Nordic Chefs ApS Reviews 

65
TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

Order arrived on time and the vendor used minimal packaging which is important. The product could do with a bit more information on recipes and how to use, even if that is a QR code to some part of th... See more

Company replied

Rated 5 out of 5 stars

Its amazing, first time i orderes knife from online and i could not be more satisfied wirh experience. Feels very comfortamble in hand. Spoons and tweezers are exactly like you want them to be. An... See more

Company replied

Rated 5 out of 5 stars

I ordered the 8pc cutter set and I must say that, as I chef, who loves to use the best of the best, this did not disappoint. From the craftsmanship to the details, to how I felt during service. Yeah p... See more

Company replied

Rated 5 out of 5 stars

As a chef it's great to know there is a company out there that works along with other chef to create an amazing product to assist chefs with their everyday duty. Nordic chefs has a large platform,... See more

Company replied

Company details

  1. Kitchen supply shop

Written by the company

What started out as a passion for fine dining, lead Nordic Chefs to be a leading platform to showcase great cuisine. With almost 3 million followers from all over the world on 4 pages, Nordic Chefs have become a place where delicious food and great chefs meet. In 2019 NC proudly became creators for "The Michelin Guide" and were lucky enough to create Michelin's first ever eBook. Nordic Chefs wanted to offer their own quality knives and kitchen appliances, approved by some of the best chefs in the world. We think we succeeded.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

65 reviews

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4.6

All reviews

(65)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

As a chef it's great to know there is a…

As a chef it's great to know there is a company out there that works along with other chef to create an amazing product to assist chefs with their everyday duty. Nordic chefs has a large platform, with tons of information, recipes and knowledge available to everyone.

21 August 2023
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Reply from Nordic Chefs ApS

Dear Kareem,

Thank you for your feedback! We appreciate your positive review - it means a lot to us!
We wish you all the best

Kind regards
Nicolai

Rated 2 out of 5 stars

The package was broken

The package was wet and a Little Bit broken on the outside. The tweezers were fine but the folder but the case they were in, has marks as well.

The tweezers are good to work with and i‘m fully satisfied with them.
All my complaints are about the delivery and packeging.

28 June 2023
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Reply from Nordic Chefs ApS

Dear Henrik,

Thank you for taking the time to share your feedback regarding your recent purchase. We sincerely apologize for the inconvenience caused by the condition of your package upon delivery. We understand how frustrating it can be to receive a damaged package, and we regret that it impacted your overall experience.

At Nordic Chefs, we strive to ensure that all our products are delivered in perfect condition, and we are disappointed to hear that this was not the case for your order. We would like to assure you that we take the quality of our packaging and delivery process very seriously, and we will be investigating this issue further to prevent similar incidents from occurring in the future.

We are glad to hear that despite the packaging issues, the tweezers themselves met your expectations and that you are fully satisfied with their performance. We appreciate your positive feedback in this regard.

Once again, we sincerely apologize for any inconvenience caused. We value your feedback and will use it to improve our packaging and delivery processes moving forward.

Thank you for bringing this matter to our attention.

Best regards,

Nicolai Damgaare Nielsen
Nordic Chefs

Rated 5 out of 5 stars

My order is incomplete.

My order is incomplete.
I ordered: Nordic Chefs SuperFine® Curved Tip Chef’s Tweezers 14cm
Color:
Olive Green

Ultra fine Or Fine Tip:
Ultra Fine No Teeth

2 40,26€
Nordic Chefs Croustade Iron 2 161,08€
Nordic Chefs Straight Chefs Spatula 22cm - Jet Black 2 53,68€
Nordic Chefs Straight Chef’s Tweezers 15.5cm - Jet Black
Color:
Jet Black

2 40,26€
Subtotal: 295,28€
Shipping: 20,13€ via Pickup Point - Postnord
Payment method: PensoPay
Total: 315,41€ (includes 59,06€ Tax)

And i only got 1 of everything. I would love to get the rest of the items what i ordered please.

19 June 2023
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Reply from Nordic Chefs ApS

Dear Remi,

Thank you for your review. We replied to your email within short time, saying that it got lost in the shipping. We are currently in dialogue with the shipping company to make sure you will receive the second part of your shipment.

As promised we will get back to you as soon as possible. All the best
Nicolai

Rated 5 out of 5 stars

Very good service and helpful staff

Very good service and helpful staff. I purchased online from a Norway and everything was perfect.

14 June 2023
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Reply from Nordic Chefs ApS

Thank you so much for taking your time writing this review.
all the best to you

Rated 5 out of 5 stars

Thank you!!

Thank you for the great and speedy service. Appreciated the quick feedback and the personal message with the package

16 May 2023
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Reply from Nordic Chefs ApS

Dear Michael,

Thank you for your feedback. It means a lot 🙏🏻
All the best to you

Nicolai

Rated 5 out of 5 stars

Professional tools

Soft leather and durable bag to protect all the tools. Great tools for meticulous tasks.

9 May 2023
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Reply from Nordic Chefs ApS

Dear Souheil,

Thank you for your kinds words. It means a lot to us 😄 all the best to you

Nicolai

Rated 5 out of 5 stars

Its amazing

Its amazing, first time i orderes knife from online and i could not be more satisfied wirh experience. Feels very comfortamble in hand.
Spoons and tweezers are exactly like you want them to be.
And gift was very big suprise, while unpacking i found hand written personalised note. It gives so much for me as costumer, knowing that everything is taken care of.
Thank you 10 out of 10 would order again and reccomend to everyone to order.

26 March 2023
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Reply from Nordic Chefs ApS

Dear Mait,

Thank you so much for taking your time writing this review. We appreciate your kind words and we are thrilled to know, you were happy with the products and our personal note.

We wish you all the best

Nicolai

Rated 5 out of 5 stars

Bought a set of rocher spoons excellent…

Bought a set of rocher spoons excellent quality and they even sent some free scissors as a Christmas promotion

12 January 2023
Unprompted review
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Reply from Nordic Chefs ApS

Dear Jack,

Thank you for your review. That means a lot to us.
We wish you all the best and good luck with your products.

Kind regard
Nicolai

Rated 5 out of 5 stars

Great products and a great service.

Great products and a great service.
I recieved a personal note with my order with made it personal. And i think this is a way what makes it complete and tell there comitted to nice products

24 March 2023
Unprompted review
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Reply from Nordic Chefs ApS

Dear Eric,

Thank you for your review. We are happy to hear you loved our little written personal message. We love that you thought good about it to.

We wish you a great day.
All the best

Nicolai

Rated 5 out of 5 stars

Great products!

15 March 2023
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Reply from Nordic Chefs ApS

Dear Marija,

Thank you for your review. It means a lot to us.
We wish you a great day.

All the best
Nicolai

Rated 5 out of 5 stars

Nice product

Nice product
Good quality materials

4 March 2023
Unprompted review
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Reply from Nordic Chefs ApS

Dear Renzo,

Thank you for your review on Trustpilot. This means a lot to us. Thank you 🙏🏻

All the best
Nicolai

Rated 5 out of 5 stars

I really like the personalized letter i…

I really like the personalized letter i got, witch made me feil like they actually cared for what they were doing, so I was really thankful for that.

24 January 2023
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Reply from Nordic Chefs ApS

Dear Jonathan,

Thank you for your feedback. It means a lot to us. I’ll let her know, she loves the little letters her self.
I wish you a lovely day

All the best
Nicolai

Rated 5 out of 5 stars

Great service

Nordic Chef provides great products for chefs and home cooks. But more than that, they are very responsive and communicative during the entire process. Can't wait for my chef to get the tools she wanted. Thank you for working with us to get our order figured out.

8 December 2022
Unprompted review
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Reply from Nordic Chefs ApS

Dear Selah,

Thank you for your feedback. We know shipping to other countries sometimes can be challenging. I’m glad everything turned out this way.

I wish you a lovely day.
All the best

Nicolai

Rated 4 out of 5 stars

Very quick delivery & response to my…

Very quick delivery & response to my order, products are nice looking & hopefully long lasting (i'll find out once i start using them ;)) Packing was little different than i expected, nice special box where to store them, even for small extra charge, would have been nice.

10 January 2023
Unprompted review
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Reply from Nordic Chefs ApS

Dear Katrin,

Thank you for the feedback. It means a lot to us, and we do listen. In this moment we await small personal storage bags for our tweezers. Just as you describe. If you write us an email we would love to sent one to you. Thank you for that.

I wish you a lovely day and all the best
Nicolai

Rated 5 out of 5 stars

Amazing products with an elegant yet…

Amazing products with an elegant yet subtle unique Nordic look. Fast shipping and warm and professional service. But most importantly it is The best products I have ever tried and they Will definitely stay with me.

5 December 2022
Unprompted review
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Reply from Nordic Chefs ApS

Dear Anne-Mette.
Thank you so much for your feedback.
We have seen your work on social media, and you are doing an amazing job. Thank you for using our products and we are happy to hear that you are putting our products on to good use in your kitchen.

Best Regards
Thomas Fedder Lentz Axelsen

Rated 5 out of 5 stars

Super Quick delivery 🚚 when I got the…

Super Quick delivery 🚚 when I got the product I was very surprised ! The quality was absolutely amazing 10/10

28 November 2022
Unprompted review
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Reply from Nordic Chefs ApS

Dear Line.
Thank you so much for your feedback and we are happy that the you are happy with delivery times on your products.

We strive to put out the best products in terms on quality and in the visual area.

Best Wishes
Thomas Fedder Lentz Axelsen

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