Nord Labs Gaming Reviews 308

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the enhanced comfort and extended battery life provided by the products, finding them to be a significant improvement for longer gaming sessions and general use. Reviewers appreciate the ease of use and the overall positive impact these accessories have on their VR experience, making headsets more balanced and stable. However, some customers also noted issues with product quality and battery performance, with some units not lasting as advertised or failing prematurely. There are also concerns regarding delivery, including delayed shipments, incorrect addresses, and damaged packaging, which has led to dissatisfaction with the overall service. Additionally, a few people mentioned that some products, like prescription lenses, do not stay in place, and some battery packs can overheat.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with some praising its comfort, ease of use,... See more

Quality

People report ambiguous experiences with quality, with some finding the product comfortable and praising its... See more

User experience

Consumers find the user experience to be largely positive, with many praising the comfort and balance... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers reporting that items are... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The comfort strap is definitely better than the original (what looked like some sort of undergarment strap), has greater battery life - that is a must. Also, the prescription lenses are a great idea f... See more

Rated 4 out of 5 stars

I can say as a person who is always looking to benefit on gadgets that can be used more than just one thing like playing games. I really use this most as a production gear to work and I have used it a... See more

Rated 4 out of 5 stars

As advertised, the extra weight of having the battery pack does afford a more comfortable experience. The shipping time was not too bad, however better packaging is needed. The box it came in was crus... See more

Rated 3 out of 5 stars

first I was very satisfy with the unit, very comfortable, but after finding out that the battery did not last as advertise ( no more than 1 hrs and half). I was requested to submit picture with date a... See more

Company replied


Company details

  1. Computer & Accessories store

Written by the company

Since 2018, Nord Labs Gaming has been trusted & reliable as the go-to VR accessory brand.


Contact info

3.8

Great

TrustScore 4 out of 5

308 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 46% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I like the products I got from them,

I like the products I got from them,
Comfortable,
Modular,
Easy to use,
Provides a more lengthy vr session.

Glad I got the items.

Thanks.

P.s I don't remember the exact date on hand when I got them, so please ignore the date provided for the review.

20 October 2024
Unprompted review
Rated 4 out of 5 stars

Everything you need, has room for improvement

Everything you need for a power bank headstrap. It's a comfortable fit, easy adjustment and ergonomic. The only downsides are on medium brightness the power pack itself only lasts 2 hours and the strap can sometimes fall out of the slot you put it in. Other than that it's a pretty good product. 7/10

12 June 2024
Unprompted review
Rated 5 out of 5 stars

Nordquest does it right!!!

I absolutely LOVE my nordquest head strap system with the battery built in!!! I had another aftermarket head strap and was using a yoke style extra battery on my neck but saw the Nordquest setup and thought I would give it a try. It is SO comfortable and well balanced you don’t feel any extra weight. I love being able to play now for hours! Nordquest also sells a VR headset hard shell carring case that it all fits into perfectly. I am so happy with the products.

8 October 2024
Unprompted review
Rated 5 out of 5 stars

So far it has been great

So far it has been great, the comfort strap with battery has done exactly as it has promised- extended play time and it has also balanced the weight. AND the price was OK. Hopefully it lasts a couple of years

26 September 2024
Unprompted review
Rated 5 out of 5 stars

Can not complain about service

Package arrived exactly as they predicted,
No waiting around for to long, fast dispatch.
Headstrap battery is comfortable and very durable. Can’t complain. If I needed another I’d buy it from Nord

2 August 2024
Unprompted review
Rated 1 out of 5 stars

Horrible customer service And…

Horrible customer service And products. Charging stand didn’t last a month. Wouldn’t refund my money with postage because my disability prevented me from using the headset (didn’t know at time of purchase) so they wanted me to pay shipping which was much more than the refund I would’ve gotten so I had to bite the bullet. Didn’t even try returning the charging dock.

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Bravo

I had my doubts about purchasing prescription Lens and fitting them in my Quest 3 but the whole experience from Ordering, updates, delivery and fitting were a breeze.
Very pleased with my purchase and no longer have to wear my specs using the Quest 3

Thank you 🙏

19 September 2024
Unprompted review
Rated 5 out of 5 stars

Quest3 comfort Strap with battery works…

Quest3 comfort Strap with battery works very well. When initall i though i had an issue the company communication was really good and very fast responce. (BTW ended up there was no problem with the kit supplied).
I will buy from them going forward.

5 August 2024
Unprompted review
Rated 5 out of 5 stars

Ordered a nord quest 3 docking station

Ordered a nord quest 3 docking station. Great quality, great piece of equipment especially the rechargeable usb adaptions you add to the battery’s for the controller, great price, fast shipping. Looks nice also when it’s all on charge with the led lights

13 July 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look