Norfolk Sheds Reviews 

332
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting their robust construction and excellent design. People frequently highlight the efficient delivery service, which is often described as quick and well-communicated. The staff and service receive widespread acclaim for being helpful, friendly, and providing outstanding support throughout the process. However, some customers also noted occasional issues with product quality, such as warped components, visible gaps, or parts not fitting correctly. A few other people also felt that some deliveries lacked proper communication regarding timing or had missing smaller components upon arrival.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the overall quality,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the fast and on-time... See more

Quality

Consumers find quality to be ambiguous, with many reviewers praising the good quality of sheds and... See more

Service

Customers had positive experiences with service, with many reviewers expressing satisfaction with the entire... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their politeness, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Communication after purchase and before delivery was first class. The guys who delivered our shed were friendly, funny and extremely helpful. They phoned almost an hour before arrival and arrived with... See more

Rated 5 out of 5 stars

Really quick delivery, delivery man was really pleasant and helpful. Summer house was delivered in 2 weeks. Looks really well made and very substantial. Hoping all is there for it but cannot comment o... See more

Rated 5 out of 5 stars

Fantastic service, ordering was easy and got an emsil to say order recieved. Then a phone call to arrange delivery (which happened they could do next day). Assembling was straight forward and we love... See more

Rated 5 out of 5 stars

Very impressed with the service received from Norfolk Sheds. Kept informed regarding delivery, answered emails promptly. Quality if shed good, went together well. Replacement glass that was missi... See more


Company details

  1. #53 of 68 best companies in Garden building supplier

Written by the company

Norfolk Sheds supply garden sheds, log cabins, summer houses, storage sheds & playhouses online. We offer quality products at low prices and free friendly advice from our UK-based team.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

332 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(332)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great value and design with fab service

We looked around for a suitable summerhouse for our garden on line and at garden centres before we chose the one from Norfolk sheds. We liked the look of it and was definitely the best value for money compared to other companies with similar products. When it came it looked absolutely like the pics on the website and the guys who delivered were both professional and efficient, erecting it in a short space of time to a high standard. I love it - it looks perfect in our garden and I would highly recommend the company.

14 March 2025
Rated 5 out of 5 stars

Professional and extremely helpful

Professional and extremely helpful. Sadly I made a mistake measuring the base but the fitters came and managed to make it work so they could put everything together for me. I was more than grateful. Thank you everyone!!

16 January 2025
Rated 5 out of 5 stars

Easy to do business with

Easy to do business with, good communication of delivery and timescales, and delivered by a friendly well mannered guy. To top it off, the quality of the shed is very good and good instructions to erect.
Definitely will guy from Norfolk sheds again!

6 October 2024
Norfolk Sheds logo

Reply from Norfolk Sheds

Dear Mr Coote,

Thank your for your very kind and positive review. We are really glad that you were satisfied with our product and with our services. It was a pleasure doing business with you.

Kind Regards
Norfolk Sheds Ltd.

Rated 5 out of 5 stars

Good Value

I was very pleased with the service I received and everything ran very smoothly and efficiently. Delivery was very quick and the installation was done very well. I am very pleased with the quality of the shed and the price was very reasonable.

10 October 2024
Norfolk Sheds logo

Reply from Norfolk Sheds

Dear Ms Bailey,

Thank your for your very kind and positive review. We are really glad that you were satisfied with our product and with our services. It was a pleasure doing business with you.

Kind Regards
Norfolk Sheds Ltd.

Rated 5 out of 5 stars

Sturdy Shed

Very good delivery kept us inform at every step. Very stong sturdy shed. Not erected yet though, but delivery driver went through every item that was delivered.

20 September 2024
Norfolk Sheds logo

Reply from Norfolk Sheds

Dear Ms Handley,

Thank your for your very kind and positive review. We are really glad that you were satisfied with the quality of the shed. We hope you find the installation process straight forward and stress free. If you need any advise or assistance, please get in touch

Kind Regards
Norfolk Sheds Ltd.

Rated 5 out of 5 stars

Great shed

Excellent product and speedy delivery

7 July 2024
Norfolk Sheds logo

Reply from Norfolk Sheds

Dear Ms Holms,

Thank you for taking the time to leave us a very nice review. We really appreciate it and we're glad that you are happy with the product and our services. It was a pleasure doing business with you.

Kind Regards
Norfolk Sheds Ltd.

Rated 5 out of 5 stars

Super service and very good summerhouse…

Super service and very good summerhouse . Very highly recommended. Many thanks.

8 August 2024
Norfolk Sheds logo

Reply from Norfolk Sheds

Dear Mr Rowe,

Thank your for your very kind and positive review. We are really glad that you were satisfied with our product. It was a pleasure doing business with you.

Kind Regards
Norfolk Sheds Ltd.

Rated 4 out of 5 stars

shed

shed was missing a small part that was easily replaceable and the company offered to replace it, shed also came with some minor defects such as small holes or some bowed wood, but for the value of the shed I think its really good and does the job I wanted and with two people was fairly easy to put up, overall is still a good shed.

3 August 2024

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