Customer service was great at resolving an incorrect item being sent and replaced it free of charge. Lovely products and decent quality, only a star less as the jewellery arrives in a nice custom bag... See more
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I ordered a bracelet for my partner
I was not happy with my item and was very difficult to return so I contacted them and they did give me a voucher for the cost of the item and was able to order a second item. Hopefully 2nd item will be better.
What is the beautiful blue gemstone in my pendant?
My husband bought me a beautiful silver raven pendant which has a blue gemstone in it .Please can Norsegarde tell me what gemstone it actually is as I'm interested in gemology and would love to know ? Thsnkyou

Reply from Norsegarde
Straight from China
Ordered items come straight from China. (I saw the sender's adress on the envelope.)
Durable, look great, good customer service - no complaints!
I've made a couple of purchases from Norsegarde as gifts for my boyfriend, which he wears daily, and they still look great a year later. The items here are high quality, well-priced, and look exactly as pictured. I had to exchange the ring size in one of my orders, and it was sorted easily with no fuss. No complaints at all, am making another order now!
They take forever to ship out
They take forever to ship out, never before you have to email them first asking where the shipment is. Most of the time they do not respond to the email either. The pieces themselves are only good 50% of the time, otherwise you’re paying $160+ for something that looks $20 and breaks in a week of wearing it.

Reply from Norsegarde
Excellent
Excellent, flawless Customer service, so kind and helpful - nothing was too much trouble. I messed up and asked for the wrong ring size, so returned wrong one, which never arrived in the post but Norsegarde still made another one and sent it out, no problem. I would highly recommend! The ring is stunning and I am so happy with the care I received throughout.
Good experience, no issues
I bought a bracelet for my boyfriend from Norsegarde. After seeing some of the reviews, I got a bit worried. But everything arrived on time and customer service was very responsive. The packing was also nice and secure. My boyfriend loved his gift. Will definitely repurchase from them again!
SCAM SCAM do not buy
If I could give Zero I would. Do not buy anything from this so called company. The verifications are false! Take it from me they are. My husband ordered a bracelet, it arrived via a place in UK. But it originated from China! It arrived in UK and in staffs was put in a nors bag but the china packaging was still there. My husband paid this vile company £41 for this bracelet. But it is available for £2.75 on a well known Chinese app.
I have reported this so called Canadian company to the UK authorities. Let's see!
Do not buy from here!!!

Reply from Norsegarde
EXCELLENT ON ALL COUNTS!
First time purchaser. Very happy with items of jewellery. Arrived quicker than advertised. DILLON was excellent in answering all of my email queries prior to purchase expeditiously. Recommended and will be using again.
Love this company
Love this company, excellent communication beautiful products great customer service, true sizing.
Presentation for jewellery at this cost…
Presentation for jewellery at this cost is pathetic certainly makes me question the indegrity of the jewellery itself (packaged like it’s from a cheap market stall, no company name or markings of any kind , is it actually hand made/925 silver ?

Reply from Norsegarde
A very pleasant shopping experience!
Always guaranteed a very pleasant shopping experience! Their merchandise is top of the shot! 😉👌 Both me and my son's father bought gifts for him and they are complete satisfaction guaranteed!" He is a very happy young man and it is always good seeing his face light up when he receives them. Thank you for your wonderful service guys! We will most definitely keep ordering here in Nottingham England!" 😉👏
Somewhat underwhelmed
Somewhat underwhelmed
I ordered 2 bracelets for my husband's birthday in February. I ordered early as delivery could be up to 30 days so wanted to get in quick following Christmas. I have measured my husbands wrist and so hope that the size fits. My main disappointment is that they have turned up in a very flimsy, half battered cardboard box and not the stunning gift box shown. This is extremely misleading in it's portrayal and there was not even the opportunity to select this type of gift box at point of sale. I was also hoping that the story behind the jewelry would have been included also. Missing a huge trick here Norsegarde. The bracelets themselves are interesting and not run of the mill high street design which is why I went for them so as mentioned, fingers crossed it fits
Really happy with the quality of the…
Really happy with the quality of the items I bought. One of my tracking numbers wasn't working and the customer service was very helpful and efficient.
Alex is trutful that's for sure
Alex is trutful that's for sure
the customer service is fast
the least i can say it's a reliable site
and i was wrong before got my refund and every thing
Warranty
Sorry to give one star, but the six months warranty policy on expensive jewelery isn't good service.
The silver bracelet just fell apart and they claim there's nothing for them to do.
Considering it's quite an expensive piece and it's already broken within two years.
Other than that, the shipping was quick and all...
I ordered the 'MODERN LOOK RUNED BAND
I ordered the 'MODERN LOOK RUNED BAND - STAINLESS STEEL' for my son as a gift and I liked it so much I ordered one for myself too. Quick delivery and good quality product.
Exactly as expected!
Bought a couple pieces from here, the Vegvisir rune ring and Fenrir arm ring, both outstanding quality and brilliant delivery! Can't fault the prices too!
Highly recommend norsegarde
Highly recommend norsegarde, I’m really pleased with my silver Thor’s hammer, which came in a little wooden box with vikings written on the top. Arrived in good time and can be tracked all the way.
Norsegarde is a brilliant company…
Norsegarde is a brilliant company excellent communication with Alex and all of my viking silver was perfect really well made and turned up in a wooden viking boxes the prices was very good to as I got them in there sale over Christmas the delivery was about 15/20 days for 7 items to arrive to England I would definitely recommend 5 stars.
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