Nordic Electronics ApS Reviews 

3,189
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

They do not honor cancellation of order/returns if your device has issues (even though the request was less than 14 days after purchase). They insist they have the right to repair (you pay for shippin... See more

Company replied

Rated 5 out of 5 stars

I bought ps5 from here. It arrived 1 week later than planned, but I was informed about the delay in time, and that wasn't much of a problem for me. With the general stock issues of the consoles and el... See more

Rated 5 out of 5 stars

Fast responding on questions regarding the products. Excellent and fast handling of order and the prices are very good. 100% satisfied experience. Not last time I'll shop here

Rated 5 out of 5 stars

super pris og god information i forhold til levering

Company replied

Company details

  1. Electronics store
  2. Mobile Phone Accessory Shop
  3. Mobile Phone Shop
  4. Computer & Accessories store
  5. Computer Shop
  6. Telecommunications equipment supplier

Written by the company

Hvorfor vælge Nordic Electronics? Med et bredt udvalg af mobiltelefoner, tablets, computere, headsets og tilbehør bestræber vi os på at være blandt de største udbydere på telekommunikation i Danmark. Vores mål er at give forbrugerne mulighed for at spare penge på deres køb af telekommunikationsudstyr, igennem en nem, sikker og serviceminded online-shop. Nogle af de ting vi gør for at give dig en god oplevelse: * Billige priser. * Bredt udvalg af elektronik. * Mulighed for montering af tilbehør. * Reparationer. * Fagkyndigt personale med mange års erfaring indenfor branchen. * God kundeservice med hurtig feedback. Skriv til os på: kontakt@nordicelectronics.dk


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(3,189)

40 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Nothing good

The attraction to get a free panserglas was fake. Finally I had to pay for it.

18 September 2020
Unprompted review
Nordic Electronics ApS logo

Reply from Nordic Electronics ApS

Hi Agastya,

Thank you for your review.

Im very sorry to hear that you have had an bad experience with us.

I just looked into the case and i don't understand why you mean you had to pay for the tempered glass?
As it say on the voucher you can have a STANDARD tempered glass for free, all you need to pay is the shipping cost. This is clerly written in the text. You choose an PREMIUM tempered glass and even you did that we said it was okay, if you just pay the difference.

In my opinion i think we tried to find a solution that was better for you, even though you choose something that was out of the campaign and we could just have said no.

Hope after reading this you change your opinion about us, anyway all our other customers and possible new customers can read the hole story.

Best regards

Patrick Madsen
CEO
Nordic Electronics

Rated 5 out of 5 stars

God hjemme side

God hjemme side. Hurtig ekspedition. God og hurtig levering
Kan kun anbefal andre til at handle ved Nordic Electronics.

29 August 2020
Unprompted review
Rated 5 out of 5 stars

Surprisingly efficient

Surprisingly efficient. Ordered a new phone and wireless buds. Ordered on a Sunday and they arrived on Wednesday! What more could you ask for?

26 August 2020
Unprompted review
Rated 1 out of 5 stars

Awful service

I bought a phone with a faulty buttom.
They refused to give me a refund (i would have buy the same device on any other real store).
Not only i had to pay for the shipping back to their address, but also its been 18 days since they received it and i have no news about the repairment.

17 August 2020
Unprompted review
Nordic Electronics ApS logo

Reply from Nordic Electronics ApS

Hi Emiliano,

Thank you for your review.

When your product have a fault you cannot get a refund, by the law we as a company can repair the device. That is the law wich we have to follow as well as you.

The shipping cost are refunded when the complaint is over and about the time of the complaint im sorry for the long time you have to be without your phone, but if you have asked for a phone to borrow, we provide that for our customers. We don't repair the devices ourself, that is done by the autorised servicepartner from the manufactor.

Hope my explanation will make you understand the process, it is no different from other customers or other companies and our goal is ofcause not to make the complaint difficult for you, we do the best we can to speed up the process and make it as easy as possible for you and our other customers.

Best regards

Patrick Madsen
CEO
Nordic Electronics

Rated 5 out of 5 stars

Excellent work with clients, quick and helpful responses

I ordered a headset from Nordic Electronics website, and after some time realized that I ordered a mono version, not stereo. I wrote an email to them asking to cancel the order, and to my surprise I received an email the next morning saying that the order is cancelled. And that was a holiday :) Thank you so much for the quick action and response!

5 June 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look