Northern Survey Reviews 

56
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Paul and Simon are very experienced and professional. They did a thermal survey and snagging check on a new build house for me and they were thorough and took the time to explain the results so that I... See more

Rated 5 out of 5 stars

We bought a semi-detached house in Low Callerton, Newcastle upon Tyne, from Bellway Homes. Our experience with Northern Survey was absolutely wonderful. Simon and Paul carried out the survey an... See more

Rated 5 out of 5 stars

Everyone who is buying a New Build property would benefit hugely from Paul and Simon's knowledge and experience. This is a small amount of money really well spent and great value for money. So helpfu... See more

Company replied

Rated 5 out of 5 stars

We had Northern Survey in a few weeks ago for our David Wilson property. Both of the snaggers were excellent. We felt a bit overwhelmed with all the issues that we had spotted, but Simon and Pau... See more

Company replied

Company details

  1. Property Surveyor

Written by the company

We are Northern Survey, a specialist snag survey company serving the North East Coast from Edinburgh in the North to Thirsk in the South, covering all TS, DL, TD, EH and NE postcodes. With a wealth of construction and surveying expertise spanning three decades, our team has surveyed thousands of properties for defects and compliance, helping residential buyers looking to buy a home and businesses to develop great workplaces. We help new-build buyers realise their dreams of a quality, newly-built home with the minimum fuss. Our surveyors are qualified and experienced professionals who have developed through the construction and civil engineering industry and have qualified as commercial and residential surveyors as their careers progress. We pride ourselves on being detail-oriented, standards-based and knowledgeable, and we strive to continually improve our service through membership of professional bodies, investment in our people, and measuring your satisfaction.


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4.8

Excellent

TrustScore 5 out of 5

56 reviews

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4.8

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(56)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

Very detailed inspection

Very detailed inspection, with thorough explanations given. Found lots of compliance issues that I would not have picked up on as a novice from visual inspection alone. Simon was a true professional, and very knowledgeable, would highly recommend.

26 September 2025
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Reply from Northern Survey

I'll let Simon know. He enjoyed the warm welcome and inspecting the property for you. Best regards!

Rated 5 out of 5 stars

Very thorough throughout the day

Very thorough throughout the day. Simon was great in explaining each issue to me and the report was excellent. Could not recommend Northern Survey enough. Wouldn’t hesitate to book them again.
Thank you once again.

19 August 2025
Unprompted review
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Reply from Northern Survey

Thanks Tor, it was lovely to meet and inspect your lovely home.

Rated 5 out of 5 stars

Good communication, professional, paid attention to details

Good communication, job done professionally, paid attention to details, very helpful and enlightening, discovered some issues I wouldn’t have personally realised, and also scheduled and held a meeting afterwards to discuss and advise on how to resolve the issues. A big thanks to you, Paul and Simon.

21 May 2025
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Reply from Northern Survey

You are most welcome, ma'am. We'll stay in touch, just in case we're needed.

Rated 5 out of 5 stars

If you are purchasing a new build do…

If you are purchasing a new build do not miss out on this vital step in your home buying journey.
You could trail through the internet, but personally I feel you would be wasting your time, as I cannot recommend Northern Survey highly enough.
No “Hidden extras”, they are Very competitively priced and from my first interaction , Simon and Paul were the utmost professionals, amenable and very knowledgeable in their roles.
Extremely skilled in their communication, they explained everything in layman’s terms and I was completely aware of the whole process they were to complete on my property prior to the day.
Knowledgeable and meticulous in their trade, they identified things we would never have been aware of until it would have caused greater issues and damage down the line.
A leak under the bath, an issue with a toilet and two blocked pipes were dealt with immediately on the day.
They provided an overview of the key concerns and have identified items that we would never have been aware of, until we may have been out of warranty therefore they have saved us money we would have had to pay out in the future.
A comprehensive list, also identified items that may become an issue in the future, we therefore have documented evidence to cover us, should this occur.
We are so grateful for their expertise and they have given us peace of mind our house is structurally well built and they have saved us so much time in producing a snagging list ourselves.
Thank you from the bottom of our hearts


25 July 2025
Unprompted review
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Reply from Northern Survey

It was an absolute pleasure to meet and provide a valued service - it makes our job worthwhile. Thank you and all our very best.

Rated 5 out of 5 stars

Brilliant service, an essential for all new build home owners

We recently had Paul and Simon carry out a post/completion snagging inspection on our new build property, and I can honestly say the service exceeded all expectations.

From the moment they arrived, it was clear they were true professionals. Paul and Simon were incredibly thorough, knowledgeable, and clearly experienced when it comes to spotting even the smallest of issues. They took the time to explain their findings in plain English, answering all our questions with patience and clarity.

What really impressed us was their attention to detail — they picked up things we never would have noticed ourselves, from cosmetic blemishes to other concerns that needed raising with the developer. Thanks to their meticulous inspection, we now have a clear and comprehensive snag list that we have handed over to the developer and gives us complete confidence that there are no major structural concerns with our new home.

Their report was delivered promptly, laid out clearly, and supported by photos and explanations that will make it easy for the developer to action each item. The whole process felt reassuring from start to finish, and Paul and Simon were a pleasure to have around the house — very personable, full of interesting stories, and genuinely passionate about doing a good job.

If you’re buying a new build, do not skip this step. Hiring Northern Survey and trusting Paul and Simon with the inspection was one of the best decisions we made.

17 July 2025
Unprompted review
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Reply from Northern Survey

Wow, thank you! It was great to meet and be of help.

Rated 5 out of 5 stars

Book without hesitation!

Absolutely outstanding service from Simon and Paul – true professionals in every sense of the word. From start to finish, their attention to detail, industry knowledge, and thorough approach to house snagging was second to none.

They left no stone unturned, identifying even the most minor issues that would have easily gone unnoticed by most. The snagging report they produced was not only comprehensive and clearly laid out, but so well-presented that even the site manager went out of his way to compliment it – a rare occurrence that speaks volumes about the quality of their work.

Simon and Paul made what could have been a stressful process incredibly smooth and reassuring. Their professionalism, friendly manner, and sharp eye for detail genuinely impressed us, and we wouldn’t hesitate to recommend them to anyone looking for snagging services.

If you’re after peace of mind and a flawless finish on your new home, these are the guys to call. Top-notch service all round!

7 July 2025
Unprompted review
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Reply from Northern Survey

Its amazing what a Danish pastry and a cup team from a welcoming host can achieve! All the best to you and yours.

Rated 5 out of 5 stars

Paul and Simon saved my family's life

Paul and Simon from Northern Survey literally might have saved my family's life when they found out a gas leak in our boiler which the Natinal Gas Engineer has confirmed!

Apart from that, everytghing else is superb!

Highly recommended snagging company.

1 July 2025
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Reply from Northern Survey

We were so happy to find this defect before you moved in. We look forward to meeting your family when everyone is settled in.

Rated 5 out of 5 stars

Exceptional service!

Paul and Simon were absolutely brilliant. They rescheduled the appointment multiple times due the change in completion date. They spent the entire day at the property snagging every aspect of the house and giving a detailed report on completion. Fantastic company and would highly recommend

21 June 2025
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Reply from Northern Survey

Thanks, Nicola, we enjoyed the inspection more than you can imagine. Wishing you all the very, very best and our offer to help with the garage adaption is there for you to call on.

Rated 5 out of 5 stars

Northern Survey

Paul and Simon from Northern Survey were absolutely brilliant! Even on one of the hottest days of the year, they powered through, demonstrating incredible dedication. Their attention to detail was truly impressive, providing both a concise summary report highlighting immediate snags and a comprehensive, 100-page report complete with images covering every aspect of the house.
I was particularly impressed by their clear and detailed explanations of the various issues. For anyone who has recently purchased a new build and wants a thorough snagging inspection, I can wholeheartedly recommend Northern Survey.

20 June 2025
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Reply from Northern Survey

The pleasure was ours, and we lost several kilos during the inspection! Enjoy your lovely new home.

Rated 5 out of 5 stars

Knowledgeable and professional

I contacted Northern Survey after seeing a couple of mentions about them in a Facebook group for new build houses.
After a helpful and friendly call with Paul we arranged for the snagging survey a few days after I moved in.
Paul and Simon were both very thorough and professional and I felt the time they spent at the house and the detail of the report I received was excellent value for money.
They checked many different areas and found defects that we were unlikely to notice ourselves and explained what the issues were.
I highly recommend them to anyone looking for a new build snagger.

2 June 2025
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Reply from Northern Survey

Glad we could help. We always say the inspection is only one part of the process, explaining the findings to you and coordinating with the developer is just as important.

Rated 5 out of 5 stars

I recently used Northern Survey for…

I recently used Northern Survey for snagging services, and I couldn't be more impressed with the quality of their work. The snagging process they completed was not only thorough but also exemplary in its attention to detail.

From the outset, the team at Northern Survey demonstrated a high level of professionalism and expertise. They meticulously identified and documented each snag, providing a clear and comprehensive report that was easy to understand. What truly stood out was their commitment to ensuring I was well-informed throughout the process.

The team took the time to explain every snag in detail, highlighting not only the issues but also the potential remedies. This level of transparency and guidance was invaluable, as it empowered me to understand the necessary steps to address each concern effectively.

Overall, I highly recommend Northern Survey for their outstanding snagging services. Their thoroughness, professionalism, and dedication to client education set them apart, making the entire experience not just satisfactory but truly exceptional. Thank you, Northern Survey, for your excellent work!

27 May 2025
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Reply from Northern Survey

Thanks Arun, really very kind of you. Keep us updated about the kitchen screed. All the best.

Rated 5 out of 5 stars

Northern Survey A must.

Buying an house is one of the biggest purchase you will make!
We bought a story house, property the best builder in Cumbria. ( they are )
So we took the decision to get a private survey for a piece of mind, so we shopped around and found Northern Survey.
From start to finish they are just first class they found stuff we would have never looked at?
They are really experts in this field.
They really respect you and your property.
Thank you.

16 May 2025
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Reply from Northern Survey

Thanks Dave. We thourghly enjoyed the hospitality while inspecting!. We are pleased to hear the developer agreed to rectify all the defects, but not surprised, we find Storey in Cumbria to be right on the mark.

Rated 5 out of 5 stars

What a service Exceptional.

What a service! 5 hours - 2 exceptionally knowledgeable surveyors, who then explained everything to me in a language I could understand. Very thorough survey inside and out, details I would never have known about or even thought about checking. The survey was very reasonable price and will have saved me thousands down the line, by being identified now.

20 May 2025
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Reply from Northern Survey

It was a pleasure and for us, an interesting change from typical new build designs. We appreciate your trust and glad we could be of service.

Rated 5 out of 5 stars

Extremely professional and friendly…

Extremely professional and friendly service from Paul and Simon who spent a full day throughly inspecting our new house. Every corner was inspected and great information given along the way. Debrief meeting was concise and detailed and information given as to the next part of the process. Report received very timely, very detailed and with pictures to support and aid when discussing with site manager on 7 day snagging meeting. Nothing was too much trouble for them and they were both very respectful of our property. Fantastic to know that we have some professional support and advice when tackling listed defects. I would highly recommend anyone buying a new property to consider this a must

16 May 2025
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Reply from Northern Survey

Thanks for the positive feedback...and the conveyor belt of tea! Wishing you blessed times in your forever home.

Rated 5 out of 5 stars

Great, professional service

Great, professional service from Paul and Simon. They spent a good 5 hours or so snagging my new build, and went above and beyond. The debrief meeting to discuss the report was also useful, and fantastic to know I have some professional support and advice when tackling the developers with the listed defects. And a Brucie bonus - there were still some chocolate Hobnobs left after their visit :-) Highly recommended!

12 May 2025
Unprompted review
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Reply from Northern Survey

Thanks, Ashley, I'll be back for those Hobnobs and to drop that sappling off. All the best.

Rated 5 out of 5 stars

Outstanding Snagging Survey

Outstanding Snagging Survey – Highly Recommend!Northern Survey recently came to my home for a snagging survey, and I couldn't be more pleased with the service. They arrived right on time and were extremely professional, polite, and approachable. Their attention to detail was impressive—they inspected everything thoroughly and explained their findings clearly. They were also very willing to answer my questions and offer helpful advice. I really appreciated their friendly attitude and commitment to doing a great job. I would confidently recommend Northern Survey to anyone looking for a reliable and detailed snagging inspection. Definitely a 5-star service!

6 May 2025
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Reply from Northern Survey

Thank you for this and your neighbour reccomendation. You are a super customer. All the best!

Rated 5 out of 5 stars

Worth its weight in gold

Professional, reliable and very thorough
2 nice guys who know their stuff, highly recommended

29 April 2025
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Reply from Northern Survey

Many thanks sir! All the very best. NS.

Rated 5 out of 5 stars

Thorough inspection and quality service

Fantastic service delivered by Paul and Simon. A thorough inspection of both the interior and exterior of my new build completed. Although I have not yet received the written report, I was taken talked through and shown the key findings, and the one pressing issue was flagged immediately so I could raise this with my developer to be resolved. I would thoroughly recommend.

10 May 2025
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Reply from Northern Survey

Thanks, Kevin, it was a pleasure to meet and assess your property—best of luck in your new home.

Rated 5 out of 5 stars

A thoroughly professional service from…

A thoroughly professional service from two highly qualified and knowledgeable really nice guys. Turned up at 10:00am as agreed and didn’t leave until 5pm - no stone left unturned and a 100 page comprehensive report followed soon after. Cost is negligible compared to the price of the house and worth every single penny. Would 100% recommend their services

24 April 2025
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Reply from Northern Survey

Thanks to you and your wife for the hospitality during the inspection. Lovely home, best wishes to you both.

Rated 5 out of 5 stars

Excellent service…

You guys did a fantastic job and i will happy to recommend you to anyone without reservation. Thank you for a good job well done.

21 April 2025
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Reply from Northern Survey

Thanks, it was a pleasure to meet you and your lovely kids. All our very best as you make a new home in the North.

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