Norlo Coffee Reviews 148

TrustScore 4 out of 5

3.9

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Rated 3 out of 5 stars

Norlo Coffee has some nice packaging, and the coffee arrived on time, but overall, it's just okay. The blends are smooth and not bitter, but they lack standout flavors or character, especially with no... See more

Company replied

Rated 4 out of 5 stars

I wouldn't normally buy coffee beans that do not denote their origin. I wanted to try Norlo as much as anything because I love their packaging. I bought Caffeinated and Lightly caffeinated. Both ar... See more

Company replied

Rated 5 out of 5 stars

My Organic ground coffee arrived , beautifully packaged. The texture was perfect and the smell when I first opened the packet was sublime. I brewed manually using a V60 drip. A V60 filter , a crisp... See more

Company replied

Rated 4 out of 5 stars

I bought the lightly caffeinated beans. They were OK, a bit bland I guess but I didn't expect much more with no origin listed etc. They're fine if you want something above the usual over-dark roast an... See more

Company replied

Company details

  1. Coffee store
  2. Coffee Roasters
  3. Corporate gift supplier
  4. Organic shop

Written by the company

We're obsessive about how coffee can benefit our health & wellbeing for the better and we go to great lengths to make sure the quality of our coffee does our packaging justice! Norlo is the official coffee partner of the brave, the bold & those that dare to be different. Determined to discover the world's best coffees, back in 2016, we visited & sampled some of Oslo's most iconic coffee houses and were blown away by how smooth and bright their coffee was. Unable to find anything quite so unique in the UK, we set out to create something extraordinary... Taking the absolute best that Norwegian coffee has to offer and putting our own passion & expertise into practise, we've been ethically sourcing the World's best organic coffees and perfecting the Norlo blend. Since launch, we've been blown away by the incredible recognition received, winning numerous awards for both our coffee & branding.


Contact info

3.9

Great

TrustScore 4 out of 5

148 reviews

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Rated 3 out of 5 stars

Norlo Coffee has some nice packaging

Norlo Coffee has some nice packaging, and the coffee arrived on time, but overall, it's just okay. The blends are smooth and not bitter, but they lack standout flavors or character, especially with no origin details provided. Some coffee feels bland, and the quantity in the packaging can feel disappointing. It's fine if you're not too picky, but there are better options in the same price range elsewhere. 3/5.

8 January 2025
Unprompted review
Norlo Coffee logo

Reply from Norlo Coffee

Hello Srihari - Thanks very much for taking the time to share your experience. May I kindly ask where you purchased our coffee from exactly? Thanks, Steph @ Norlo

Rated 1 out of 5 stars

Half empty coffee beware

Brought this coffee, great packaging and then opening it exciting to try it only to see it half full of coffee!! Very disappointing feel scammed tbh

13 January 2024
Unprompted review
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Reply from Norlo Coffee

Hi Hamish - It’s a real shame to read your review. Let’s be fair though shall we... the tin clearly states 227g and that is what is inside, irrespective of whether the tin packaging is viewed to be too large for the contents inside.

No scam here.

All the very best Hamish,

Steph @ Norlo

Rated 1 out of 5 stars

Scam

Scam, paid for coffee and never received it. I contacted Norlo 3 times regarding the order providing them with the order details and they never bothered replying or sending the coffee.

1 February 2023
Unprompted review
Rated 3 out of 5 stars

I bought this as a gift

I bought this as a gift and even though the tins that were in the box came slightly dented the content was very much enjoyed.
They loved the design and artwork of the tins. Although I don’t think you need the tins every purchase (other pod suppliers send them in cardboard boxes)

31 October 2022
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Reply from Norlo Coffee

Hi Tina - I'm sorry to hear that your tins arrived slightly dented and we'd have been happy to try make this right for you! Thanks Have an amazing Christmas!

Rated 5 out of 5 stars

Really impressed

Really impressed. Arrived very quickly and really well packaged. Feels very premium and perfect as a Christmas gift to a coffee lover.

18 November 2022
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Reply from Norlo Coffee

Hi Erica - We're so pleased that you like your coffee & delighted that your coffee arrived so promptly despite the courier disruptions at the moment... 😊

Rated 5 out of 5 stars

Bought the coffee as a gift

I bought the coffee as a gift (for an avid coffee drinker) and she absolutely loved it.
Also, there was a bit of panic around the delivery (Royal mail said they delivered the parcel before actually delivering it). So I contacted the customer service and got a very quick response - so really appreciate the help!

31 October 2022
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Reply from Norlo Coffee

Hi Aditi - Thank you so much for taking the time to review your experience with us! So pleased we were able to help and even more pleased that they're enjoying their coffee!

Rated 5 out of 5 stars

Great Experience

Quick delivery, well packaged and great product! Great communication from senders from dispatch to delivery. I'll be ordering more in the future!

7 October 2022
Norlo Coffee logo

Reply from Norlo Coffee

Hi Bryony - Thanks so much for taking the time to review your recent experience with us and so pleased to hear you'll be ordered from us again! 😊

Rated 5 out of 5 stars

Excellent Coffee

This is good coffee! After a couple years in the UK, I finally found the coffee I like. I’ll stick with Norlo. Nicely smooth, but not overly so. I’m now awaiting my 2nd order to arrive.

19 September 2022
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Reply from Norlo Coffee

Hi John - Thanks very much for reviewing your experience with us!

Rated 4 out of 5 stars

Great tasting coffee and efficient company

Easy to order coffee from Norlo and delivery was fast and efficient. The coffee came in a lovely tin container. It was a gift for my husband and he tried it this morning and very much enjoyed his cup of coffee. I don't drink coffee myself but it smelled amazing and hubby said it tasted great!

24 September 2022
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Reply from Norlo Coffee

Hi Kimberley - Thanks for taking the time to review your Norlo coffee! So pleased that your enjoying it! We'll work hard for that final star ; )

Rated 5 out of 5 stars

Prompt Service

Excellent service

5 September 2022
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Reply from Norlo Coffee

Thanks very much for reviewing your experience with us! 🙏

Rated 5 out of 5 stars

Coffee…

This ground coffee has got a lovely taste and it did not take long to be delivered.

27 August 2022
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Reply from Norlo Coffee

Hi Kathryn - Thanks so much for reviewing you recent experience with us and great news that despite the RM strikes your coffee still arrived on time! 😊

Rated 5 out of 5 stars

Exciting beyond words!

I usually drink strong bold coffees - and still do - but since my friend bought me Norlo Organic ground caffeinated to try for my birthday, I’ve not been able to stop drinking it since! It’s delectable clean and vibrant notes burst with an indecipherable depth that belie the true meaning behind lightly roasted and reveal the surprises that lay in wait for wanting to be different.

2 September 2022
Norlo Coffee logo

Reply from Norlo Coffee

Hi Matthew - Thanks so much for taking the time to leave us such an awesome review and we're so pleased that you're enjoying your Norlo!! 🙏

Rated 5 out of 5 stars

Amazing coffee!

Excellent coffee & service! The tins are brilliant & both the pods and the ground coffee are perfect! Would highly recommend. Particularly the lightly caffeinated. Delivery was also quick & well packaged.

22 August 2022
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Reply from Norlo Coffee

Hi JG - Thanks so much for taking the time to review your recent experience with us and so please you're loving our Lightly Caf!! 🙏

Rated 5 out of 5 stars

Excellent coffee + great customer service

Great customer service (thanks, Steph) and excellent coffee - delivered to the US in under a week.

29 August 2022
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Reply from Norlo Coffee

Hi Andrew! So please it arrived so promptly and thanks for taking the time to review your experience with us! 😊

Rated 5 out of 5 stars

Fantastic Coffee

Fantastic coffee, with customer service to match

17 August 2022
Norlo Coffee logo

Reply from Norlo Coffee

Hi Duncan - Thanks so much for reviewing your experience with us and really pleased you're enjoying your coffee 😊

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