Northerner.com Reviews 4,459

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 3,337 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent prices, often highlighting the significant savings compared to other retailers and the value of bulk purchasing. Many appreciate the wide selection of products available and the overall ease of ordering, with numerous people commending the fast and often free delivery service. However, some people were dissatisfied with certain aspects, such as receiving old or dry products, or experiencing issues with orders processing twice. A few customers also reported problems with delivery, including delayed shipments, orders being sent back, or packages arriving with missing items or damaged/ripped pouches.

What people talk about most

Delivery service

Customers had positive experiences with delivery services. Many reviewers praised the fast and prompt... See more

Price

Reviewers mention positive feedback about price. Customers consistently praise the very good and cheap... See more

Product

People report positive experiences with product, often highlighting the quality and competitive pricing. Many... See more

Order

Customers consistently note positive experiences with order. Many reviewers highlight the ease of ordering,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the prompt, fast, and reliable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ive used Northerner on a Monthly basis for a short while on relatively small orders so far and they have been really reliable. I intend to use them more often moving forward great prices and service.

Company replied

Rated 5 out of 5 stars

Great products at a more than competitive price. Fast free delivery, direct to my local InPost box so the package will never be stolen from my doorstep - GREAT

Company replied

Rated 5 out of 5 stars

I do shift work so it's difficult to know when I'll be home to receive an order. Northerner make it easy by giving you multiple options which drew me to them. The Nicotine pouches are also competitive... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic pricing and ease of ordering. Shipped and arrived in less than a week to my doorstep. 10/10 recommend. Have already had dozens of friends order from here.

Company replied


Company details

  1. Tobacco shop

Written by the company

Our journey began long time ago, being one of the pioneers within e-Commerce and even more so with focus on smokeless tobacco. Starting our business back in 1998 as a small start-up, we have made huge steps and today we are a professional business offering our customers quality products and services around the globe. Our ambition apart from growing our business, is to improve access to smokeless nicotine products for millions of people. Already today, we are the world’s market leading online actor within ‘smokeless’ and delivers products to adult consumers around the world.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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Rated 5 out of 5 stars

Product arrived very quickly at the…

Product arrived very quickly at the requested strength, clearly newly manufactured products none received were expired. Will buy from them again

4 May 2026
Northerner.com logo

Reply from Northerner.com

Hi Jason,

We're so glad to hear your product arrived quickly and fresh! It's wonderful to know you're pleased with your purchase and plan to return. Thank you for your positive feedback!

Best regards,
The Customer Experience Team

Rated 1 out of 5 stars

I ordered some zyns and they said they…

I ordered some zyns and they said they delivered but never showed up and I really was looking forward to getting them and makes me mad that they never delivered.

24 April 2026
Unprompted review
Northerner.com logo

Reply from Northerner.com

We apologize deeply for the delivery issues with your order, and this is never what we want to hear happened.

Please feel free to email (hello-US@northerner.com) or call us (1-816-336-0040) directly so we can make this right for you. We're eager to help.

Rated 5 out of 5 stars

This company is good

This company is good, they do what say, the price is good. I will order from them again.

4 May 2026
Northerner.com logo

Reply from Northerner.com

Hi Dan,

We are so glad to hear you had a positive experience with us and appreciate your kind words. We look forward to serving you again!

Best regards,
The Customer Experience Team

Rated 5 out of 5 stars
Northerner.com logo

Reply from Northerner.com

Hi,

We're glad to hear that you enjoyed the price and our delivery service! Thank you for your feedback!

Best regards,
The Customer Experience Team

Rated 5 out of 5 stars

Quick delivery

Very quick delivery and reasonably priced

24 April 2026
Northerner.com logo

Reply from Northerner.com

Hi Anthony,

Thank you so much for your kind review!

We’re really glad to hear you were happy with the quick delivery and prices 🚚💨

We truly appreciate your support and hope to see you again soon!🌷

Kind regards,
Sanna

Rated 5 out of 5 stars
Northerner.com logo

Reply from Northerner.com

Hi Gary,

We are glad you found our service easy and fast. We appreciate your positive feedback!

Best regards,
The Customer Experience Team

Rated 5 out of 5 stars

Prompt delivery and perfect service

Prompt delivery and perfect service. Very good price! Thank you.

3 May 2026
Northerner.com logo

Reply from Northerner.com

Hi Ruth,

Thank you so much for your lovely review!

We’re really happy to hear that you were pleased with the prompt delivery, service and prices ⭐

We truly appreciate your support and hope to see you again soon! 🙌

Kind regards,
Sanna

Rated 5 out of 5 stars

I always use Northerner

Always my go-to source for Zyn. You’re wasting your money if you buy them from the gas station. Tell all your friends that Northerner is the way

23 April 2026
Northerner.com logo

Reply from Northerner.com

Hi Jack,

We're so glad to hear we're your go-to source! We truly appreciate you sharing your positive experience and recommending us.

Best regards,
The Customer Experience Team

Rated 5 out of 5 stars

Amazing price and fast delivery

Amazing price and fast delivery

2 May 2026
Northerner.com logo

Reply from Northerner.com

Hi there,

Thank you so much for your kind review!

We’re really pleased to hear that you’re happy with both our prices and the fast delivery. 📦

We truly appreciate your support and hope to see you again soon!🎉

Kind regards,
Sanna

Rated 5 out of 5 stars
Northerner.com logo

Reply from Northerner.com

Hi Kirk,

We appreciate your positive feedback! We are so happy you were satisfied!

Best regards,
The Customer Experience Team

Rated 5 out of 5 stars

Easy website

Easy website, super rapid dispatch. Quality products at cheap prices

22 April 2026
Northerner.com logo

Reply from Northerner.com

Hi Ruth,

Thank you so much for your kind review! 🌷

We’re really glad to hear that you found the website easy to use and that you were happy with the fast dispatch and products quality.

We truly appreciate your support and look forward to serving you again soon! ⭐

Kind regards,
Sanna

Rated 1 out of 5 stars

I don't think there is any nicotine in…

I don't think there is any nicotine in this product.

1 May 2026
Northerner.com logo

Reply from Northerner.com

We truly appreciate you voicing your quality concerns Zach, and we're happy to make this right. We've sent an email your way to assist further. Please respond at your convenience, and thank you again for sharing your thoughts!

Rated 5 out of 5 stars

Fast and reliable, they get 2 thumbs up from me 👍🏼👍🏼

Great experience. Fast and efficient

21 April 2026
Northerner.com logo

Reply from Northerner.com

Hi there Ian,

Thanks so much for your kind words!

We’re really glad to hear you had a great experience and that our service felt fast and efficient. We appreciate your support and the two thumbs up 👍🏼👍🏼

Hope to see you again soon! 🌞

Kind regards,
Sanna

Rated 5 out of 5 stars

very good service

very good service

22 April 2026
Northerner.com logo

Reply from Northerner.com

Hello,

Thank you so much for your kind feedback!

We’re really pleased to hear that you’re happy with our service. We truly appreciate you taking the time to share your experience, and we look forward to serving you again in the future. ⭐

Kind regards,
Sanna

Rated 5 out of 5 stars

Great deals and quick shipping.

Great deals and quick shipping.

30 April 2026
Northerner.com logo

Reply from Northerner.com

Hi Buffy,

We appreciate your positive feedback! We are so happy you were satisfied with our great deals and quick shipping.

Best regards,
The Customer Experience Team

Rated 5 out of 5 stars

Very very nice high quality

Very very nice high quality, cheap price, easy to order

18 April 2026
Northerner.com logo

Reply from Northerner.com

Hi Akhil,

Thank you so much for your kind review! 🌞

We’re really happy to hear that you’re pleased with the quality of our products, the prices, and that you found the ordering process easy. Your feedback means a lot to us and motivates our team to keep delivering a great experience.

We hope to see you again soon! 🌷

Best regards,
Sanna

Rated 5 out of 5 stars

I think that's the saiyan ...

Love these guys fastes delivery out of all of the nic stores. Not crazy priced and the selection is as good as your SUPPOSED to get in america. Thank you my northern brethren. May the wind always blow up your skirt.

19 February 2026
Northerner.com logo

Reply from Northerner.com

Hi,

We are so happy to hear you appreciate our fast delivery and selection! Thank you for your kind words and positive feedback; we truly value your support.

Best regards,
The Customer Experience Team

Rated 5 out of 5 stars

Order arrived on time and exact as…

Order arrived on time and exact as advertised, will definitely be using them again!!!

28 March 2026
Northerner.com logo

Reply from Northerner.com

Hi Jim,

We're so glad your order arrived on time and exactly as expected! We appreciate your kind words and look forward to serving you again.

Best regards,
The Customer Experience Team

Rated 5 out of 5 stars

Excellent product selection options and…

Excellent product selection options and outstanding customer service!

1 May 2026
Northerner.com logo

Reply from Northerner.com

Hi Rod,

We appreciate your positive feedback! We're so happy you found our product selection excellent and our customer service outstanding.

Best regards,
The Customer Experience Team

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