Be aware this company is charging unauthorized payments month for month. Its a scam. Dont subsribe and if done already cancel subscribtion and inform your bank to block any further payments. Will al... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Seemed simple but more often than not, these programs are for people that can make their own meals etc. I live 75% of the month out of town on an aircraft so I am interested to see if this will even... See more
Company replied
I’m interested in the 4week plan to see what results I see. I have recently moved from an 18 year place to renting two bedrooms until I get on my feet financially, and on top of that taking HRT to kee... See more
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Mostly v positive and encouraging but a bit too much pressure put on buying a more expensive plan.--the hard sell bits made me less confident in your integrity ..
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Company details
About Nordletics
Written by the company
Everything You Need to Reach Your Goal Weight With a Home Workout Plan
- 200+ Daily Workouts and Exercises
- Over 2000 Healthy Recipes
- Healthy challenges and Exercises to keep you consistent and motivated
- Guides on workouts, nutrition and healthy lifestyle
- Progress tracking and visualization
Contact info
United States
- hello@nordletics.com
- nordletics.com
3.5
Average
7k reviews
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Very poor customer service
Very poor customer service. I subscribed paid my first installment, but soon realised the app wasn’t for me so cancelled it on the app. They have just charged and taken £79.11 from my account. They say I didn’t cancel it, but I know I did, they just cone back saying I didn’t do it, my word against theirs but wouldn’t you think they would be kinder and just refund it. I’ve never used the app they must be able to see that too. Bad management and would discourage anyone from using them, disgusted by my treatment
3 July 2026
Unprompted review
Reply from Nordletics
Dear julie Gordon,
We understand your concern about everything you've noted. We always ensure our operating terms are clear from the start. To fully investigate your specific case, please reach out to help@nordletics.com with your account email and any order reference. We'll be happy to review it for you there.
Sincerely,
Nordletics Team
Reply from Nordletics
Dear Simon oliver,
It's wonderful to hear you're finding the Nordletics app so straightforward to use! We're thrilled you're having such a smooth experience as you work towards your goals. We're always at help@nordletics.com if you ever need anything.
Sincerely,
Nordletics Team
Signing up was easy
Signing up was easy. Special savings made it so I could enroll as being on a fixed low income I’m finally able to get into a program I’ve researched as proven. Now it’s up to me and I’m excited to get started
3 July 2026
Reply from Nordletics
Dear melanie.papp,
It's wonderful to hear how smoothly your signup experience was and that our special savings made it possible for you to join! We're thrilled you're excited to begin transforming your health with Nordletics. We're here to support you every step of the way, and remember we're always at help@nordletics.com if you ever need anything.
Sincerely,
Nordletics Team
When I did send the email to cancel…
When I did send the email to cancel the automatic renewal subscription, the first trial day because they mention it in the email to thankful the purchase, they replayed my email and canceled it straigth away.
Nora your customer assistance was so edficient. Thank you
3 July 2026
Reply from Nordletics
Dear Maria,
It's wonderful to hear about your positive experience with Nora and our support team! We're so glad we could assist you quickly. Keep up the fantastic progress with Nordletics, and remember we're always at help@nordletics.com if you need anything.
Sincerely,
Nordletics Team
Be very carfull about trial periods and…
Be very carfull about trial periods and renewal costs. A large ammount of money was taken from my account before my trial period ended. When you contact them, they respond to anything besides the question you have asked.
8th july - thank you for your response, tried to contact, but you only choose to answer what you want not what is asked. Happy to share email trails if you would like
3 July 2026
Unprompted review
Reply from Nordletics
Dear Mark Wiles,
We understand your concern regarding what you've noted. It's helpful to remember that all applicable terms were clearly outlined and agreed to. Please email us at help@nordletics.com with your account email and order number so we can carefully review your specific case.
Sincerely,
Nordletics Team
Reply from Nordletics
Dear Hazel Guest,
Thank you, we understand the impression you were left with. We'd like to kindly remind that all relevant terms were clearly outlined and agreed to from the start. If you'd like us to look into your specific case, please reach out to help@nordletics.com with your account email and order number.
Sincerely,
Nordletics Team
Nora responded to my request to cancel…
Nora responded to my request to cancel my subscription. It was very prompt and absolutely no hassle whatsoever. Thank you for your very efficient assistance Nora. Much appreciated
3 July 2026
Reply from Nordletics
Dear Serena Harte,
It's wonderful to hear about the smooth support experience you received. We're so pleased Nora could provide such prompt and helpful assistance. Remember, we're always at help@nordletics.com if you ever need anything.
Sincerely,
Nordletics Team
Response was quick
Response was quick, understood my situation and solved it without any fuss. Thank you.
3 July 2026
Reply from Nordletics
Dear Shirley,
It's wonderful to hear we could quickly understand and resolve your situation without any fuss! We're here to support you in feeling your best on your journey. If you ever need anything, we're always at help@nordletics.com.
Sincerely,
Nordletics Team
Despite cancelling my subscription
Despite cancelling my subscription, the company continued taking payments from my account. When I challenged this and provided evidence that I had cancelled, I was told I had only cancelled a "1-to-1 membership", a membership I have no recollection of ever signing up for.
I then asked them to provide evidence that I had agreed to this membership, along with the relevant terms and conditions. Rather than answering my questions, they simply offered me a full refund as a "one-off gesture" while still failing to provide any proof that I had joined or agreed to the membership in the first place.
The lack of transparency and refusal to provide the information I requested left me feeling that this membership had been applied in a misleading way. Based on my experience, I would avoid this company.
2 July 2026
Unprompted review
Reply from Nordletics
Dear Kerri,
We understand your concern regarding the impression you were left with. We'd like to gently remind that relevant terms were clearly outlined and agreed to from the start. So we can look into everything noted, please reach out to us at help@nordletics.com with your account email and order number.
Sincerely,
Nordletics Team
Info is to the point and testimonials…
Info is to the point and testimonials are encouraging. Thank you.
2 July 2026
Reply from Nordletics
Dear merlencupido,
What a joy to hear you find our guidance so clear and our success stories so inspiring! We're so glad Nordletics is empowering your wellness journey. Keep thriving, and we're always at help@nordletics.com if you ever need anything.
Sincerely,
Nordletics Team
I’m looking forward to starting this…
I’m looking forward to starting this program. The only thing I would change is after signing up the constant up sells ie. personal trainer, extra books, etc..
2 July 2026
Reply from Nordletics
Dear loraleenevermann,
Fantastic to hear you're excited to start your Nordletics journey! We note what you mentioned about additional offerings. We're dedicated to helping you achieve your goals from home. Don't hesitate to reach out to help@nordletics.com anytime.
Sincerely,
Nordletics Team
Reply from Nordletics
Dear Shona,
It's wonderful to hear you're feeling so positive and encouraged about starting your wellness journey with Nordletics. We're confident our personalized home plans will help you achieve your goals, and we're always at help@nordletics.com if you ever need anything.
Sincerely,
Nordletics Team
Nora was responsive and very friendly
Nora was responsive and very friendly. She helped me resolve my issue, no hassle. Thanks Nora!
1 July 2026
Reply from Nordletics
Dear kecahn,
What a delight to hear Nora offered such responsive and friendly support, ensuring your situation was resolved smoothly. We're so glad we could assist! We're always at help@nordletics.com if you ever need anything else on your journey to feel better.
Sincerely,
Nordletics Team
THEIFS & FRAUDSTERS!!!!!
Stay away from this app!!!!
I signed up for a one off payment for a 4 week plan, no mention of any other subscription anywhere & then 1 month later £79 came out of my account.
When I contacted the company they cancelled my subscription which I never subscribed to no matter what they say. They kindly told me they could not refund my money which is lovely for them if they get a good percentage of people to sign up for a one off payment & THEN ROB THEM BLIND!!!!!
YOU ARE LIARS & FRAUDSTERS & ITS FAR TOO EASY TO GET OUR BANK ACCOUNT DETAILS.
I can't believe how easily these companies can contact us sooo easily.
Do not use this company!!!!
Please do not reply & say you will look into my personal case as that's a lie too
1 July 2026
Unprompted review
Reply from Nordletics
Dear Angela Henderson,
Thank you. We understand your concern about the situation you've mentioned. We kindly remind that the relevant terms were clearly outlined and agreed to from the start. Please email your account details and order number to help@nordletics.com so our team can review your specific case.
Sincerely,
Nordletics Team
No no no !!!
No no no !!!
Horrible customer service !!
This place will go out of business but not soon enough !!
Don’t ever expect a refund for something you never used. They started I opened/used their service- NO I did not, I was in the hospital !!
1 June 2026
Unprompted review
Reply from Nordletics
Dear Consumer,
We understand your concern regarding the situation you've described. We'd like to kindly remind that the relevant terms were clearly outlined and agreed to. To help us look into everything noted, please email us at help@nordletics.com with your account email and any order number you have.
Sincerely,
Nordletics Team
I was charged s bit over a hundred…
I was charged s bit over a hundred dollars for something i never did. I felt i was getting the runaround till Nora Abot came along and solved my problem. Nordletics needs more people like her.
1 July 2026
Reply from Nordletics
Dear babslangdon,
We understand your concern regarding the situation you described, and we're truly glad Nora was able to assist you with the matter. We always ensure our processes and terms are clearly outlined. The team is available at help@nordletics.com if you'd like to discuss your experience further or need anything else. Please include your account email and order number.
Sincerely,
Nordletics Team
Unexpected charge
I got the app for one month and once I cancelled, after couple of weeks I saw I have been charged 92 euros which I have no idea what for. I contacted support and it turned out my subscription was not even cancelled?!?! No idea how that was possible but when you think everything is okay you don't taje screenshots. I think they have some bad practices trying to get money out of users - be careful!
1 July 2026
Unprompted review
Reply from Nordletics
Dear Hristiana Popova,
We acknowledge the impression you were left with and understand your concern. We'd like to kindly remind that the relevant terms were clearly outlined and agreed to. Please email us at help@nordletics.com with your account email and order number so we can look into everything for you.
Sincerely,
Nordletics Team
easy access
1 July 2026
Reply from Nordletics
Dear Liselotte Pozzi,
It's wonderful to hear how accessible you're finding Nordletics! We're thrilled our app makes it simple to start your weight loss journey right from home. Keep up the great progress, and we're always at help@nordletics.com if you ever need anything.
Sincerely,
Nordletics Team
Easy to use and has helpful tips
1 July 2026
Reply from Nordletics
Dear shareenaraj,
It's wonderful to hear you're finding the app so easy to navigate and that our guidance is helpful! We're excited for your continued progress towards feeling your best from home. We're always at help@nordletics.com if you ever need anything.
Sincerely,
Nordletics Team
This "product" is a bunch of tired…
This "product" is a bunch of tired workouts and questionable nutrition advice recycled from other programs. There is nothing original, innovative, or new in it. It's extremely expensive, and they will not refund you when you see how much you've overpaid. Save your money!
30 June 2026
Unprompted review
Reply from Nordletics
Dear Bill Pinti,
We understand your concern regarding everything noted. We'd like to kindly remind that the relevant terms were clearly outlined and agreed to from the start. Please email us at help@nordletics.com with your account email and order number so we can look into your specific case.
Sincerely,
Nordletics Team
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