Norfolk Spirit Co. Reviews 

472
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight how easy the website is to use, making the entire ordering process completely hassle-free. Buyers also appreciate the exceptionally prompt shipping, noting that packages arrive quickly and in pristine condition. When it comes to the products themselves, people are consistently amazed by the rich flavors and smooth finish of the rum. Reviewers often describe these unique beverages as a delightful treat for the evening or a fantastic present for loved ones. Many individuals express their intention to repurchase, proving that this local business truly delivers on taste and customer satisfaction.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the exceptionally smooth and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting that orders arrive very quickly... See more

Quality

People report positive experiences with quality, highlighting exceptional, smooth, and delicious flavors that... See more

Order

Consumers express great satisfaction with the ordering experience, consistently highlighting the website and... See more

Service

Customers had positive experiences with service, frequently highlighting speedy delivery and an efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

REALLY tasty navy-strength rum, shipped in pouches that happen to lend themselves extremely well to refilling my hip flask. I would have never spent this kind of money on a bottle of rum if I hadn't h... See more

Rated 5 out of 5 stars

Simply a great company to order from . Always deliver quickly and the item arrives very well packaged . Attention to details in codes callin go me when I put the wrong post code on the form !... See more

Rated 5 out of 5 stars

I ordered two refill pouches of dark spice rum and a bottle of the cucumber liqueur- they arrived very promptly and beautifully packed. These are the favourites for my wife and me - so there were no... See more

Rated 5 out of 5 stars

Bought item as Christmas gift. Very fast and efficient delivery and when I had a tiny query - one prompt call resolved easily. Love to shop locally and with relatively small businesses. highly reco... See more


Company details

  1. Alcohol Manufacturer

Written by the company

In 2020 we set out to create one of England’s finest native rums, infused with the spirit of Norfolk. It needed to be accessible, smooth and sippable, enough to stir new passions. Norfolk Rum is entirely produced in England, triple-distilled in copper alembics, using only the finest botanicals and pure molasses.


Contact info

4.9

Excellent

TrustScore 5 out of 5

472 reviews

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4.9

All reviews

(472)

62 reviews in the last 12 months

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Rated 5 out of 5 stars

Best the spiced rum ever

Best the spiced rum ever, definitely a favourite with us.

23 October 2024
Norfolk Spirit Co. logo

Reply from Norfolk Spirit Co.

Many thanks for your continued custom and writing positive comments about our distribution partners...like us they are a family business who are building a very good reputation...take care

Rated 5 out of 5 stars

Fabulous rum 🥃

Fast delivery, packaged very well and the rum is to die for! The cherry and chocolate is my favourite, served just with ice ❤️

18 September 2024
Norfolk Spirit Co. logo

Reply from Norfolk Spirit Co.

Sophie thank you so much for your positive feedback...my mother enjoys the Cherry and Chocolate with a sparkling wine, which is something you migjt like to try...take care

Rated 5 out of 5 stars

Great products, great service!

We absolutely love your rum and the coconut liqueur.
Love the idea of refills for the bottles.
Quick delivery is great when we haven’t been able to stock up at the various fairs we’ve seen you at.

20 October 2024
Norfolk Spirit Co. logo

Reply from Norfolk Spirit Co.

Thanks Caroline for your positive review...the pouches have proved to be really successful and whilst they are a pain to hand fill we will be introducing them in 2025 to our entire range...take care


Rated 5 out of 5 stars

Tried Norfolk Rum at a Burnham Market…

Tried Norfolk Rum at a Burnham Market local craft fair today and sampled the spiced honey and vanilla rum. I’m not a huge rum fan but LOVED it! Ended up buying a gift box containing 2 liqueurs and the spiced rum. We’ve just sat around the kitchen table having a tasting session and all are exceptional! Can’t wait to buy more!

26 October 2024
Unprompted review
Norfolk Spirit Co. logo

Reply from Norfolk Spirit Co.

Hiya Jess i am glad to learn that Harry looked after you so well during your visit to our stand at Burnham...you might be interested to learn that not one of our small team were into rum initially but as we began to develop a top of the range base rum, which was so smooth, we began to understand just how good quality rums and rum liqueurs could be...something you are now discovering...for the record we have 3 more shows at Creake Abbey planned before Christmas so hopefully we will see you again...take care

Rated 5 out of 5 stars

Was at my door within 2 days of…

Was at my door within 2 days of purchase and tastes absolutely amazing. Will definitely be getting some for Christmas

17 October 2024
Norfolk Spirit Co. logo

Reply from Norfolk Spirit Co.

Thank you so much for posting your review Maisie...i hope to continue to enjoy your Norfolk Rum experence...take care

Rated 5 out of 5 stars

Great Service and Product especially…

Great Service and Product especially the refill packages! Helping to save the planet and having a good tipple

17 October 2024
Norfolk Spirit Co. logo

Reply from Norfolk Spirit Co.

Brendan glad you like our refill pouches...pain to fill but easy to package and of course as they are made from sugar crane enviromentally friendly...so a win win really...take care

Rated 4 out of 5 stars

Ordered a bottle of dark rum a couple…

Ordered a bottle of dark rum a couple of hours before your offer was announced.
Rum is great as always as was the delivery, just a little miffed.

16 October 2024
Norfolk Spirit Co. logo

Reply from Norfolk Spirit Co.

Hiya Mike, I hate to think that we have a miffed customer out there but to be honest I not sure how else we should run discount promotions....with the margins on our bottles being continually squeezed, and October being a quiet month for our industry, 'spur of the moment' offers are simply a way for us to generate cashflow and as a loss leading initiative, it is something we couldn't afford to promote in advance...other than stop running such innitiatives I'm not sure what other options we have....take care

Rated 5 out of 5 stars

Love your weekend was right

tried it after seeing it on Alan Titchmarsh show and it lived up to expectation. really very tasty

21 September 2024
Norfolk Spirit Co. logo

Reply from Norfolk Spirit Co.

After the first showing in 2022 we learned that Alan was so taken with our rum that he took the bottle home...we also sent him a complimentary one just as a BIG thank you...enjoy

Rated 5 out of 5 stars

Great service

My order was delivered on time and with great care, great service.

10 September 2024
Norfolk Spirit Co. logo

Reply from Norfolk Spirit Co.

Thanks for sharing your ecperiences Susan

Rated 5 out of 5 stars

Delivery was swift

Delivery was swift. The dark spice is amazing. I will use Norfolk Rum for all future rum purchases.

21 September 2024
Norfolk Spirit Co. logo

Reply from Norfolk Spirit Co.

Thanks Chris and welcome aboard...if you are interested in a fun Chrristmas cocktails check out our Rum Olde Noo, the recipe of which we will be posting next week...its absolutely delcious and has been very well received by visitors to our stand at various events we have attended recently...cheers

Rated 5 out of 5 stars

What an amazing company

What an amazing company!
Visited the stand at Henham Steam Rally. Was kindly gifted the coconut rum by my uncle but unsure what to put it with I visited the stand for advice. What a friendly welcome we got, the gentleman suggested pineapple juice which he then gave us to try… just wow! We didn’t have any pineapple juice so he kindly gave us a carton to take away for free! We then went on to try the dark spiced rum… with a twist! Made into an eggnog recipe… it was so delicious! We had to buy a bottle too… perfect for Christmas!
Such a friendly couple who were happy to chat.
We quickly made our way back to our caravans where we shared our rums with friends and family, everyone loved them!
Thank you so much, we will be ordering more very soon…
Julia

22 September 2024
Unprompted review
Norfolk Spirit Co. logo

Reply from Norfolk Spirit Co.

Wow Julia I will certainly be passing your wonderful comments onto my Dad and Teresa...i am delighted that you enjoyed my mum's Eggless Nog recipe, which we will be posting online over the next few days...she originally tried it with egg but a number of people didnt like the idea of drinking raw egg; neither did we, so out came the egg and the amended result has proved to be extremely successful. with one female recipient declaring that it was "Bailey's with balls"...certainly wasnt going to argue with that...take care

Rated 5 out of 5 stars

Quick and easy transaction

Quick and easy transaction, with quick delivery as it was a gift…
Better still it tastes fab

8 September 2024
Norfolk Spirit Co. logo

Reply from Norfolk Spirit Co.

Thanks Eira...your comments were greatly appreciated

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