The service from Northgene is usually very fast. I've had many occasions when the home test kit has arrived in the mail the day after ordering and then the results received just one day after mailing... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We used Northgene to conduct a paternity and avuncular DNA test. Everything was conducted with the upmost professionalism and integrity. Any questions I had whether in respect of the tests or the re... See more
Company replied
I already had a good idea of what my results would be, but NorthGene still impressed me. Everything was handled with care, super efficiently, and their communication was great throughout. Prices are r... See more
Company replied
On receipt of an order the home test kit appears very quickly in the post and once received into the lab the results are usually available within 24 hours and quite ofen on the same day that the sam... See more
Company replied
Company details
- #2 of 4 best companies in Paternity testing service
- #2 of 5 best companies in STD testing service
Written by the company
NorthGene™ provides fast, accurate, and confidential DNA and Sexual Health testing. With 30 years of expertise, Ministry of Justice approval and ISO 17025 accreditation, we deliver reliable results for personal peace of mind and legal requirements. Whether you need a discreet at-home kit or a Ministry of Justice-approved report, our experts provide clarity when it matters most.
DNA Testing You Can Be Sure Of
Written by the company
Contact info
Deeside Industrial Park, CH5 2UA, Deeside, United Kingdom
- 0191 233 1414
- northgene@biofortuna.com
- northgene.co.uk
Next-Day Results Available
4.8
Excellent
205 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Very quick and easy
Very quick and easy, results were back quickly the whole experience was effortless and very efficient 👍
6 March 2026
Reply from NorthGene™
Hi David,
Thank you for your kind review! We're glad you found the process quick and easy and will pass on your feedback to our team.
Kind regards,
Business Manager - NorthGene™
Reply from NorthGene™
Hi Kobe,
Thank you for the 5-star review - we appreciate it!
Kind regards,
Business Manager - NorthGene™
Reply from NorthGene™
Hello,
Thank you for the positive review!
Kind regards,
Business Manager - NorthGene™
Easy to do and very quick results
27 February 2026
Reply from NorthGene™
Hi Wayne,
Thank you so much for the 5-star review - we're really glad you found it easy to do and appreciate your feedback.
Kind regards,
Business Manager - NorthGene™
Reply from NorthGene™
Hi Paul,
Thank you for your kind review! We really appreciate your feedback.
Kind regards,
Business Manager - NorthGene™
Easy and quick
Easy to do, quick response and clear easy to understand results. Thank you
23 February 2026
Reply from NorthGene™
Hi Hayley,
Thank you for your feedback! We're really pleased to hear that your results were clear and easy to understand.
Kind regards,
Business Manager - NorthGene™
Northgene provide my monthly sexual…
Northgene provide my monthly sexual health checks and they are phenomenal. The service is fast, discrete and accurate. The price is also very reasonable.
I highly recommend.
20 February 2026
Reply from NorthGene™
Hi Kitty,
Thank you for the fantastic review! We really appreciate your recommendation and your continued trust in us for sexual health testing.
Kind regards,
Business Manager - NorthGene™
Very straightforward and respectful of…
Very straightforward and respectful of timelines announced. Strongly recommend
5 February 2026
Reply from NorthGene™
Hi Diane,
Thank you for your 5-star review and recommendation! We’re pleased to hear everything was clear and delivered on time - that’s exactly what we aim for.
Kind regards,
Business Manager - NorthGene™
Excellent service
19 February 2026
Reply from NorthGene™
Hey Trent,
Thank you very much for the 5-star review - we really appreciate your feedback!
Kind regards,
Business Manager - NorthGene™
Fast service
Fast service, exactly as promised, very happy indeed and will definitely use again.
19 February 2026
Reply from NorthGene™
Hi Alex,
Thank you for your 5 star review. Looking forward to providing you with our fast and accurate service again in future.
Kind regards,
Business Manager - NorthGene™
Reply from NorthGene™
Hi William,
thank you so much for the 5-star review! We’re thrilled to hear you enjoyed the service and that our team was able to get back to you quickly. We know how important those answers are, and we're glad we could help. Thanks for choosing us!
Kind regards,
Business Manager - NorthGene™
Fantastic service.
Fast, reliable and great communication. Results received within 48 hours. Took a paternity test. Thankyou for the peace of mind. Time to focus on building a relationship with my Daughter! :)
5 February 2026
Reply from NorthGene™
Hey Shane,
Thank you for the kind words. We understand how important fast and reliable results are when it comes to paternity testing. We’re so happy we could help give you the answers you needed to move forward confidently. Best of luck to you and your daughter!
Kind regards,
Business Manager - NorthGene™
Reply from NorthGene™
Hi Michael,
Thank you for the 5-star review! Our team work hard to deliver accurate results and provide helpful customer service, so I will be sure to pass your feedback onto our team.
Kind regards,
Business Manager - NorthGene™
Paternity and Avuncular DNA tests
We used Northgene to conduct a paternity and avuncular DNA test. Everything was conducted with the upmost professionalism and integrity.
Any questions I had whether in respect of the tests or the results were answered not only quickly but clearly and concisely.
But what has set Northgene apart has been the wonderful Charlotte and Deeanne who have been on hand every step of the way during this process. Thank you from the bottom of my heart Charlotte and Deeanne xx
2 February 2026
Unprompted review
Reply from NorthGene™
Hi Rob,
Thank you so much for your lovely review and I look forward to sharing it with the team. It was a pleasure working with you and we are delighted to have been able to give you the peace of mind you were searching for!
Kind regards,
Charlotte
Business Manager - NorthGene™
Reply from NorthGene™
Hi Gillian,
Thank you for your kind review! We’re really glad we could help.
Kind regards,
Business Manager - NorthGene™
Excellent service
Grateful service no complaints and very fast delivery highly recommended
21 January 2026
Reply from NorthGene™
Hi Lewis,
Thank you for the 5-star review! We’re delighted you were happy with the service and are very grateful for the recommendation.
Kind regards,
Business Manager - NorthGene™
Professionalism and helpfulness.
19 January 2026
Reply from NorthGene™
Hi Francis,
Thank you very much for the 5-star review - we really appreciate your feedback!
Kind regards,
Business Manager - NorthGene™
Awesome service
16 January 2026
Reply from NorthGene™
Hi Foluso,
Thank you for kind review! We'll pass this on to our hardworking team.
Kind regards,
Business Manager - NorthGene™
Just Great!
I commissioned NorthGene to do a DNA test. The process from sample collection to results delivery was just Great. There was an issue with one of the samples and they were quick to inform us and highlight the steps they're taking. We sent another sample just in case and they tested all of them to get the DNA profile without charging us extra. The report was clear and very informative. Thank you!
14 October 2025
Reply from NorthGene™
Hi Alhend,
Thank you for your lovely review! We’re glad the process was smooth and that we could quickly resolve the sample issue. It’s great to hear you found the report clear and informative.
Thanks again for choosing NorthGene™!
Kind regards,
Business Manager - NorthGene™
Definitely recommend 👍
Communication was great if I had to use them again I’d definitely would
12 January 2026
Reply from NorthGene™
Hi Jay,
Thank you for the 5-star review. We really appreciate the feedback and are glad you had a great experience with our communication.
Kind regards,
Business Manager - NorthGene™
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