchase and wish I’d gone elsewhere.
21 May 2026
Unprompted review
Reply from Noor Qalb
Hello,
We’re very sorry to hear that your experience with our jewellery left you disappointed and feeling regretful.
We understand how upsetting it must have been to expect tarnish‑free pieces and instead feel let down by the quality and pricing.
Your concerns about trust and transparency are important to us, and we take them seriously.
Please allow us the opportunity to review this directly with you so we can better understand the situation and work toward a resolution.
Send us an email through contact@noorqalb.com for further assistance and resolution.
Sincerely,
Aisha
Customer Support – Noor Qalb
Absolutely fantastic quality necklaces…
Absolutely fantastic quality necklaces and brilliant service. I was informed on every step from purchasing to delivery updates. I Will definitely be looking to buying more jewellery items.
30 May 2026
Unprompted review
Reply from Noor Qalb
Hello,
We’re thrilled to know you found the necklaces to be of fantastic quality and that our service kept you informed every step of the way.
Your confidence in us and your excitement to purchase more jewellery items mean so much to our team. Thank you for trusting us to deliver both beauty and reliability.
We might have something waiting for you for supporting our business!
Send us an email through contact@noorqalb.com for further assistance.
Sincerely,
Aisha
Customer Support – Noor Qalb
Absolutely stunning the jewellery that…
Absolutely stunning the jewellery that she sent I got 2 names knecklaces and a spiral ring absolutely stunning, had a lot of compliments already and people asking were I got them from 😍
28 May 2026
Unprompted review
Reply from Noor Qalb
Hello,
We’re thrilled to hear you found the jewellery absolutely stunning and that both the name necklaces and spiral ring have already received so many compliments.
Knowing people are asking where you got them makes us proud to be part of your story.
Thank you for sharing your joy with us. We might have something waiting for you for supporting our business!
Send us an email through contact@noorqalb.com for further assistance and resolution.
Sincerely,
Aisha
Customer Support – Noor Qalb
It’s an amazing gift for your loved ones.
I was so so happy with my necklace I received it and it didn’t really take so long to receive it. NoorQalb made sure they messged me all the steps and stages on how the parcel was sent and received.
It’s for my daughter birthday she will love it because I do.
I also order one for my self.
They look amazing and feel amazing.
I will recommend to all to order at least one before NoorQalb closes before you miss out on an amazing deal .
30 May 2026
Unprompted review
Reply from Noor Qalb
Hello,
We’re delighted to hear how happy you were with your necklace and that it arrived so quickly.
Knowing you chose one as a birthday gift for your daughter and another for yourself makes your story extra special. We’re glad the pieces looked and felt amazing, and that our updates kept you informed every step of the way.
Thank you for recommending us and for letting our jewellery be part of such meaningful moments. We might have something waiting for you for supporting our business!
Send us an email through contact@noorqalb.com for further assistance.
Sincerely,
Aisha
Customer Support – Noor Qalb
Quality is very bad
Customer service is good, prompt response. The chain broke in the first week waiting for a replacement. They don't offer refunds.
But the product quality is very bad, it is very light. It came in a cheap looking pouch. I ordered a few and didn't know which was which had to take it to someone who reads arabic. How is the lifetime guarantee fulfilled if the company is closing down? And they been closing down for months it's a scam. Just buy from Temu for £2
14 May 2026
Unprompted review
Reply from Noor Qalb
Hello,
We’re sorry to hear about your disappointment and understand how frustrating this experience must have been for you.
Please know that we take product quality and customer trust very seriously, and we’d like the chance to address your concerns directly.
Your feedback matters, and we want to work with you to find a resolution that restores your confidence in us.
Send us an email through contact@noorqalb.com for further assistance and resolution.
Sincerely,
Aisha
Customer Support – Noor Qalb
Fake company with fake reviews…
This is a fake company with fake reviews- I’ve gone through all of them. They’re using AI images and also write a sob story on their website. They’re using Palestine to rule unsuspecting customers to buy their fake & cheap jewellery from Temu. They have no physical business address or registered on any company website
28 May 2026
Unprompted review
Reply from Noor Qalb
Hello,
We’re sorry to hear your concerns and understand how strongly you feel about this.
Please know that transparency and trust are very important to us, and we’d like the opportunity to clarify this situation directly with you.
Your feedback matters, and we want to work with you to resolve any doubts and ensure you feel confident in our service.
Send us an email through contact@noorqalb.com for further assistance and resolution.
Sincerely,
Aisha
Customer Support
My journey with NOOR QALB
I’ve received my jewellery and I’m so happy with it . The quality is absolutely amazing , and every piece is beautiful and well made.
Everything arrived safely and everything was intact, I’m truly sorry to hear that the business is closing because they created such beautiful jewellery.
Thank you for the wonderful service and gorgeous pieces. Thank you for the opportunity I got to be apart of your journey.
Farida Nazha
26 May 2026
Unprompted review
Reply from Noor Qalb
Hello,
We’re truly touched by your words and grateful that you’ve been part of our journey.
Knowing the jewellery arrived safely, looked beautiful, and brought you happiness means so much to us.
While it saddens us that the business is closing, we’re honored to have created pieces that you’ll treasure.
Thank you for your kind support and for sharing this special experience with us. We might have something waiting for you for supporting our business!
Send us an email through contact@noorqalb.com for further assistance.
Sincerely,
Aisha
Customer Support – Noor Qalb
I’ve just received my order after…
I’ve just received my order after almost 18 days of wait and I’m honestly very disappointed with the quality of the name pendant. I paid £19.99, I expected something much better. The pendant looks very cheap and poorly finished.
I was also surprised to see that the item was shipped from China, as this was not clearly mentioned before purchase. It honestly looks like a low-quality Temu/Shein product and does not feel worth the money paid.
On top of that, there seems to be no proper return or refund option, which is very frustrating.
26 May 2026
Unprompted review
Reply from Noor Qalb
Hello,
We’re very sorry to hear about your experience and understand how frustrating the wait and the quality concerns must have been.
We take feedback like yours seriously, especially regarding expectations around product finish, shipping transparency, and return options.
Please allow us the chance to review this directly with you and work toward a resolution that restores your confidence.
Send us an email through contact@noorqalb.com for further assistance and resolution.
Sincerely,
Aisha
Customer Support – Noor Qalb
Very happy with purchase, high quality goods
Special friendly customer service,
high quality goods (necklace)
I´m very happy with my purchase
23 May 2026
Unprompted review
Reply from Noor Qalb
Hello,
We’re delighted to know you’re very happy with your purchase and that the necklace met your expectations for high quality.
Hearing that our customer service felt special and friendly makes your feedback even more meaningful to us.
Thank you for trusting us and for sharing your kind words. We might have something waiting for you for supporting our business!
Send us an email through contact@noorqalb.com for further assistance.
Sincerely,
Aisha
Customer Support – Noor Qalb
The quality is pretty good but I had to…
The quality is pretty good but I had to wait 1 week to receive the parcel.
23 April 2026
Unprompted review
Reply from Noor Qalb
Hello,
We’re glad to hear you found the necklace to be of good quality, though we understand waiting a week for delivery may have felt longer than expected.
Your feedback helps us improve both our service and communication, and we truly appreciate your patience.
Thank you for sharing your experience with us. We might have something waiting for you for supporting our business!
Send us an email through contact@noorqalb.com for further assistance and resolution.
Sincerely,
Aisha
Customer Support – Noor Qalb
Smooth & Stress‑Free
I was away at work during delivery, so I reached out to ask if my order could be held. Hannah was incredibly helpful and made sure everything was taken care of smoothly. I just got my package and I’m genuinely so happy with it. I’ll for sure order again.
1 May 2026
Unprompted review
Reply from Noor Qalb
Hello,
We’re so glad to hear that Hannah was able to assist you and make the delivery process smooth and stress‑free.
Knowing that everything was taken care of while you were away and that you’re genuinely happy with your package makes your feedback extra special.
Thank you for trusting us, and we look forward to serving you again. We might have something waiting for you for supporting our business!
Send us an email through contact@noorqalb.com for further assistance and resolution.
Sincerely,
Aisha
Customer Support – Noor Qalb
Exceptional Service
More than the beautiful necklace I got for my wife, which she absolutely loved, I really want to commend Hannah for giving me such an amazing customer experience. I had a lot of inquiries about the product before ordering, but she patiently assisted me throughout the whole process and made everything easy and stress-free. It’s rare to experience customer service this genuine and helpful. Thank you so much!
27 April 2026
Unprompted review
Reply from Noor Qalb
Hello,
We’re honored to know that the necklace you chose for your wife was loved, and even more grateful for your kind words about Hannah’s support.
It means a lot to hear that she patiently assisted you through all your inquiries and made the process stress‑free. Genuine and helpful service is what we strive for, and your feedback reminds us why it matters.
Thank you for trusting us and for sharing your experience. We might have something waiting for you for supporting our business!
Send us an email through contact@noorqalb.com for further assistance and resolution.
Sincerely,
Aisha
Customer Support – Noor Qalb
Perfect for Gifts
I regularly buy jewellery from Noor Qalb as gifts for my family and friends, and I’m always impressed by the quality and beauty of the pieces. What really stands out though is their customer service. On my most recent order, a pair of earrings for my daughter was missing. I reached out to explain the situation, and without any hesitation they arranged to resend the earrings straight away. It’s rare to find a brand that delivers both beautiful products and such exceptional service. I won’t be shopping anywhere else for gifts. Highly recommend!
22 April 2026
Unprompted review
Reply from Noor Qalb
Hello,
We’re honored to know you regularly choose our jewellery as gifts for your loved ones and that the quality and beauty continue to impress you.
Hearing how our team quickly resolved the missing earrings for your daughter makes us proud of the service we strive to deliver. Your loyalty and recommendation mean the world to us, and we’re grateful to be your trusted brand for meaningful gifts.
We might have something waiting for you for supporting our business!
Send us an email through contact@noorqalb.com for further assistance and resolution.
Sincerely,
Aisha
Customer Support – Noor Qalb
Consistently Amazing
I’ve ordered frm tis store for the 3rd time now, and every experience has been amazing.
17 April 2026
Unprompted review
Reply from Noor Qalb
Hello,
We’re so grateful to know you’ve returned for your third order and that each experience has been consistently amazing.
Your continued trust and happiness with our jewellery mean the world to us. Thank you for letting us be part of your journey.
We might have something waiting for you for supporting our business!
Send us an email through contact@noorqalb.com for further assistance and resolution.
Sincerely,
Aisha
Customer Support – Noor Qalb
Worth the price
Not the highest quality but definitely worth the price I paid.
21 April 2026
Unprompted review
Reply from Noor Qalb
Hello,
We’re glad to hear you found the necklace worth the price, even if the quality didn’t feel like the very highest.
Your feedback helps us understand expectations better and continue improving both our products and service.
Thank you for sharing your honest thoughts and for giving us the chance to be part of your jewellery journey.
We might have something waiting for you for supporting our business!
Send us an email through contact@noorqalb.com for further assistance and resolution.
Sincerely,
Aisha
Customer Support – Noor Qalb
FAKE REVIEWS & SCAM COMPANY JEWERLY IS…
FAKE REVIEWS & SCAM COMPANY JEWERLY IS CHEAP AND FROM SHEIN. FILE DISPUTE WITH YOUR BANK
21 May 2026
Unprompted review
Reply from Noor Qalb
Hello,
We’re sorry to hear your concerns and understand how strongly you feel about this.
Please know that we take feedback like yours very seriously, and we’d like the opportunity to address this directly with you.
Transparency and trust are important to us, and we want to work with you to resolve your doubts and find a way forward.
Send us an email through contact@noorqalb.com for further assistance and resolution.
Sincerely,
Aisha
Customer Support – Noor Qalb
From ordering to delivery -great experience
From ordering to delivery , everything went smoothly. The products were just amazing, i was positively surprised. Website descriptions were exact! Thanks a lot !
12 May 2026
Unprompted review
Reply from Noor Qalb
Hello,
We’re delighted to know that from ordering to delivery everything went smoothly and that the jewellery exceeded your expectations.
It’s wonderful to hear you were positively surprised by the quality and that the website descriptions matched perfectly.
Thank you for trusting us and for sharing your kind words. We might have something waiting for you for supporting our business!
Send us an email through contact@noorqalb.com for further assistance and resolution.
Sincerely,
Aisha
Customer Support – Noor Qalb
Excellent Support
I had an issue with the delivery because I missed the courier’s call, so the package wasn’t delivered the first time. I contacted customer service and they were so helpful and quickly arranged to resend the item. I received it today and I absolutely love the earrings! 10/10 customer service experience from start to finish.
16 April 2026
Unprompted review
Reply from Noor Qalb
Hello,
We’re so glad to hear that our customer service team was able to quickly assist you with the delivery issue and ensure your earrings reached you safely.
Knowing you love them and that the experience felt like a 10/10 from start to finish makes your feedback truly rewarding for us. Thank you for trusting us and for sharing your kind words. We might have something waiting for you for supporting our business!
Send us an email through contact@noorqalb.com for further assistance and resolution.
Sincerely,
Aisha
Customer Support – Noor Qalb
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