Nordace Reviews 8,985

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 1,176 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their fantastic quality, well-thought-out design, and practical features like numerous compartments and pockets for organization. Many appreciate the comfort, lightness, and smart appearance of the items, finding them perfect for travel and daily use. The ordering process is frequently described as easy, and the overall user experience is positive. However, some people were dissatisfied with aspects of the delivery service, noting occasional delays or unexpected shipping origins. A few customers also expressed concerns about the quality of certain items, mentioning issues like faulty straps or materials that felt cheap. There were also isolated comments about product sizing appearing different in person compared to online images, and some minor design flaws like zipper placement or interior darkness.

What people talk about most

Product

People report positive experiences with product, often praising the bags for their quality materials,... See more

Quality

Users describe positive interactions with quality. Many customers praise the high quality materials,... See more

User experience

Consumers generally express satisfaction with the user experience, highlighting the ease of use and practical... See more

Delivery service

Customers had ambiguous experiences with delivery service. While many reviewers praised quick delivery, some... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers found the ordering process easy and efficient,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

great product Didn't know when it would arrive, but when it did it was carefully but not excessively packaged. It is quite boxy in appearance but it holds everything easily and is comfortable to car... See more

Rated 5 out of 5 stars

This is the best bag I’ve ever had. Holds and organizes everything without being too large or heavy. The secret front pocket keeps my phone safe and protected on one side and my keys within easy rea... See more

Rated 5 out of 5 stars

I ordered a Siena Pro 15 backpack on 6 April. Was concerned about the delivery time as I wanted it before travelling on 20 April, and expected shipping time was listed as 7-12 business days (deliverie... See more

Rated 5 out of 5 stars

Absolutely love this! Very light, comfortable padded straps, lots of space in the main section. It has additional sections for easily accessing small items. Great for international travel as it attach... See more



Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

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Replied to 99% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Not bad, but not great

Not bad, but not great. I really waned to like this backpack as it looks great, but the pockets up front are a huge miss. The pockets or sleeves inside the side pockets are sideways slots and nothing stays in them, they are very hard to access and make the backpack virtually unusable. The rest of the backpack is just fine.

23 March 2026
Unprompted review
Nordace logo

Reply from Nordace

Hello Tara,

Thank you for your feedback. We appreciate you taking the time to share your thoughts with us.

We understand that preferences can vary from person to person, especially when it comes to style and functionality. While we’re glad to hear there were no actual issues with the bag, we also recognize that it may not have fully matched your personal taste or expectations.

Your input is valuable and helps us continue improving and refining our products to better suit a wider range of preferences. If there’s anything specific you’d like to see differently in the future, we’d love to hear more.

Thank you again for giving our backpack a try.

All the best,
Nordace Team

Rated 5 out of 5 stars

I love this bag

I love this bag. I purchased it for a Europe trip. Thought I would just carry it for a few days to see how I liked it. It is now my every day bag. This bag holds more than you would ever think! I cant even tell you what I have crammed in there - thinking oh I bet this wont fit in my purse....however it does. (i.e. my lunch for work, and my breakfast!) I am so impressed. I may never use it just for a travel bag. It is my everyday bag! It really is roomy - my everyday stuff leaves so much room in it I can add my lunch with no problem or second thought! It is made of high quality material. There is nothing about this product I do not like,

1 April 2026
Unprompted review
Rated 5 out of 5 stars

This is the Best bag for me

This is the Best bag for me, very pratice and more of what I like. Perfect
Produit de belle qualité, le sac idéal, plein de pochette fonctionnelle. Je l’adore, il est parfait!

22 April 2026
Unprompted review
Rated 4 out of 5 stars

Great Product

The product is great and does have a number of pockets to store personal items.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Very very good

Very very good, Very satisfied, beautiful products, the color matches the photo exactly and it is a gorgeous bag. However, I ordered two more later, and the long shoulder strap was missing from this first order, and I don't know how to email about that. Could you please check that for me?

22 April 2026
Unprompted review
Rated 1 out of 5 stars

I would like to exchange for a larger…

I would like to exchange for a larger bag. I can find no way to do this.

22 April 2026
Unprompted review
Nordace logo

Reply from Nordace

Hello Carol,

We have tried to locate your order but with no results yet.
Please send us a message with your order number and with the complete name of the customer, by accessing the link below, so we can locate your order and to assist you with your request.
https://nordace.com/en/contact-us/

We'll await for your update.

All the best,
Nordace Team

Rated 5 out of 5 stars

Handy bag for travelling

Easy to order on-line. Delivery was quick. The bag is just the right size for travelling, good for carry-on. It has lots of useful features, including the ability to slip over the handle of your suitcase. It seems to be good quality. I like the colour combination and the style.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

This is a great set

This is a great set, the bag is large enough to take everything I need for a couple of days away without packing a suitcase. Love the pocket organising. The bags are very well made. It is a very smart combination, now my husband has his eye on it.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Travel document wallet

This is such a great travel product to own. Very practical and pockets easy to access. Made from quality materials. I'm preparing it for my next holiday overseas, when able.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

I really appreciate the customer…

I really appreciate the customer service. I recieved my first bag, black with tan handles and the additional cross purse was black while the tote was more of a gray color, I was disappointed that the two didn't match. I couldn't return for a refund since the company said they couldn't see the difference in the pictures that would make it an imprefection but they offered me a total black tote for $54 more and told me to keep the first one too.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

I roto foldable backpack

I bought roto foldable backpack, and love it. Folds up easily, and was the perfect size for my recent trip to Ireland. I was struggling to find a "personal" item that would fit under the seat, Aer Lingus has smaller size limit than other airlines. This was perfect! It fit under the seat, was easy to access when needed, and having the strap for over the carry on handle was great.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Perfect for travelling light

Ordering was straight forward and item was delivered safely.
The quality of the rucksack is excellent and it provides a convenient and useful way to carry all the various items you need whilst travelling.
This is the 3rd rucksack bought as family members can see how it makes travel easier.
Accepted as carryon/hand luggage by many airlines makes it perfect for hassle free travel.
Great buy.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

The best bags!

My. Whole family have a nordace bag of some type, even my granddaughters and we all love them! All so happy with them and I have recommended you to many of my friends and they love them too👏
The quality is very good and the products arrived very quickly.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant bag

Brilliant bag. A place for everything and everything in its place. Takes a while to
come because of shipping but worth the wait

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Nordace Bag

The website was easy to use, and the bag matches the description. I'm enjoying using the bag and it gets many admiring comments. Delivery was much faster than promised. A great experience all round. Thank you.

9 March 2026
Unprompted review

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