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Rated 5 out of 5 stars

From order to delivery was super quick so no complaints there. The toy itself was well received by my grandson on his birthday. Was really good quality and so easy to put together and not too expensiv... See more

Rated 5 out of 5 stars

How do you help a 6-yr old that’s struggling to deal with big emotions, especially those brought on by COVID-19 and lockdown? The answer is these Affirmation & Wellbeing cards. My daughter loves them... See more

Company replied

Rated 5 out of 5 stars

So pleased to find such beautiful products for my children. I could order everything, but I selected a few gorgeous wooden items to add to my daughter's room. They came in two separate packages but I... See more

Company replied

Rated 5 out of 5 stars

Really good service, such quick delivery, amazingly chosen unique and high quality pieces which I know won’t be given as gifts by anyone else. The beautiful bib I bought for my friend’s baby was so we... See more

Company details

  1. Childrens Toy Store

Written by the company

nordicstork.com is a family-run business, specialising in ethical wooden and natural toys for babies and children. Founded during lockdown when our third child became sick at 20 hours old, Nordicstork gave us something positive to focus on and we wanted to share the wonders of safe toys that support child development in the most beautiful of ways. Daniel, our lockdown soldier, is now growing healthily and happily and so is our business. We believe that all families should have access to open-ended toys - so we keep our prices competitive and strive to offer the utmost in value for money. When you support Nordicstork, you also support our family. Our eldest is Autistic and has ADHD. We want him to always have a job and we are working very hard to create a legacy for our 3 children. Less than 22% of Autistic adults are in employment - which is a shocking figure and we would like to actively offer employment opportunities to those who are most in need as our business grows. For now, we are still small but perfectly formed. And In return for your valued custom, we can offer you the highest quality products and our outstanding customer service. --


Contact info

4.9

Excellent

TrustScore 5 out of 5

151 reviews

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Rated 5 out of 5 stars

Delighted

Delighted the vendor called to confirm that my order had been despatched. It arrived carefully packaged, and a wonderful product. Very pleased.

15 December 2022
Unprompted review
Rated 5 out of 5 stars

A great independent business offering a personal and thoughtful service

I loved the variety of items on offer. There were so many beautiful things to choose from, non of which I could buy anywhere else.
The service was personal and incredibly attentive with the team checking in on my delivery which can’t have been easy considering the Royal Mail strike. A great independent business offering a service which you don’t often see these days. Thank you!

13 December 2022
Unprompted review
Rated 5 out of 5 stars

This company is outstanding / order from them now!

This company is outstanding! Leah took the time to message me to apologise for the delay in my order despite the strikes being completely out of her control! I told her not too worry but she insisted I let her know once received. The products were fantastic quality and I will 100% use this company again.

10 December 2022
Unprompted review
Rated 5 out of 5 stars

A beautiful selection of gifts and 1st…

A beautiful selection of gifts and 1st class customer service. Leah kept in touch throughout the delays with the postal strike to ensure my parcel was received. Highly recommend and will be using for future gifts for the little ones in future. Thank you Nordicstork!

10 December 2022
Unprompted review
Rated 5 out of 5 stars

Quality product and great customer service.

Very happy with the service. Great quality items

Customer contact was great, due to the current postal strikes delivery was a bit later than expected but Leah was in constant contact to ensure I received my order.

Would recommend 👌🏽

Jack

7 December 2022
Unprompted review
Rated 5 out of 5 stars

Wouldn’t change a thing

A good range of items on the website, very well priced and it was easy to place my order. Unfortunately it was in the middle of the Royal Mail strikes which was completely out of their control so there was a delay but Leah went above and beyond to keep me updated and make sure everything was okay. My items have arrived safe and sound, well packaged. I’d happily recommend this company and also place future orders with them.

6 December 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

My parcel arrived a little later than I anticipated but as I ordered it in plenty of time it was no problem.
I was impressed with the company who were more than helpful and the postal problems are not their fault!!

6 December 2022
Unprompted review
Rated 5 out of 5 stars

Amazing customer service!

Amazing customer service!! Gorgeous products! Such a friendly and helpful team. Despite the postal strikes going on Leah messaged me to keep me fully up to date. Would definitely use again! Ignore the bad review below, a wonderful small business! Shop small and local!

6 December 2022
Unprompted review
Rated 5 out of 5 stars

Wonderful, helpful small business

Ordered a child’s bake set from Nordicstork, very pleased with purchase, had a slight delay in delivery but this was totally caused by the Royal Mail strike, Leah at Nordicstork, could not have been more helpful, checking my parcel had been received. So happy to have found this delightful, small family business I will definitely be purchasing from them again

6 December 2022
Unprompted review
nordicstork logo

Reply from nordicstork

Dear Karen

Firstly, thank you so very much for your lovely review and also your custom.

The Royal Mail strikes have been very challenging for us but customers like you make me feel so much better!

Happy holidays to you and yours and I'm looking forward to serving you again soon

Warmest wishes
Leah
www.nordicstork.com

Rated 5 out of 5 stars

Nothing was too much trouble and…

Nothing was too much trouble and customer service excellent.
My parcel was delayed because of the postal strike, but there was genuine concern i had not received it. I will be using this company again. 5 stars*****

5 December 2022
nordicstork logo

Reply from nordicstork

Dear Chris

Ahh - thank you for leaving such a lovely review! It was an absolute pleasure trying to sort this out for you and you can be rest assured that we will always look after you and your custom when you come back.

Happy Holidays!

Leah
www.nordicstork.com

Rated 5 out of 5 stars

Lovely small family business with a fab…

Lovely small family business with a fab range of products! Leah reached out to check that I had received the items which was amazing and really appreciated.

Will be buying lots of presents from here for my daughter!

4 December 2022
nordicstork logo

Reply from nordicstork

Dear Mr Dolan

Thank you for taking the time out to leave such a lovely review of our shop and for being so patient and flexible with the Royal Mail strikes.

I'm so excited to hear that you'll be back!

Happy holidays to you and yours

Warm wishes
Leah
www.nordicstork.com

Rated 5 out of 5 stars

Lovely quality bricks

Lovely quality bricks, should be a good 'keeper' toy for my grandchild. Well packaged. Delivery was delayed (though not a fault of the company) by royal mail strikes. Might be an idea for Nordicstork to use a courier instead?

4 December 2022
nordicstork logo

Reply from nordicstork

Dear Chris

Thank you so much for leaving us such a lovely review ♥️

Yes, Royal Mail and their strikes have given us the biggest headache - we are not quite big enough to justify using a courier yet, but I certainly think this may be possible next year as a result of your lovely custom and that of our other customers

Thank you so much for your valued order and we all wish you and your family a wonderful Christmas and a Happy New Year.

Warm wishes
Leah
www.nordicstork.com

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