NorfolkQualityPlants Reviews 

529
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 25 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the plants for their exceptional health, good size, and overall quality, often noting they exceed expectations and are superior to those found elsewhere. Reviewers frequently highlight the fast delivery and excellent packaging, ensuring plants arrive quickly, undamaged, and in perfect condition. Many express strong satisfaction with the straightforward ordering process, leading them to highly recommend the company and plan future purchases. People also appreciate the reliable courier services, noting them as very careful and superior to others. Customers are delighted with the specific plant varieties, often mentioning their beautiful appearance, healthy growth, and successful establishment in gardens. The thoughtful design of the packaging, with suitable boxes and easy-to-open features, further enhances the positive delivery experience.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the health and size of the plants,... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the health and condition of the plants... See more

Delivery service

People report positive experiences with delivery service, highlighting its speed and efficiency. Customers... See more

Order

Customers consistently note positive experiences with order, with many expressing satisfaction with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivery received 2 days after order placed. On time and undamaged. Clematis Jingle Bells........ looks very healthy, good size well packed and reasonably priced. Will definitely recommend Norfolk... See more

Rated 5 out of 5 stars

Well what can I say, this is the first time ordering from Norfolk Quality Plants. I ordered 2 plants each packed separately and good quality packaging. The plants are amazing very healthy and a good... See more

Rated 5 out of 5 stars

A great experience from Norfolk quality plants. I ordered a couple of passion flowers; the plants arrvied well packaged, they are a decent size and very healthy looking. Pleased that the website als... See more

Rated 5 out of 5 stars

Sent a 5* review earlier in the year. The plant flowered but was not the plant I ordered. Sent an email to the company and within a couple of days a replacement plant was sent at no cost to me and wit... See more


Company details

  1. Nursery

Written by the company

We are a small family run business that have been growing plants with care and attention for two generations. Our way may be a little different from the norm but we believe in slow grown plants that are nurtured from seedlings to mature 3 litres’ in order to ensure that our customers only receive a product that is going to be successful and make their gardens beautiful. Our small team are dedicated and knowledgeable, we care for the plants as if they were destined for our own gardens and the results are clear. You are unlikely to find a more cared for plant anywhere else! Unlike some of our competitors, we only use slow release fertiliser which gives the plants the best start in life, once received all of products have sufficient feed to last 12 months. After which regular top ups will ensure that your plant continues to grow and thrive. Sustainability is a key area for us and it is something that we are always looking to improve on. We are self-sufficient in water through using rain water catchment and our solar panels mean that we supply almost all of our electricity needs. Bio controls was another step we took a few years ago to limit the amount of chemicals that we use to grow our crops, now through the use of natural predators we are now in a position where only in extreme circumstances do we need to get out the chemical sprayer. We are currently testing peat free compost alternatives as this is an area that we would like to move away in the near future. At Norfolk Quality Plants, we believe in helping our customers to grow beautiful plants and create beautiful gardens. Whether, you have a couple of acres, a small garden or just a few containers to fill then get in touch and we will help you realise the garden of your dreams.


Contact info

4.9

Excellent

TrustScore 5 out of 5

529 reviews

5-star
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1-star

No recent history of asking for reviews

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4.9

All reviews

(529)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service!

Just received my order, I’m so impressed with the quality of my order and the quick delivery service, also, the price compared to other online companies and garden centres is significantly less. I would definitely recommend this company.

29 February 2024
Unprompted review
Rated 5 out of 5 stars

Plant quality and service as it should be

Ordered Leptospermum scoparium Martini Monday evening, it was despatched Wednesday, carrier kept me informed of delivery time and it arrived Thursday mid-day.
The plant was securely packaged, well rooted and established in a 3 litre pot and is in excellent condition.
The price is the best I could find among recognised growers and the plant size and quality is first class.

22 February 2024
Unprompted review
Rated 5 out of 5 stars

Wanted to thank the team at Norfolk…

Wanted to thank the team at Norfolk Quality Plants. I placed an order three days ago, the process was simple and straightforward and I received a prompt notification when my order was shipped with tracking information. My order arrived today and the quality of the plant and the packaging was first class, thank you

15 February 2024
Unprompted review
Rated 5 out of 5 stars

Great from start to finish very good…

Great from start to finish very good communication from this company excellent packaging fast dispatch and delivery extremely good quality acacia with a solid healthy root ball and very nice sized plant for the price. I am first time customer and I will continue to use and recommend this company to other people looking for plants 5 stars 🌟 thanks

22 November 2023
Unprompted review
Rated 5 out of 5 stars

Quality plant and service

Ordered an Abutilon online. This came in 3 days, very well packaged, with growing instructions. The plant quality was excellent, and definitely use this company again. Thank you Norflok Plants

10 October 2023
Unprompted review
Rated 5 out of 5 stars

Quality well grown plants

Twice in the last 2 weeks I have purchased Hydrangeas from this nursery the quality is second to none really well grown disease free specimin customer service is also excellent and the plants are well boxed and delivered would highly recommend this company it’s a true Nurseries !

10 October 2023
Unprompted review
Rated 5 out of 5 stars

What a fantastic company

What a fantastic company , i ordered three Lycesteria Golden Lantern .one for two of my sisters and one for myself .not only did they arrive within two days they were extremely well packed and were still fresh and the size was bigger than i expected , im am definitely going to be ordering more plants from Norfolk Quality Plants , Happy planting.

8 September 2023
Unprompted review
Rated 5 out of 5 stars

Lovely healthy, well shaped plants, brilliant service.

The plants I ordered were a good size, well shaped and healthy.
One arrived with the top few leaves snapped off, the carrier having squashed the box. When I alerted Norfolk Quality Plants they replaced the plant WITHIN 24 HOURS!!! No quibbles, no fuss, just another equally good plant (with all it's leaves!).
I will be buying from them again, particularly as they are such good value.

7 September 2023
Unprompted review
Rated 5 out of 5 stars

Perfection

The plants arrived in perfect condition, the best quality I have ever had. Packaged to perfection, no soil loss, no damage, I was amazed at the size and how beautifully healthy they were. Wow!

27 July 2023
Unprompted review
Rated 5 out of 5 stars

Plant perfection

The plants were the best quality, with the best packaging, the best instructions (even in a clear plastic sleeve to protect from muddy fingers) and the best advice. I really don’t think we have ever received such a good quality service from any other plants provider.

20 July 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic plant and fantastic service!

Fantastic plant and fantastic service. Ordered Cotinus grace. Great quality specimen. Well packaged. Very competitively priced and received day after ordering. What's not to like!! Well done. You deserve to have a successful business!

8 June 2023
Unprompted review
Rated 5 out of 5 stars

NorfolkQualityPlants

I am extremely happy with my plant, I received a large healthy plant that was well packaged, with instructions about caring for plant. The delivery was fast and I will buy from them again.

8 June 2023
Unprompted review
Rated 5 out of 5 stars

A Perfect Transaction

Prompt and extremely well packaged delivery. The plant arrived in pristine condition. Throughout the process I was kept regularly informed of the status and progress of my order. This was the first time I have used NorfolkQualityPlants, but will have no hesitation in making further purchases. A perfect transaction.

25 May 2023
Unprompted review

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