Noray Designs  Reviews 

22
•
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Sadly, this seller does not value their clients loyalty. After purchasing several items over 3 years for thousands of dollars, this seller decided that they no longer wished to keep their client sati... See more

Rated 5 out of 5 stars

From start to finish my experience with Noray was outstanding! I was looking for a special anniversary gift and I couldn’t have been more pleased. The customer service, the quality of their products,... See more

Company replied

Rated 5 out of 5 stars

Noray Designs is great! I had a special order made - I wanted diamond hoops in yellow gold. The earrings came out great and delivery in a week. I communicated with Anna via e-mail and everything went... See more

Rated 5 out of 5 stars

Their jewelry is of very high quality and their customer service is great. I ordered a ring that was beautiful . Had gems all the way around the band, the prongs made it uncomfortable and after tryin... See more

Company replied

Company details

  1. Jewellery manufacturer

Written by the company

Welcome to Noray Designs – a family-run fine jewelry brand that draws on over 30 years of industry expertise to bring you unique, beautifully-made jewelry for every occasion. With every piece designed in-house, we’re here to help you find the perfect jewelry for every life stage and occasion – from diamond engagement rings with the wow factor to classic initial pendants in 14k gold and joyful rainbows of multi-colored gemstones. Contemporary yet timeless, our jewelry is designed with an eye for the trends you want to wear now – but with a commitment to quality that means you’ll be wearing it for years to come.


Contact info

4.1

Great

TrustScore 4 out of 5

22 reviews

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4.1

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(22)

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Rated 1 out of 5 stars

Buyer beware! Change policies on a whim.

Sadly, this seller does not value their clients loyalty. After purchasing several items over 3 years for thousands of dollars, this seller decided that they no longer wished to keep their client satisfied. My last purchase was a pair of letter earrings which were clearly not custom made, yet when I asked to exchange them for smaller ones because they are too big for my wife’s ears, the seller claimed they were final sale — after never mentioning this during the sales process. Beware that this seller may choose to change their policies on a whim — and if you choose to purchase from them, be sure it’s via a channel where you have recourse when they stop responding. This seller claimed they had to go on vacation and then stopped responding. I’d stay away.

19 June 2023
Unprompted review
Rated 5 out of 5 stars

14K White Gold Stackable Ring with Round Cut Diamonds 2.3mm

I purchased this ring to stack between my engagement ring and the Noray Stackable Milgrain Ring w/diamonds. As with the milgrain band, which is my wedding band, the quality is excellent. For rings that are thin and contain cut diamonds that are small, they sparkle beautifully! They add extra sparkle to my engagement ring and I am very pleased. Although they are thin bands, 2.3mm, they are not flimsy or easily bent. I have been wearing the milgrain band for over a year and it is just as beautiful as it was they day i recieved it. Shipping is very quick - three days! Couldn't be happier.

11 March 2022
Rated 5 out of 5 stars

Noray Designs is great

Noray Designs is great! I had a special order made - I wanted diamond hoops in yellow gold. The earrings came out great and delivery in a week. I communicated with Anna via e-mail and everything went smoothly. I highly recommend purchasing jewelry from Noray Designs.

15 October 2021
Rated 5 out of 5 stars

Our 40th wedding anniversary was fast approaching

Our 40th wedding anniversary was fast approaching and I realized I wanted a traditional stone (ruby). We searched online, found several, but Noray Designs had the one that caught my eye. As we are in Canada, I contacted them to see if it could be sent in time for August 8. Anna was so helpful, and the ring arrived on the 5th, in plenty of time. It is more stunning than the picture and I am thrilled to pieces. Thank you!

6 August 2021
Rated 5 out of 5 stars

I ordered a custom diamond station…

I ordered a custom diamond station necklace twice because the quality was so good. The service was the best. I received exactly what I ordered and very quickly. Just two days later. Communication was easy and straight forward.

8 May 2021
Rated 5 out of 5 stars

All-around awesome!

Amazing selection, beautiful product, brilliant customer service, fast shipping! I can't say enough good things.

23 April 2021
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Reply from Noray Designs

We really appreciate you taking the time to share your rating with us and we can't thank you enough for this, Ashley!

All the best, Noray Designs Team!

Rated 5 out of 5 stars

A first rate experience!

From start to finish my experience with Noray was outstanding! I was looking for a special anniversary gift and I couldn’t have been more pleased. The customer service, the quality of their products, the willingness to modify and customize the piece that I purchased and the commitment to making sure that I was 100% satisfied. I can’t recommend Noray highly enough. And the gift was a home run with my wife. Thank you Noray Designs.

10 April 2021
Unprompted review
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Reply from Noray Designs

Dear Chad,

We are happy to hear you had a positive experience with Noray Designs. Thank you for sharing your kind words with us and the community. It means the world to us and to our entire team!

All the best, Noray Designs Team!

Rated 5 out of 5 stars

Beautiful ring

Beautiful ring. Wonderful service and transaction was very easy. Item came on time and wonderfully wrapped. Would definitely order from them again.

7 April 2021
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Reply from Noray Designs

We are so glad that you had a positive experience with Noray Designs. Thank you for the recommendation and spreading the word about us!

All the best, Noray Designs Team!

Rated 5 out of 5 stars

Great company!

I love this ring that I ordered from Noray Designs. I also like their fast shipping. I would order again from them!

1 April 2021
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Reply from Noray Designs

HI Aaron,

We’re so glad you had a great experience with us. Looking forward to making your experience even better in the future!

All the best, Noray Designs Team.

Rated 5 out of 5 stars

This is a beautiful light weight…

This is a beautiful light weight comfortable bracelet that I love wearing every day. I’ve always had a great experience purchasing jewelry from this shop. Great communication, fast shipping and high quality jewelry. Annetta Barton

21 March 2021
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Reply from Noray Designs

Dear Annetta,

Thanks so much for your review. It means a lot to us and lets us know we’re on the right track!

All the best, Noray Designs Team.

Rated 5 out of 5 stars

Great communication and addressed all…

Great communication and addressed all of my concerns and questions in a timely manner! The ring is exactly what we wanted and stunning.

16 March 2021
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Reply from Noray Designs

Thanks so much for sharing your experience and 5-star rating with us and the community. :)

All the best, Noray Designs Team

Rated 5 out of 5 stars

I've bought 2 rings from Noray Designs…

I've bought 2 rings from Noray Designs that are absolutely beautiful! I highly recommend this company. The quality of the diamonds are outstanding!!

11 March 2021
Unprompted review
Noray Designs  logo

Reply from Noray Designs

Thank you so much for the kind words and positive feedback, Janice!

All the best, Noray Designs Team.

Rated 5 out of 5 stars

Their jewelry is of very high quality…

Their jewelry is of very high quality and their customer service is great. I ordered a ring that was beautiful . Had gems all the way around the band, the prongs made it uncomfortable and after trying it on I knew I would never wear it due to the non-comfortable factor. I returned it the next day and they allowed me to exchange it for another ring that was about the same price.

28 February 2021
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Reply from Noray Designs

Dear Kristin,

Thanks for sharing your review with us and the community. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

All the best, Noray Designs Team.

Rated 5 out of 5 stars

Exceeded my expectations

I found a Noray ring that I loved on another website. I wanted to see if some aspects of the ring could be customized, so I visited Noray Designs in person. They were very accommodating. They took the time to show me different stones and metals, so I could compare colors. I was also shown some other similar designs, and tried on a number of rings that caught my eye. They provided options regarding sizing, because I've had issues with my rings spinning on my fingers. I ordered the ring with beads, but was unsure. Noray promised to change it for me if I didn't like it. I was pleasantly surprised that the ring was ready in a week's time! I'm happy to say, it's gorgeous. I would definitely go back to them when in the market for more jewelry. The quality, price, and customer service exceeding my expectations.

12 December 2020
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Reply from Noray Designs

Dear Deb, thank you for your kind review. We are happy to hear you had such a great experience. Hope to see you back again soon.

All the best, Noray Designs Team.

Rated 5 out of 5 stars

I always loved their jewelry!

I always loved their jewelry! Wanted to buy a necklace for a long time but couldn't decide which one exactly. I finally just fell in love with a yellow sapphire necklace! I am so happy I got it, it's beautiful!

10 December 2020
Unprompted review
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Reply from Noray Designs

Dear Melissa, thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

All the best, Noray Designs Team.

Rated 5 out of 5 stars

Gorgeous!

I got a mesmerizing sapphire flower ring as a Birthday present and I LOVE it! It's very cute and elegant at the same time, it looks fantastic.

3 December 2020
Unprompted review
Noray Designs  logo

Reply from Noray Designs

Thank you so much for your lovely review, Karen!

All the best, Noray Designs Team.

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