Normest Reviews 348

A complete disgrace as a company. It started by sending me to a Canadian website & showed a price I assumed was Canadian, when I ordered the wallet it changed to amount to account for exchange. I went to cancel the order & they would not accept a cancellation & said I would need to return for a full refund. It showed up but there is no way to actually get a refund or return the product through the websites. I have sent multiple emails & still have not heard from them.

After receiving the wallet I chose to return it because of its poor quality. I found it difficult to contact them using their website. Eventually discovered an email address, but they have yet to respond several weeks later! They have no after sale service. Like none at all.

poor customer service. promise returns within 45 days, there is NO WAY to reach them other than send email. I have done that multiple times and no response.

This product is of a

Wish I had dug deeper into this company. The reviews on their website are obviously false. I ordered a Premium Leather Air Tag wallet. The design suites me and is what I was looking for, but quality is dollar store product. Within a few days my credit card had punctured the leather and all for corners were frayed. They say send photos but there is no capability to upload photos on their site and there is no record of repeated queries to CS.

Carbon fibre key holder arrived early and to be was under £20 and feels very cheap and design has a fault that when you tighten the screw you have to tighten it all the way to stop it from from coming undone - but this makes it almost impossible to get the key out - I tightened the screw enough to be able to get the key out but after an afternoon in a bag the screw had worked itself loose and the keys fell out- not a good key holder

I was also scary after read these reviews, but cardholder is quite fine. Good material, slot for airtag is solid! Everything is working. I am really satisfied. I can't judge whether the price is adequate for the quality, but so far it looks functional!😉

the product didn't lived to my expectations
I wrote 3 requests for return but no reply/reactions.

They say they are busy - but I've waiting by now 2 month to get info how to return

Normal use for 2 months, then it broke. Send 3 emails to customer service NO reply.
Conclusion,bad quality and bad customer service.

Leather ripped on ID Window after 2 weeks. Really poor quality. They claim hassle free returns BUT I think they mean hassle free for Normest as they never respond. I have sent 4 emails over the last 2 weeks and no one responds.

Further to my previous review about my experience with this appalling joke of a 'company', i'm wondering how they are still able to blatantly advertise their scam company on Google and Faceache etc?! I contacted Google and reported Normest but they have obviously not taken any action as they are still advertising. I just think that it's absolutely disgusting that these scamming scumbags are able to do what they do and not face any consequences and are allowed to continue scamming people out of their hard earned money.

This place is a joke won’t call me back no wallet . To late to stop payment. Total FN scam. Don’t not use for any reason!!!!!!!!!!!!!!

Wallet never turned and they refuse to refund, they will only send another wallet out. I don’t need it now as they took so long I had to buy from somewhere else. Terrible scam company

I ordered 2 items and my postal-office (bpost-Belgium) has made an error and the goods were send back. After asking a refund, normest never send me back any mail and money.

Disgusting! Poor quality and not worth £1 - can’t get a reply even though I’ve tried to generate a return 4 times! Scammers! How can they carry on sending me adverts via email but not respond to my emails 🤷‍♂️😳

Terrible. Company does not seem to accept returns despite saying they do and no one answers customer service emails.

Shame you can’t give a zero star! Wallet looked cheap. Tried to initiate a return -no-one ever got back to me.

DO NOT USE THEM!

Rip-off. Wallet was tiny, cheaply made and did not at all look like a quality product.Way over-priced.

I would give zero stars if I could. The product is cheaply made and the quick return policy they advertise does not exist. My emails to customer service have been ignored and this website/company needs shut down. I tried to leave a review on their site and it was deleted/screened out. SCAMMERS.

Bought the 3 leather items (wallet, keychain and key holder) - all plastic. Absolutely no response from customer services, so had to do a chargeback to edit card. Stay well away