Nordesthetics Clinic Reviews 966

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 157 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the professionalism and attentiveness of the staff. Many people appreciate the smooth and organized user experience, noting the high quality of care and excellent customer service provided throughout their journey. However, some customers also noted issues with aftercare, describing it as non-existent or insufficient. A few other people also felt that communication was slow initially, and some experienced dissatisfaction with the results of their procedures, particularly regarding healing complications and the company's response to these concerns.

What people talk about most

Service

Users describe positive interactions with service, highlighting the exceptional care, communication, and... See more

Staff

Clients share overwhelmingly positive opinions on staff, highlighting their professionalism, kindness, and... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the entire... See more

Quality

People report positive experiences with quality, often praising the precision and skill of the surgeons,... See more

Customer service

Customers express high satisfaction with customer service. Reviewers consistently highlight the clear, kind,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The cleanliness, communication and care at Nords are second to none. I had a small concern a week post surgery and was seen by a doctor within 10 minutes. You can see a nurse (who will get the do... See more

Rated 5 out of 5 stars

Amazing from start to finish. Ieva my rep was always quick at responding and so efficient- always one step ahead and helped me co-ordinate my flights. The pickup to drop off the pre ops and surgery... See more

Rated 5 out of 5 stars

My 2nd time here at Nords. After my body surgery last year, This time I’ve had upper bleph and brow lift with Dr Urbonas. Absolutely another great experience. I developed a virus 5 days after op from... See more

Rated 5 out of 5 stars

I highly recommend Nords. All staff from front desk, nurses, drivers, masseuse and Dr.Eglė were amazing and really made me feel at ease as a young adult. The staffs customer service & care for patient... See more


Company details

  1. Plastic surgery clinic

Written by the company

Nordesthetics is a leading plastic surgery clinic for medical tourists in the European Union. A team of 15 plastic surgeons performs more than 3,500 plastic surgeries a year, welcoming around 80% of its patients from abroad.


Contact info

4.8

Excellent

TrustScore 5 out of 5

966 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Nords do research first

So, I had a mixed experience. Firstly very slow responses from representatives. Maybe one email a day if you’re lucky. Once arriving in Lithuania. The bus is waiting for you everything is smooth. Once we arrived paper work is signed and bloods are done. Smooth. Surgeons are amazing and work hard to perform good service. However once surgery is done. The aftercare becomes quite bad. Trying to get responses is slow. The clinic sold me an extra garment which is completely wrong for my surgery and is refusing to refund or send a new one to me. This garment had I not notice would have ruined my results and cost £100 so not cheap. The staff should know what they are selling the patients as they have the files. Now going back and forward with a slow representative who is refusing to help with the matter. Very frustrating. My surgeon is amazing dr pakulis, the work done is fantastic. But the reps completely let down the entire team. Also, whilst there I asked one of the teams ‘logistics’ about a final report. Their response ‘it’s clearly not us with this information’. Please do your research.

14 August 2025
Unprompted review
Nordesthetics Clinic logo

Reply from Nordesthetics Clinic

Dear customer,

Thank you for sharing your experience. We're very pleased to hear that your journey began smoothly, and most importantly, that you’re happy with the work of Dr. Pakulis and your surgical results. We’ll be sure to pass on your kind words to him — it means a lot to our team when patients feel well cared for in the operating room and beyond.

We're truly sorry, however, to hear that you felt let down by aspects of the aftercare and communication. That’s not the impression we want to leave, and we understand how frustrating slow replies can feel. While we do our best to reply to all patient inquiries in a timely manner, there may be delays during busy periods, and we’re actively working to improve our responsiveness.

Regarding the post-operative garment, we regret that this caused you frustration. Any additional products are always recommended based on the information available at the time, and we aim to provide accurate guidance. We are reviewing this matter with care to ensure a fair resolution and to improve clarity in the future.

Our goal is to offer not just excellent surgery, but support that matches it — both before and after the procedure. Thank you again for your feedback, and we wish you continued healing and great results ahead.

Rated 5 out of 5 stars

Do it!

This is one of the best things I have ever done! I fully recommend it. I have been wanting a breast reduction as soon as I started developing, although ticking all the criteria on the NHS, I decided to book it through Nords and it has been the best decision.
As it is surgery in a different county, of course there was some apprehensions, however, following my surgery I did not need to worry. I have never felt so safe, all the doctors/nurses/surgeons are so lovely and all speak excellent English. The wards and the consultation rooms are very clean. The apartments offered by the clinic are very spacious and as everything you should ever need. Although, it has only been around 2 weeks, I am so happy with my results; I have never felt so confident. If I could personally hug all the members of staff that made it possible, I would.

29 July 2025
Unprompted review
Rated 5 out of 5 stars

EXTENDED TUMMY TUCK

I came over in may for a extended tummy tuck, lipo and uplift but due to my iron being on the low side I only had the extended tummy tuck. I can't tell you how comfortable I was made to feel everytime I needed to go to reception or needed to ask any questions. Leading upto surgery i had my surgeon draw on me which I was dreading but he's probably seen thousands of women so that helped me! Straight after I was drawn on, the anaesthetist came to see me and explained about my bloods and we was good to go! I was already changed into my surgery dress 😂 i then walked down to the theatre, I thought I'd be so scared at this point but I was so so calm! I then woke up with my operation done! Had a amazing room mate and the nurses was absolutely amazing nothing was ever too much for them and they always had us smiling 😃 I haven't had one problem with my healing and I'm now 12 weeks post op! I would definitely recommend nords to anyone as I had such a amazing experience! I cannot thank dr Mantas enough for my amazing new tummy and can't wait to see the full results after a year, my scar is already very minimal, I'm just absolutely amazed by it and the way I was treated when I was there ❤️ best experience of any operation I've ever had. Thank you so much x

9 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent.

Excellent.
I'm just back from having upper eyelid surgery.
I can honestly say it's difficult to find a fault with this company, such is the high standard that I experienced.
Although my procedure was minor in comparison to some, the level of professionalism and genuine care for my wellbeing, was second to none.
The staff were very friendly and respectful. The clinic itself was spotless and the surroundings were comfortable. Transportation and communication was excellent. I've had a couple of hair transplants in Turkey with good experiences, but I have to say, Nordesthetics clinic was on another level. I hope I won't be looking to have anything else done, but if I do, I won't be looking beyond this company..
Excellent.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

I had an extended tummy tuck

In 2024 I had an extended tummy tuck, breast lift, breast implants, and liposuction with Dr. Mantas, and the results are beyond my dreams. His skill, professionalism, and attention to detail are exceptional, and the whole team made me feel supported every step of the way. I had an issue free recovery. He has changed my life

The doctors, nurses, and receptionists can’t do enough for you — their care and kindness truly stand out. The English spoken here is excellent, the apartments are spotless and fully equipped, and even if you don’t stay there, their transport is effortless — they pick you up from your hotel for every appointment and communicate easily through WhatsApp.

More recently I had an eyelid and brow lift performed by Dr. Samulėnas, and the whole experience exceeded my expectations from start to finish. At my first consultation, he took time to understand exactly what I wanted, gave me honest and realistic advice, and explained the procedure in a clear, reassuring way.

On the day of surgery, Dr. Samulėnas’s calm, precise approach instantly gave me confidence, and I knew I was in the best hands.

From speaking to other patients, it’s clear every surgeon here delivers world-class care.

Any issues you have while recovering — whether feeling anxious or needing dressing changes — a nurse or doctor will see you almost immediately. It’s quite unbelievable how attentive they are. The whole process is just so smooth and runs like clockwork.

My confidence has soared — I’m forever grateful for this transformation.

6 January 2025
Unprompted review
Rated 5 out of 5 stars

Had 360 FDL tummy tuck with Dr Pakulis

Had 360 FDL tummy tuck with Dr Pakulis. Superb Doctor, very knowledgeable, friendly, direct and professional.
My surgery was 6 weeks ago and is healing beautifully. All the incisions are now fully closed and very neat.
This man is an artist and the body is his canvas. I wept with joy when I first saw my new body! I am returning in December for a breast lift as I am so thrilled with his work.
The clinic is immaculate and very high spec. The staff are caring and welcoming and I felt very safe and comfortable in their hands. The ward was peaceful, food was very nice and my bed was comfortable. I’ve never experienced a hospital like this and was very impressed. The nurse who mainly cared for me treated me like I was her little chick and she was my mother hen.
So kind and lovely.

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Life changing

Had two surgeries in the past three years and would highly recommend this clinic. The quality of the service and results have been transformative.

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Went to Nords for a MMO in June 2025

Went to Nords for a MMO in June 2025, I was such a baby lol and so nervous but the whole made me feel at ease.my rep leva has been amazing from the start and still is now . The nursing staff we great and I never had a single issue from start to finish . I’m nearly 5 weeks post op and I’m over the moon with my results so - DR Goda is a queen

27 June 2025
Unprompted review
Rated 5 out of 5 stars

I went to nords for a breast reduction- amazing clinic!

I went to nords for a breast reduction, I booked using the fast track option. From start to finish the whole experience was amazing! All staff at the clinic were very welcoming and helpful! I felt at ease during my visit. My surgeon was very professional and I couldn’t be happier with my results. The post-op care has been great as well, I’m now 2 weeks post-op and the clinic have emailed to check in with me now that I’m home. Couldn’t recommend enough!!

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Ive had two separate operations at…

Ive had two separate operations at nordesthetics, a breast reduction and extended tummy tuck with liposuction. My surgeon was Dr Aurimas Dobilinskas,from my first contact with nordesthetics everything was planned with ease, I had a point of contact with a representative from nordesthetics who helped me plan my surgeries and accommodation. The clinic is like nothing ive ever seen in the UK, its run like clockwork and their priorities are their patients and the cleanliness of their clinic,on meeting my surgeon Dr Dobilinskas i was put at ease immediately,he listened to what I wanted and then talked me through what he thought and the whole process, both my surgeries went very well. On returning to the UK I continue to look after my scars as recommended by my surgeon, I experienced no issues at all. I'm now 6 months post operations and I cannot believe this is my new body. I look better than I could ever imagine, my scars are almost invisible. I cannot thanks ALL the staff at nordesthetics and my wonderful, talented surgeon Dr Dobilinskas. If your considering surgery abroad please do yourself a HUGE favour and look at nordesthetics as a option. My life has been changed forever and im now im my 50s and look forward to every single day living in a body that dreams are made of...thanks nordesthetics. ❣️

20 January 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Experience – Highly Recommend

Exceptional Experience – Highly Recommend

I have now visited Nords Clinic on three separate occasions, and each time the experience has been consistently outstanding. From the initial consultation to the final stage of treatment, the entire process is managed with the utmost care and professionalism.

Every member of staff is genuinely attentive, compassionate, and dedicated to delivering an exceptional standard of patient care. The clinic itself is immaculately maintained, creating a clean, calm, and reassuring environment.

Nords Clinic truly sets the benchmark for excellence in the field. Their commitment to patient well-being and service quality is unmatched. I cannot commend the team highly enough – they are, without doubt, the very best.

I am absolutely thrilled and delighted with my results after undergoing all three surgeries. The outcome has exceeded my expectations, and I couldn’t be happier with the care and expertise I received throughout the entire journey.

These are the three outstanding surgeons I carefully selected to perform my procedures. Each one delivered care and expertise that was truly second to none. Their skill, professionalism, and dedication were evident throughout every stage of my treatment. I am incredibly grateful to have been under the care of such exceptional surgeons.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic experience

Had a 360 tummy tuck, FDL, breast lift and reduction, armpit lift with Dr Mantas Kievisas. Really happy with my results so far. Had some complications (not to do with surgery but as part of the healing process) which, meant I had to stay for a bit longer. The team were on the issues straight away and I received really good care. This meant I was also under the care of Dr Goda for a bit as Dr. Mantas was on leave. The transition in care was very smooth. Also to mention Dr Paulis, Nurse Ieva and the reception + logistics team who I also got really fantastic service from. Brigita my rep has also been fantastic. There was one time I had an anomalous experience with one of their nurses and I made a formal complaint. I appreciated how this was dealt with by Aurelija their Head of Customer Service. I’m now 9 weeks post-op and fairing on well. My medical team at home and MLD practitioners have commented on how neat the work is and just how good the stitching is. Dr. Mantas is really and truly a king of his craft.

22 May 2025
Unprompted review
Rated 5 out of 5 stars

Returning customer

I am one of many returning customers in Nordesthetics. I think that says a lot. I had my first surgery with Nordsesthetics 2 years ago and before that l did a few years of research on where to go for my surgery. The reason why l chose this clinic is that l value transparency, patient safety and skilled surgeons. Having been there twice now the reality is even better. The process of booking runs smoothly. Nothing was promised that wasn’t delivered. The risks and possible complications are discussed as well as realistic expectations. This makes me trust the clinic and the people working there. Nordsesthetics take patient safety seriously and for me that is essential. I have felt safe putting my health and trust in the hands of the amazing staff at this clinic. You are dealing with professionals from start to finish. It is not only the doctors but nurses and everyone you are in contact with at Nordsesthetics. They truly care about their reputation regarding delivering very high level of care. They have an excellent website and a facebook page where you can find a lot of information, photos and real patients stories and experiences. I would absolutely recommend Nordesthetics as a clinic to anyone looking to have surgery to improve their self confidence and quality of life. Do not take my word for it. Do your own research and see the results and hear the positive experiences of many people who have been to this clinic. I am a happy customer and am grateful l did my research and took my time finding a place that offers excellent care and results.

8 July 2025
Unprompted review
Rated 5 out of 5 stars

I can only describe my experience as…

I can only describe my experience as exceptional. My surgeon was dr Karolis Varkalys. He had such a lovely calm personality which really put me at ease as i was so nervous. I had lost a lot of weight and had 5 caesarean sections and was left with a body that i absolutely hated. On consultation he went through all of the options with me and explained in great detail the results i could expect and after discussion i opted for a 360/fdl.
I knew i would look better than i started but i truly mean it when i say that i never ever expected to be as happy with my new body as i am. It has truly given me a new outlook on life and i can also look at myself and actually like what i see

22 May 2025
Unprompted review
Rated 5 out of 5 stars

Liposuction

I had liposuction with Nordclinic.The organisation, airport transfers, clinic transfers were excellent and always well-planned and on time. Communication with staff and surgeons were excellent. The whole experience was top-notch. I would highly recommend.

9 June 2025
Unprompted review

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