A SCAM. This is the best summary of Nootica.it. I spent nearly 4,000 euros with them, and I never received my package. Communication the italian way - reply after 4 weeks and 20 follow-ups.... See more
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See what reviewers are saying
Looking for freediving fins, I came across a great deal for a second hand, hardly used pair of Cressi Gara Modular Turbo Boost Fins at Nootica. Within days they arrived in mint condition at my doorste... See more
i ordered 7 one kg led weights among other things and I received one. paid for postage, for taxes and all that and basically lost my money. rubbish seller with rubbish customer service. Don't bother... See more
I was happy to finally be able to order a Pegasub float online which I was not able to all year. I considered the postage quote extremely expensive to Guernsey but luckily was able to deliver to the... See more
Company details
Information provided by various external sources
Large range of nautical equipment, sea kayaks, electric motors for fishing boats, fishfinders and chandlery Nootica.fr - Online supplier of nautical equipment: dinghies, electric motors, chandlery, fishfinders, canoe-kayak, etc.
Contact info
France
- nootica.com
3.0
Average
663 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Very good very good
19 August 2022
Unprompted review
Reply from Nootica
Hello,
thank you for your positive feedback.
We are happy to hear that you are satisfied with Nootica!
Kind regards,
Nootica
Reply from Nootica
Hello,
thank you for your positive feedback.
We are happy to hear that you are satisfied with Nootica and the quality of our products.
Kind regards,
Nootica
Reply from Nootica
Hello,
thank you for your positive feedback.
We are happy to hear that you are satisfied with Nootica and the quality of our products.
Kind regards,
Nootica
Great service
Great service, i have ordered from their website many times for spearfishing equipment
28 July 2022
Reply from Nootica
Hello,
thank you for your positive feedback.
We are happy to hear that you are satisfied with Nootica and your spearfishing equipment :)
Kind regards,
Nootica
Poor customer service
Ordered a new sup paddle for £120. The plastic clamp on the paddle end broke off. Filled out RMA and was told to glue it with the glue that came with my SUP. Disappointing
27 July 2022
Unprompted review
Reply from Nootica
Hello,
We are sorry to hear from the inconvenience with your paddle and that you had a bad experience with Nootica. Our team is doing its best to make sure to help our customers.
We have contacted you on your order via your customer account to see if the repair has helped in your case.
Please reply us, so that we can help you as soon as possible and find another solution if it didn't work.
Kind regards,
Nootica
Reply from Nootica
Hello,
thank you for your positive feedback.
We are happy to hear that you are satisfied with Nootica :)
Kind regards,
Nootica
Cheaters
In the order of wetsuit item was avilable to deliver but after order they said trousers is not avilable .so, the order delay more than 10 days.
I orderd c4 wetsuit made in Italy size S But they sent me c4 made in Cambodia for the jacket and China for the trousers, above all the sent M size.
The same issue for Mars mask China mask with bad finishing for the item.
Plus missing item , mask strap.
The are cheaters.
I don't recommend dealing or talking to them.
19 July 2022
Unprompted review
Reply from Nootica
Hello,
We are sorry to hear from the inconvenience with your ordered items and that you had a bad experience with Nootica. Our team is doing its best to make sure to help our customers.
Thank you for the informations, we found your order. You can contact our after sales service about your customer account at "RMA" for your order.
If you wish to send back the C4 wetsuit, we invite you to contact our customer after sales service about your Nootica account, so that we can help you.
Kind regards,
Nootica
Reply from Nootica
Hello,
thank you for your positive feedback.
We are happy to hear that you are satisfied with Nootica.
Kind regards,
Nootica
Got exactly what I ordered and was…
Got exactly what I ordered and was delighted with the service
15 July 2022
Reply from Nootica
Hello,
thank you for your positive feedback.
We are happy to hear that you are satisfied with your product and our service.
Kind regards,
Nootica
Reply from Nootica
Hello,
thank you for your positive feedback.
We are happy to hear that you are satisfied with Nootica.
Kind regards,
Nootica
Brilliant from start to finish will…
Brilliant from start to finish will definitely use again from the uk 👍🏻
12 July 2022
Reply from Nootica
Hello,
thank you for your positive feedback.
We are happy to hear that you are satisfied with Nootica and that you will use it again :)
Kind regards,
Nootica
Reply from Nootica
Hello,
thank you for your positive feedback.
We are happy to hear that you are satisfied with our service and our products.
Kind regards,
Nootica
Bought inflatable iRig sail to use on…
Bought inflatable iRig sail to use on my Fanatic SUP. The sail was delivered to my house in France at no extra cost and 3 days from ordering. I tried to delay the delivery my a day but trying to contact the French company GTS was difficult and it was delivered to my neighbour. I plan to use the sail in Royan in August but impressed with the correct size for M - 5ft 7 so medium size. To check it out It inflates very quickly with an electric pump and the sail with inflatable mast and boom is very light.
1 July 2022
Reply from Nootica
Hello,
thank you for your positive feedback.
We are happy to hear that you are satisfied with your inflatable iRig.
We wish you great SUP Tours with your new iRig :)
Kind regards,
Nootica
I bought a pair of green Epsealon…
I bought a pair of green Epsealon bottoms {I already have a red Epsealon suit and its fantastic} it arrived in about a week,will buy again off them, no problem, good price ,good people.
30 June 2022
Unprompted review
Reply from Nootica
Hello,
thank you for your positive feedback.
We are happy to hear that you are very satisfied with Nootica and your new Epsealon bottoms.
Kind regards,
Nootica
Thanks for the paddles!
29 June 2022
Unprompted review
Reply from Nootica
Hello,
thank you for your positive feedback.
We are happy to hear that you are satisfied with your new paddles.
Kind regards,
Nootica
Top service!
Top service!! Excellent experience and I'm in love with my KeyWest 10.2 💖 Thx Nootica team 👌👏
28 June 2022
Unprompted review
Reply from Nootica
Hello,
thank you for your positive feedback :)
We are happy to hear that you are very satisfied with our service and your new SUP Board, have a good time with it.
Kind regards,
Nootica
Received faulty goods and was refused…
Received faulty goods and was refused replacement. I purchased a stand-up paddle board and when I inflated it for the first time, the air was coming out. I reached out to Nootica and I was told replacement is not possible. I was offered two solutions: 1. They would send me a repair kit and I can repair it myself. 2. I can send it back at my own expense and they would repair it for me. On top of that when I gave the product one-star review on the website, it said 'sent for approval' and it never appeared online. Terrible terrible service, I will never shop here again and I would not recommend anyone doing so.
27 June 2022
Unprompted review
Reply from Nootica
Hello,
We are sorry to hear from the inconvenience with your SUP Board and that you had a bad experience with Nootica. Our team is doing its best to make sure to help our customers.
We have suggested that you send us the repair kit because, according to your description, it is a valve jam.
In this video it's explained how to change the valve of your SUP Board : https://youtu.be/DWyao8jHOXQ.
The shipment of this kit is currently being prepared and we will contact you as soon as it is shipped with the tracking number.
If you have some further questions, we invite you to contact our customer service about your Nootica account, so that we can help you.
Kind regards,
Nootica
Excellent service
18 June 2022
Reply from Nootica
Hello,
thank you for your positive feedback.
We are happy to hear that you are satisfied with our service.
Kind regards,
Nootica
Really hard to contact the company
Really hard to contact the company, made an order and now decided against it.
No way to cancel through the site just have to message and hope they see it. Specially with a 48hour window for cancelling.
Hoping they might see this review and get in contact
NO-COM-JUN28420
Don't order unless you 100% are sure you want it.
Also make your customer service better this current way is appauling
17 June 2022
Unprompted review
Reply from Nootica
Hello,
We are sorry to hear from the inconvenience with the cancellation from the order you placed and that you had a bad experience with Nootica.
We cancelled your order NO-COM-JUN28420 and we are working on our service. Our team is doing its best to make sure to help our customers.
The purchase amount from your order, we were taken care of and the amount was refunded on your bank account.
Maybe it can take some time, until you receive this on your account.
If you have some further questions to the refund, we invite you to contact our customer service about your Nootica account, so that we can help you.
Kind regards,
Nootica
Great selection of products easy…
Great selection of products easy ordering and hassle free delivery...FANTASTIC!
15 June 2022
Unprompted review
Reply from Nootica
Hello,
thank you for your positive feedback !
We are happy to hear that you are satisfied with our service.
Kind regards,
Nootica
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