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Rated 1 out of 5 stars

Been waiting 3 hours cant get in, the key dosent match. The costumer service is suprisingly bad, and un helpful.

Company replied

Rated 5 out of 5 stars

Nordic Housing did a great job helping me and my girlfriend with the arranging everything with the place we wanted to move into. Ever so patient and understanding, answered all our questions and made... See more

Rated 5 out of 5 stars

We thoroughly enjoyed our stay in Copenhagen thanks to Nordic Housing Club department. The flat was comfortable, roomy, perfectly designed and super clean, with a warm "lived-in" feel to it. The locat... See more

Company replied

Rated 5 out of 5 stars

Amazing service! Friendly, professional and super helpful. I felt the agent knew the local market well and this set her apart from other agents I met. When one property didn’t work out, she was proact... See more

Company replied

Company details

  1. Property Rental Agency

Written by the company

Gennem flere år i branchen, har vi hjulpet mange mennesker med at leje deres bolig ud. Går du med overvejelser om at leje din bolig ud, har vi den forventede erfaring, professionalisme og netværk der gør, at din bolig er i sikre hænder hos os.


Contact info

3.9

Great

TrustScore 4 out of 5

207 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Been waiting 3 hours cant get in

Been waiting 3 hours cant get in, the key dosent match. The costumer service is suprisingly bad, and un helpful.

2 March 2026
Unprompted review
Nordic Housing logo

Reply from Nordic Housing

Dear Sebastian,

We are truly sorry to read about the situation you describe, as this is certainly not the experience we aim to provide, and we fully understand how frustrating it must have been for you.

That said, we have unfortunately not been able to identify you or this situation in our system, and we have no record of a key handover or similar incident on the date mentioned. We also do not operate with a customer service center as described.

We have previously tried to reach out to you here on Trustpilot to better understand what may have happened, but have not yet heard back from you.

We would genuinely appreciate the opportunity to look into this further and assist in any way we can, so please feel very welcome to contact us directly at cd@nordichousing.dk
with a few more details.

Wishing you all the best, and we hope to hear from you.

Kind regards,
Camilla
Nordic Housing

Rated 5 out of 5 stars

Professional

Professional, deep understanding of the market and access to the market where it matters for a what I would consider a high-end asset. Well earned trust.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience with Nordic housing

I had a fantastic experience with Nordic Housing. From start to finish, everything was handled professionally, smoothly, and with great care. A special thank you to Camilla, who went above and beyond to make the whole process easy and stress-free. She was always quick to respond, super helpful with all my questions, and genuinely kind throughout. I really felt looked after and supported. Highly recommend Nordic Housing if you want reliable service and people who truly care about their clients.

20 June 2025
Unprompted review
Rated 5 out of 5 stars

Review

We made the contract process from far and it was very convenient and easy.
Camilla is very approachable and answered all of our questions kindly, effective and fast.

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Nordic Housing are a great team

Nordic Housing are a dedicated team and always positive to support us in any way possible while we are renting out our house since we are living/working abroad for 6 years. The personal contact with camilla is prompt and excellent. I can stronly recommend Nordic Housing to anyone in our situation that needs a trusted partner for long term renting out of their house.

14 November 2024
Unprompted review
Rated 5 out of 5 stars

My family was in a very special…

My family was in a very special situation due to our house had burned down. We therefore needed a new temporary home, and through Nordic Housing, we managed to make everything fall into place in a matter of days. So, thank you Camilla for the quick and excellent service.

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Camilla is fab!

Camilla is a seasoned professional, very thorough and detail oriented, knows her stuff. Most importantly she's very easy to connect with, customer-oriented, and humble. The housing market in Copenhagen is no joke, Camilla helped us land on a fantastic apartment for rent, and the formal process was smooth too. I would highly recommend her.

28 August 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

From start to finish, Camilla demonstrated exceptional professionalism, dedication, and attention to detail. Her market knowledge and negotiation skills ensured I got the best deal possible. I felt supported and informed throughout the entire process. I highly recommend to work with this company

24 June 2024
Unprompted review
Rated 5 out of 5 stars

A very good experience as Tenant

The customer service mindset of the team, their availability and their kindness have been very much appreciated. I have been a Tenant for some years and they have been always a great factor in managing the contract and keep myself and the landlord updated with any law or changes and when in need to provide any clarification.

22 May 2024
Unprompted review
Rated 1 out of 5 stars

Issues with Nordic Housing

I´ve had (and still am having) a terrible experience with Nordic Housing. We´ve never delayed the payments and all of the sudden, I was called into court because Nordic Housing was not paying the owner of the apartment I was renting.

I had to hire a lawyer in order to get Nordic Housing attention and e-mail replies. Of course we left the apartment after that and since then, my deposit has not been returned to me. This has been happening for over 13 months and they simply do not answer/reply anymore. The people managing this matter from Nordic Housing side was very rude and at some point it felt like my fault I was looking for a lawyer and taking the proper actions.

So, if I can give a proper advice is that you, as a tenant, stay away from doing business with Nordic Housing, because they are not reliable and very hard to communicate.

8 May 2024
Unprompted review
Nordic Housing logo

Reply from Nordic Housing

Dear Bruno

Thank you for your message.
We have also talked on the phone a while ago and we have also been in touch with your relocation company regarding the problem with the old Nordic Housing DK ApS.

Please note that Nordic Housing Denmark ApS (Company Registration no. (CVR) 44180596) effective from 1 September 2023 acquired the right to commercial use of its business name from Nordic Housing DK ApS (Company Registration no. (CVR) 35052690), with the primary purpose to start a new rental business under a new ownership but with a familiar business name.
Unfortunately, Nordic Housing DK ApS was declared bankrupt on 28 September 2023, which have led to misunderstandings and accusations towards Nordic Housing Denmark ApS, despite this event being completely beyond our influence. We are deeply sorry for this situation and the difficulties it seems to have caused certain customers of Nordic Housing DK ApS (now in bankruptcy). However, we can only refer to the bankruptcy estate if the matter is related to Nordic Housing DK ApS.

Please feel more than welcome to contact us directly at info@nordichousing.dk / +45 2579 7380 if you have any questions regarding the above, to avoid any misunderstandings.

Best regards
Nordic Housing

Rated 5 out of 5 stars

Exceptional Service and Swift Accommodation Solution!

Our search for a new apartment led us to Nordic Housing, and we couldn't be happier with the service provided, particularly by Camilla. From the moment we reached out, Camilla displayed an unparalleled level of professionalism and understanding of our urgent need for accommodation. Her swift response and cooperative attitude were instrumental in securing the apartment we desired and accommodating our early move-in requirements. We are deeply grateful to Camilla and the Nordic Housing team for their exceptional service.

Thank you.

19 March 2024
Unprompted review
Rated 1 out of 5 stars

This company just went bankrupt.

This company just went bankrupt.

12 October 2023
Unprompted review
Nordic Housing logo

Reply from Nordic Housing

Dear Maria

Thank you for your message.
Please note that Nordic Housing Denmark ApS (Company Registration no. (CVR) 44180596) effective from 1 September 2023 acquired the right to commercial use of its business name from Nordic Housing DK ApS (Company Registration no. (CVR) 35052690), with the primary purpose to start a new relocation business under a new ownership but with a familiar business name
Unfortunately, Nordic Housing DK ApS was declared bankrupt on 28 September 2023, which have led to misunderstandings and accusations towards Nordic Housing Denmark ApS, despite this event being completely beyond our influence. We are deeply sorry for this situation and the difficulties it seems to have caused certain customers of Nordic Housing DK ApS (now in bankruptcy). However, we can only refer to the bankruptcy estate if the matter is related to Nordic Housing DK ApS.

Please feel more than welcome to contact us directly at info@nordichousing.dk / +45 2579 7380 if you have any questions regarding the above, to avoid any misunderstandings.

Best regards
Nordic Housing

Rated 1 out of 5 stars

DONT USE THIS COMPANY

DONT USE THIS COMPANY

recently declared themselves bankrupt, took everyones administration fee into 2024, then told customers to find another administrator while operating still in a new name.

28 September 2023
Unprompted review
Nordic Housing logo

Reply from Nordic Housing

Dear Matthew

Thank you for your message. We are really sorry about the situation.
Please note that Nordic Housing Denmark ApS (Company Registration no. (CVR) 44180596) effective from 1 September 2023 acquired the right to commercial use of its business name from Nordic Housing DK ApS (Company Registration no. (CVR) 35052690), with the primary purpose to start a new rental business under a new ownership but with a familiar business name.
Unfortunately, Nordic Housing DK ApS was declared bankrupt on 28 September 2023, which have led to misunderstandings and accusations towards Nordic Housing Denmark ApS, despite this event being completely beyond our influence. We are deeply sorry for this situation and the difficulties it seems to have caused certain customers of Nordic Housing DK ApS (now in bankruptcy). However, we can only refer to the bankruptcy estate if the matter is related to Nordic Housing DK ApS.

If the matter on the contrary is related to Nordic Housing Denmark ApS’ new rental business, please feel more than welcome to contact us directly at info@nordichousing.dk / +45 2579 7380, and we can hopefully find a satisfactory solution.

Wish you all the best,
Nordic Housing

Rated 5 out of 5 stars

We are grateful to Nordic Housing for…

We are grateful to Nordic Housing for helping us find an apartment. It was extremely pleasant and easy to work with Camilla Dalskjær. She always answered our, perhaps strange, questions quite quickly. You can feel the highest level of professionalism.

11 September 2023
Unprompted review
Rated 5 out of 5 stars

High level of support with can do attitude

We have been in house search and communication with many agencies and real estate consultants for a long period of time in Copenhagen. I would like to share from my heart that it was very touching for me to feel the care, consideration and the level of support with high level of can do attitude given by Camilla. I would definitely recommend her and if I need any other real estate help in the near future, I would definitely contact her in the first place without hesitation.

24 August 2023
Unprompted review
Rated 1 out of 5 stars

A rather un-Nordic experience

We had a very bad experience. A very un-Nordic experience incl well documented evidence of material malpractice by their agents, poor communications, rudeness and zero willingness to remedy issues they caused. We certainly do not recommend Nordic housing!

3 July 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

Camilla Dalskjær was our agent, and she was absolutely the best agent that I have experienced so far. She is very prompt and professional. She found a tenant in a few weeks time. Great experience! I only recommend this company.

3 April 2023
Unprompted review

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