Nooz Optics Reviews 11,659

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 221 reviews, reviewers had a great experience with this company. Customers consistently praise the product's quality, describing the glasses as well-made, robust, and stylish, often highlighting their light weight and comfortable fit. Many appreciate the innovative design, especially the slim and convenient cases that make the glasses easy to carry in a pocket. The user experience is frequently described as smooth and stress-free, with people enjoying the clarity and functionality of the lenses, including multi-distance options. However, some customers also noted issues with delivery times, with several mentioning delays and unexpected import costs. Additionally, a few people experienced problems with the durability of the lenses, reporting scratches or damage after a short period of use, particularly with the blue light filtering and multi-distance options.

What people talk about most

Product

Reviewers mention positive feedback about product quality, often highlighting their durability, light weight,... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the durability, lightness, and overall... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some experiencing fast and well-packaged... See more

Order

People report ambiguous experiences with order, with many customers frequently ordering multiple pairs of... See more

User experience

Consumers find the user experience to be positive, often highlighting the professional and caring... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've been wearing Nooz readers for several years and like the whole concept -- especially the slim case that's so easy to slip in a pocket. I may be too rough on them, because after a time my Nooz hav... See more

Company replied

Rated 4 out of 5 stars

The product itself is very good quality. Delivery was really late. Don’t use anymore the combination DHL-POSTA ROMÂNĂ. It will take a lot longer to receive the products. Use trusted courier services... See more

Company replied

Rated 4 out of 5 stars

Very useful when you often forget your glasses, but not your phone. However, the thin plastic part above the nose is fragile: it broke after 10 months of use, exactly in the middle, while I was taking... See more

Company replied

Rated 4 out of 5 stars

Awesome product. I bought multi-distance and driving glasses. Both are really quality products and I use them every day now. They are great for reading and doing handywork. For other product lineup... See more

Company replied


Company details

  1. Glasses store
  2. Sunglasses shop

About Nooz Optics

Written by the company

header trustpilot nooz promo logo nooz

Nooz is asserting its willingness to look on the bright side. While presbyopia affects an increasingly active population and well into its time, it remains synonymous with constraint and frustration.

Bulky, fragile, subject to many omissions, traditional glasses tend to weigh down everyday life. The idea of the Nooz Original is based on the desire to decomplex presbyopia, thanks to an instant reading accessory, tailor-made for modern life. Minimalist and resistant, the Nooz are already part of the daily lives of more than 1 million presbyopes.

Late 2019, the big sister was born ! Same promise, same concept but with branches! A pair of ultra-light glasses in an ultra-compact case of 14 millimetres thick, available in Reading, Blue Light and Solar.


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4.0

Great

TrustScore 4 out of 5

12k reviews

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Asks customers to review

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Replied to 57% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Have 6 pair in our use!

Have 6 pair in our use. Love them. One wasn't as expected, but can return is within 30 days.

11 November 2025
Unprompted review
Nooz Optics logo

Reply from Nooz Optics

Hi Erica,

Thank you so much for your kind words — we’re thrilled to hear you love your Nooz glasses! 😄💙

If you need any help returning the pair that wasn’t as expected, please don’t hesitate to contact us — we’ll be happy to assist you.

Warm regards,
The Nooz Optics Team 👓

Rated 1 out of 5 stars

Nooz is hiding VAT and import costs

Nooz is totally intransparent. They charge for VAT in the invoice and later the customer has to pay again for import cost and tax clearance.

Will never use this again.

9 November 2025
Unprompted review
Nooz Optics logo

Reply from Nooz Optics

Dear Martin,

Thank you for your message. We take the quality and transparency of our services very seriously.

Regarding the additional costs you mention, these are most likely customs clearance fees, which are not covered by us. Please note that VAT is already included in our prices, and at checkout we indicate that additional fees may apply in some countries, which are outside of our control and do not benefit us.

If you have any further questions or need clarification, you are welcome to contact us at hello@nooz-optics.com.

Kind regards,

The Nooz team

Rated 5 out of 5 stars

Everything is great, glasses, simple payment, timely delivery..

Otstanding experience with Nooz.

6 November 2025
Unprompted review
Nooz Optics logo

Reply from Nooz Optics

Dear Adrian,

Thank you very much for your kind and positive feedback.

Please be assured that we really appreciate you taking the time to reach out to us. We love to hear that our clients are satisfied with their Nooz and it helps us grow everyday.

Thank you again and feel free to contact us anytime.
Best regards,

Rated 3 out of 5 stars

Good but try it first

I like the glasses proposed by nooz. My pair is stylish and seems to be good quality. However, I am conflicted for the experience of the reading lenses I bought. Having acquired the reading glasses +2.5 (that I have been prescribed from an opthalmologist and regularly used in other brands) I decided to get the additional blue screen protection. When I tried my nooz glasses I felt a dizziness and blurry image. This is something that felt weird to me since the magnification since to work however the long use of the glasses gives me irritation and slight headache. I decided, maybe mistakenly not to proceed to a change and reimboursement since I like the style of my nooz glasses and I thought that it might be simply a question of adaptation to the new glasses. But the issue persists and I am not sure what creates it, and I would like to get some feedback from the company.

8 November 2025
Unprompted review
Nooz Optics logo

Reply from Nooz Optics

Dear Emmanouil,

Thank you very much for your message and for sharing your experience with your Nooz reading glasses. I’m glad to hear that you like the style and quality of your glasses, but I completely understand your concerns regarding the discomfort you’ve experienced.

What you describe—dizziness, blurred vision, and slight headaches—can sometimes occur when adapting to new lenses, particularly when adding blue light protection, which may slightly alter the visual perception compared to your previous glasses. However, it is also important that your glasses feel comfortable for regular use.

Our reading and multi-distance glasses are designed to accommodate most vision needs, but in some cases, distant vision may appear blurred or doubled, as you described.

For more specific vision needs, we also offer custom prescription glasses. These are made to order according to your exact prescription, allowing precise correction. This ensures a more tailored solution for your vision.

We hope you were still able to enjoy the quality and design of the glasses. If you have any questions or would like guidance in choosing a model that better suits your vision, please don’t hesitate to reach out—we’re always happy to help.

Kind regards,
The Nooz Optics Team 🧡

Rated 3 out of 5 stars

Multi-distance might not be perfect for detailed reading.

I really like the design of these Nooz glasses – they look great and the style is very appealing. However, I have to say that with the multi-distance lenses, I struggle to see letters clearly when reading. The material of the frame is okay, but not premium. Overall, a nice model, just be aware that the multi-distance might not be perfect for detailed reading.

1 November 2025
Unprompted review
Nooz Optics logo

Reply from Nooz Optics

Dear customer,

Thank you very much for your kind and positive feedback.

Please be assured that we really appreciate you taking the time to reach out to us. We love to hear that our clients are satisfied with their Nooz and it helps us grow everyday.

Thank you again and feel free to contact us anytime.
Best regards,

Rated 3 out of 5 stars

i've bought already several glasses but…

i've bought already several glasses but this time i'm experiencing something special.
when i read something on screen it's like the screen is rounded.
it's like there is something wrong with the glass.

2 November 2025
Unprompted review
Nooz Optics logo

Reply from Nooz Optics

Hi Dirk,

Thank you for taking the time to leave feedback — and I’m sorry to hear that your latest pair doesn’t feel quite right.

What you’re describing (a curved or rounded effect when reading on a screen) could indicate a small issue with the lenses, or simply that the diopter/correction isn’t perfectly adapted for your working distance.

We’d really like to take a closer look and find the best solution for you. 🙏

Could you please contact us at contact@nooz-optics.com and include your order number and, if possible, a short photo of the model you received?

We’ll be happy to help you right away and make sure you can enjoy your glasses again.

Thanks again for your trust!
The Nooz Optics Team 👓✨

Rated 1 out of 5 stars

Initially was a huge fan of these…

Initially was a huge fan of these glasses thought they were a game changer . Other varifocal readers exist but were poorer quality. I have purchased 5 pairs so this is a fair review sample . The problem with these glasses is they scratch on the case in the end right in the central field of view. Secondly just ordered some more pairs one Boa and one of the new acrylic range to the UK . They cost me £127 for 2 pairs . I then received a customs charge of £42 . Making 2 pair£168! I can get them prescription made at my local opticians for that ! Won’t be buying again !!!!

1 November 2025
Unprompted review
Nooz Optics logo

Reply from Nooz Optics

Dear Ian,

Thank you for your honest feedback — we truly appreciate it.

Regarding the scratches, please rest assured that this isn’t normal when the lenses are correctly positioned in the case. Could you contact us at contact@nooz-optics.com with pictures showing the issue? We’ll review them and see what we can do to resolve it.

As for customs, ever since Brexit, orders exceeding a certain value are subject to import duties. We’re very sorry for the inconvenience, though unfortunately we are not responsible for these charges. To help reduce such costs, we recommend splitting orders into smaller shipments.

We understand your frustration and hope we can assist with the lens issue at least.

Warm regards,
Customer Care – Nooz Optics 💙👓

Rated 4 out of 5 stars

Very light frames and clear lenses

Very light frames and clear lenses. The case is surprisingly convenient. I thought I wouldn't like it, but I actually do. It's small and fits nicely into the breast pocket of my scrubs. I love the multi-distance lens! I would have liked a greater selection of frames with multi-distance lenses that aren't blue-light blocking.

30 October 2025
Unprompted review
Nooz Optics logo

Reply from Nooz Optics

Hi Solveig,

Thank you so much for your thoughtful review! We’re thrilled to hear that you love the lightweight frames, clear lenses, and that the case is convenient for your scrubs pocket. 😊

We really appreciate your feedback regarding the selection of multi-distance frames without blue-light blocking. We’re always looking to expand our range, and your input helps guide our future collections.

Thanks again for sharing your experience, and we hope you continue enjoying your Nooz glasses!

Best regards,
The Nooz Optics Team

Rated 5 out of 5 stars

Excellent quality and value

Good optics, good quality frames, affordable prices, suits everyone's nees. I will never buy expensive reading glasses again.

20 June 2025
Unprompted review
Nooz Optics logo

Reply from Nooz Optics

Hello Dimitri, 

Thank you so much for your kind words! 💙

We’re delighted to hear that you’re enjoying the quality and value of our glasses. It means a lot to us that our products are making your reading experience better — and more affordable! 😄

Warm regards,
Customer Care – Nooz Optics 👓

Rated 4 out of 5 stars

good glasses for reasonable price

good glasses, but bad case (it doesnt seem to want to hold the glasses in and sometimes the arms of the glasses get stuck outside of the case, bending them)

28 October 2025
Unprompted review
Nooz Optics logo

Reply from Nooz Optics

Dear customer,

Thank you so much for your feedback! 💙

We’re happy to hear you like the glasses — and we’re really sorry to hear about the issue with the case.

If you experience any problem or if the case doesn’t close properly, please don’t hesitate to reach out to us at contact@nooz-optics.com (mailto:contact@nooz-optics.com) — our team will be happy to help and find a quick solution for you. 👓✨

Warm regards,
The Nooz Optics Team

Rated 4 out of 5 stars

The product itself is very good…

The product itself is very good quality. Delivery was really late. Don’t use anymore the combination DHL-POSTA ROMÂNĂ. It will take a lot longer to receive the products. Use trusted courier services in Romania like Fan Courier or SAMEDAY. My products arrived in 15 days. From China I got the order in max 5 days….😌

21 October 2025
Unprompted review
Nooz Optics logo

Reply from Nooz Optics

Dear Simion,

Thank you so much for your feedback! 💙

We’re really happy to hear you love the quality of our glasses, but we’re truly sorry about the delivery delay.

You’re absolutely right — shipping times can sometimes vary depending on the local carrier, and we understand how frustrating that can be. We’ll definitely share your suggestion with our logistics team to help improve delivery in Romania 🇷🇴.

Thanks again for your patience and for choosing Nooz — we hope to see you again soon! 👓✨

Rated 3 out of 5 stars

Excellent quality but

The quality of the glasses is excellent,
Ordering was chaotic , in stock on web then email saying out of stock after payment etc .
I was disappointed that the Sunglasses readers were fully readers as they are of no use when moving around, ie outside in the sun .
I have other sports sunglasses with a reader at the bottom which works very well.

8 October 2025
Unprompted review
Nooz Optics logo

Reply from Nooz Optics

Dear Shaun,

Thank you so much for your honest feedback! 💙

We’re glad to hear you’re happy with the quality of your glasses, but we’re really sorry for the confusion during ordering and for the misunderstanding about the lenses.

It sounds like bifocal sunglasses might be a better fit for your needs — don’t hesitate to reach out to us at contact@nooz-optics.com, and we’ll be happy to help you arrange an exchange or find the perfect pair for you. 👓☀️

Warm regards,
The Nooz Optics Team

Rated 3 out of 5 stars

unexpected customs charges of 50% of…

unexpected customs charges of 50% of order value!

21 October 2025
Unprompted review
Nooz Optics logo

Reply from Nooz Optics

Hi Iain,

We’re sorry to hear about the unexpected customs charges. Since Brexit, customs duties and import taxes apply for orders over a certain value (around €120), and unfortunately these fees are determined by the authorities in your country.

We completely understand how inconvenient this can be and recommend that our clients consider purchasing in smaller batches to help avoid higher extra charges in the future.

Thank you for your feedback — we’ll continue working to make the shopping experience as smooth as possible!


Warm regards,
The Nooz Optics Team ✨🤓

Rated 5 out of 5 stars

Love the product I have 4 pairs love…

Love the product I have 4 pairs love the fit they shipped quickly and the quality and lens work great high quality.

10 October 2025
Unprompted review
Nooz Optics logo

Reply from Nooz Optics

Dear Stephen,

Thank you so much for your amazing review! 🌟

We’re thrilled to hear that you love your Nooz glasses — and wow, four pairs! 🤩 It means a lot to us that you appreciate the fit, quality, and fast shipping.

Thank you for being such a loyal Nooz fan! 💙
— The Nooz Optics Team 👓

Rated 1 out of 5 stars

My first readers from Nooz were amazing...my second pair, very disappointing

My first readers from Nooz were amazing. Love them. My prescription changed so I ordered a new pair. I have been very disappointed. I wanted to try the multi focus and they only come with blue light. First of all, the glasses will not stay in the case which is annoying, the lenses are very reflective and they mark and scratch very easily. I don't recommend this new blue light lens. I love Nooz but I am disappointed in my last purchase.

15 October 2025
Unprompted review
Nooz Optics logo

Reply from Nooz Optics

Hi there,

We’re truly sorry to hear that your latest experience didn’t meet your expectations — especially after loving your first pair. 💙

This is definitely not the experience we want for our customers.

Please contact us at contact@nooz-optics.com, and we’ll be happy to look into this together and find the best solution for you.

Thank you for sharing your feedback — it helps us improve.

Warm regards,
The Nooz Optics Team 👓

Rated 1 out of 5 stars

Avoid like the plague, you will not get a refund.

I remembered i forgot give them 1 star here as well.
A couple of years ago i ordered a bundle of 2 sunglasses. The coating on the lenses literally fell off in the first month.
They did reply on the first email saying they will refund but in the end they stopped replying. I contacted them everywhere and they are just hitting ignore.
Avoid this company like the plague. Low quality. No customer support. No replies via email instagram etc.
date of experience was actually 28.07.2023 but whatever.

13 October 2024
Unprompted review
Nooz Optics logo

Reply from Nooz Optics

Dear Ovidiu,

We are very sorry to hear about your experience and truly appreciate you sharing your feedback. Please rest assured that we take quality issues very seriously and aim to provide excellent customer service.

Although more than two years have passed since your purchase, we would be happy to review your case and work with you to find a solution. Kindly contact us directly at contact@nooz-optics.com (mailto:contact@nooz-optics.com), and we will make sure your situation is addressed promptly.

Thank you for giving us the opportunity to make this right.

Warm regards,
Customer Care – Nooz Optics 👓💙

Rated 5 out of 5 stars

I am a very happy customer,!

First I was pretty sad as I forgot my beloved Nooz sunglasses at a petrol station on a motorway in Italy.
Still unhappy when I tried to go back to the same store and was told they didn't have it anymore.
But I got quickly on their website and non only did I ordered the same ones but a pair of their reading glasses too.
I was amazed to see I had received a parcel within two days.
So glad again to be able to wear such s good pair of sunglasses.
I am looking now to order another pair in a different style and colour.
I got more than I dreamt of... Style,Quality and a level of service second to non other could match.
I am a truly happy bunny thanks to Nooz Optics.
Dan Puigserver.

1 October 2025
Unprompted review
Nooz Optics logo

Reply from Nooz Optics

Dear Dan,

Wow — what an absolute pleasure to read your message! 🌟

We’re so happy to know that your Nooz sunglasses are back with you (and that you even added a new pair to your collection!). It’s wonderful to hear that you appreciate both the quality of our products and the speed of our service — that really means a lot to our team.

Thank you for taking the time to share such kind words and positive energy — you truly made our day! 🧡

Wishing you many sunny adventures with your Nooz glasses,

The Nooz Optics Team 👓💙

Rated 5 out of 5 stars

The website is straightforward and…

The website is straightforward and detailed enough. Their product is great. I can now work in front of my screen without having to keep my chin up all the time. I love it.

6 October 2025
Unprompted review
Nooz Optics logo

Reply from Nooz Optics

Dear Laurent,

Thank you so much for your wonderful review! 🌟

We’re thrilled to hear that you’re enjoying your Nooz glasses and that they’ve made your screen time more comfortable. It’s great to know our website made your experience easy too!

Wishing you many comfortable, strain-free hours ahead.

Warm regards,
The Nooz Optics Team 💛

Rated 5 out of 5 stars

We love our Nooz Optics glasses

We love our Nooz Optics glasses! They are amazing. Always better than prescription or “cheaters “. The quality is unmatched.

29 September 2025
Unprompted review
Nooz Optics logo

Reply from Nooz Optics

Dear client,

Thank you so much for your glowing review! 💙 

We’re thrilled to hear how much you love your Nooz Optics glasses and that they even outshine your prescription or “cheaters.” Knowing that the quality stands out for you means the world to us. 

Enjoy your glasses, and thank you for being part of the Nooz community! 👓✨
Best regards,
The Nooz Team

Rated 5 out of 5 stars

I had a pair of glasses from Nooz under…Guarantee

I had a pair of glasses from Nooz under guarantee that were damaged, probably weak. I sent photos via email. I got a reply from customer service agent Lucianna. From the start, she was helpful all the way to my replacement of the glass. Still, I got my replacement. The most important thing she made me feel was that I was important to Nooz, not just a number, a customer, just brillent service from her

1 September 2025
Unprompted review
Nooz Optics logo

Reply from Nooz Optics

Dear Karl,

Thank you so much for your thoughtful review! 💙 

We’re delighted to hear that Lucianna was able to support you throughout the process and make sure you received your replacement smoothly. It’s very important to us that every customer feels valued and not just like a number, so your words mean a lot. 

We’ll make sure to share your kind feedback with her and the rest of our team. Knowing that you feel cared for encourages us to keep doing our very best every day. 👓✨

Best regards,
The Nooz Team

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