Northandsouthwines Reviews 

212
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Outstanding value, service and speed of delivery. I ordered 6 bottles of Pol Roger for our wedding as Laithwaites were out of stock (which is just over a week away). The bottles arrived only a day and... See more

Rated 5 out of 5 stars

North and South wines are my new go to for ordering wine. Marco and his colleagues are knowledgeable, help and friendly. I first discovered them after having a lovely Talo Primitivo di Manduria at an... See more

Rated 5 out of 5 stars

2 x Lauren Perrier ice buckets bought at 30% less than the cheapest price anywhere else in the UK! What's not to like! Marco phoned me up to answer an online query, which was a nice touch. Subsequ... See more

Rated 5 out of 5 stars

Came across this company late last year, I use it as a mail order, as we don't have anything near this facility here in Cymru/Wales. The range is outstanding, so is the advice from Anna & Marco, fir... See more

4.5

Excellent

TrustScore 4.5 out of 5

212 reviews

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4.5

All reviews

(212)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding customer service

I rang up the customer service number as I was about to place the order for a delivery I needed to receive promptly (within 48 hours) and I was put off by the writing on their website about the expected delivery timing of the cheaper delivery.
The guy on the phone was terrific, he prepared and dispatched my order in the following hour and i received the package super promptly and well ahead of my deadline.
When I chose to return one of the items I had ordered, again, they couldn't have been more helpful and polite.
To me they are the new standard of how retailing should be done in 2021, big thumbs up from me!

6 August 2021
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service

I have used North & South Wines a lot over the past two years (always amazing deals).

Their customer service is exceptional! I had a problem with one of my deliveries (courier problem, not N&S's fault). They sent out a replacement order the very next day at no extra charge. Wow.

Would highly, highly recommend.

25 May 2021
Unprompted review
Rated 5 out of 5 stars

Superb!

I checked them out on here first before buying, & I concur with their fantastic rating. I ordered an Ace of Spades champagne gift box and had it in my hands within 35 hours of clicking the order button. Price was the best I could find online, even after the £7.75 delivery charge.

23 February 2021
Unprompted review
Rated 5 out of 5 stars

These guys are rock star cool

These guys are rock star cool. I get through a lot of wine from various suppliers and N&S are the best. Really excellent pricing, incredible service. I ordered some hard-to-find wines on Sunday, they were delivered to me Monday morning. Unbelievable. Can’t rate them highly enough.

22 December 2020
Unprompted review
Rated 5 out of 5 stars

Wow !!!

Now I know where to go every time I need wine or alcohol !! Super helpful , friendly stuff , such good deals , and local !!!!
Top , top, top !!! Thank you so much !!!! X

5 December 2020
Unprompted review
Rated 5 out of 5 stars

Great service and personable

This company has been excellent and so accommodating in sorting my order, when part of my delivery had been damaged in transit. They were quick to rectify and replace my items. It is frustrating, however, that the courier company used does not provide the same level of service.

2 December 2020
Rated 5 out of 5 stars

Excellent

Contacted and ordered with this company for the first time last week. Very competitive prices. Not just when deals are on. Answered my query same day on line. Delivered quickly. Would definitely recommend and have used again within the same week already. Great all round service 👍

2 December 2020
Rated 5 out of 5 stars

Placed order for some christmas…

Placed order for some christmas champagne (got to try and cheer things up a bit in 2020) Wednesday 25th November and it arrived today Friday 27th November.....RESULT!! Great service, great company and better still great prices. I will definitely be back. Thank you

27 November 2020
Unprompted review

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