Northpeakgear Reviews 262

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality and durability, often highlighting its comfort and ease of use, especially the built-in foot pump for quick inflation and deflation. Many appreciate the compact size for packing and storage, making it ideal for various outdoor activities. The overall user experience is frequently described as excellent, with many finding the mattresses surprisingly comfortable and supportive, even for side sleepers or larger individuals. However, some customers experienced slower than expected delivery times, with a few mentioning issues with tracking or receiving items later than anticipated. A minority of people were dissatisfied with the product's price, suggesting similar items could be found cheaper elsewhere, and a few noted minor issues like a different color received or a small leak.

What people talk about most

Product

Reviewers highlight positive aspects of the product, particularly its comfort and ease of use. Many customers... See more

Quality

People report positive experiences with quality. Many customers are pleased with the durability and comfort... See more

Delivery service

Users describe ambiguous interactions with delivery services. While some customers experienced quick... See more

User experience

Customers had positive experiences with user experience. Many reviewers praised the ease of setup and pack... See more

Price

Consumers find price to be ambiguous. Many reviewers consider the products to be reasonably priced, offering... See more

Based on these reviews

Rated 5 out of 5 stars

We purchased 2 air mattresses from NorthPeak for an upcoming raft trip through the Grand Canyon. The materials appear to be durable and the inner pump system worked well. Took about 2 minutes to infla... See more

Company replied

Rated 5 out of 5 stars

These mattresses are no joke, no deflation at all, buy two and they pin together for a great sleep if you are a big person! Also recommend camping lithium fan, worth its weight in gold since tents ge... See more

Company replied

Rated 4 out of 5 stars

I love the inflatable mattress! We bought three but they are so wide we could only fit two I a 3 man tent. It didn't matter at all. Even just clipped together and sleeping on the seem between two othe... See more

Company replied

Rated 5 out of 5 stars

What a great experience purchased online Northpeakgear perfect transaction super fast post top of the range air mattress already slept on it 3 times .Ive got to say I slept like a baby all night. I w... See more

Company replied


4.5

Excellent

TrustScore 4.5 out of 5

262 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Good quality camping mattresses

Quick delivery, good quality and good price

30 December 2025
Unprompted review
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Reply from Northpeakgear

Quick delivery, solid quality and good value — that’s exactly how it should be.

Appreciate the review.

— North Peak Gear

Rated 1 out of 5 stars

It's a dropshipped product from China

It's a dropshipped product from China. You can literally find the same product on AliExpress and other Chinese sites. They aren't charging exorbitant markups (200% compared to AliExpress but they probably buy them cheaper) and have decent returns from what Ive seen but it's still not designed or creatively changed product. They just do Marketing for the product.

4 January 2026
Unprompted review
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Reply from Northpeakgear

Hi Tobias,

Thanks for sharing your perspective.

To clarify — North Peak Gear is a registered brand that specifies, quality-controls, and supports the products we sell. Like the vast majority of outdoor brands globally, manufacturing is carried out through specialised overseas production partners. That is not “dropshipping” — it is standard global manufacturing practice.

Large marketplaces often list visually similar products at lower prices. However, similarity in appearance does not mean identical materials, durability, or performance.

Differences typically exist in:

• Fabric density and TPU coating thickness
• Seam welding consistency
• Valve construction and long-term air retention
• Batch-level quality control
• Post-sale support and warranty protection

Marketplace listings do not include our warranty, structured support process, or accountability if something fails after purchase.

We absolutely support consumers comparing options — that’s smart buying. The real difference long term is durability, support, and whether a company stands behind the product.

We do.

If you’d like more detail about specifications or quality standards, our team is always happy to provide it directly.

— North Peak Gear

Rated 5 out of 5 stars

Skeptical at first

Skeptical at first, but I actually was able to sleep well on it!

25 December 2025
Unprompted review
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Reply from Northpeakgear

Bjean — we love converting skeptics.

Nothing better than low expectations turning into a genuinely good night’s sleep. Appreciate you giving it a chance.

— North Peak Gear

Rated 5 out of 5 stars

I bought Northgear for a Christmas…

I bought Northgear for a Christmas present for my son-in-law. He requested Northgear so that is what I got! My rating is not for the gear, because I have not used it personally, however my rating is solely for the company's professionalism and ease to work with! We paid extra for expedited shipping and it did not arrive on time. Understandable since it was around Christmas however, when I requested an update on the shipping, I got an immediate response that was so kind and professional. They refunded the extra I paid and tracked the order until arrival. I am impressed. 👍🏼 Don't hesitate ordering from this company. They have a good product (according to my SIL) and they are the real deal!

29 December 2025
Unprompted review
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Reply from Northpeakgear

L.D. — thank you for such a thoughtful review.

Holiday shipping delays can happen, but we’ll always step in and make it right. We’re glad we could refund the expedited shipping and keep you updated all the way through.

That level of trust means a lot. Thank you.

— North Peak Gear

Rated 5 out of 5 stars

Great experience and great product

Great experience and great product! No complaints whatsoever 😊

20 December 2025
Unprompted review
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Reply from Northpeakgear

Richelle — that’s exactly what we aim for.

Great experience. Great product. No drama. Appreciate the support.

— North Peak Gear

Rated 5 out of 5 stars

After waiting for the for a while it…

After waiting for the for a while it did finally get here in time for Christmas as it’s for my son. Looks great… inflation is good… have not had a chance to test it outside yet. That’s happening soon. Will give new update after it’s been used and abused by my son.

30 December 2025
Unprompted review
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Reply from Northpeakgear

Jim — glad it made it in time for Christmas.

Sounds like it’s ready for the real test. We’re confident it’ll handle whatever your son throws at it.

— North Peak Gear

Rated 5 out of 5 stars

Fantastic product as described!

Great product, communication for delivery! Hoping for a cheaper price but the quality is amazing.

3 December 2025
Unprompted review
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Reply from Northpeakgear

Gita — appreciate the honesty.

We focus heavily on quality materials and construction, and we’re glad that’s coming through. Thanks for trusting us.

— North Peak Gear

Rated 4 out of 5 stars

Delivery was so slow

Delivery was so slow, but it was Christmas so maybe that explains it. Customer Service is very prompt and helpful. I bought this for extra support/padding for my sore back when sleeping on beds away from home. Tried it once so far and it was too stiff (even after deflating a little), so I need to experiment with the fill level for more softness. The integrated pillow is not helpful for my neck, but I will try turning that end to my feet. I put the pad under a sheet and still felt the rustling and cold. The foot pump took a minute to figure out the trick, then it filled quickly.

19 December 2025
Unprompted review
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Reply from Northpeakgear

Thank you for the detailed feedback.

Like all air-based sleeping systems, insulation underneath can improve warmth in colder environments. A liner or closed-cell mat can significantly increase thermal performance.

Firmness can also be fine-tuned — slightly reducing pressure often improves comfort for sensitive backs.

We appreciate the balanced review and are glad our customer service delivered when needed.

— North Peak Gear

Rated 5 out of 5 stars

I think it will be good

The item took two weeks to arrive - I wasn't in a rush. The mat pumped up fairly easy. It is rather large so I would like to see an option of two sizes. I probably will use it car camping. Trialing it at home, it was comfortable including being on my side. I will need to test it out in cold weather.

30 December 2025
Unprompted review
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Reply from Northpeakgear

Tina — appreciate the honest feedback.

The size is intentionally built for full support, which makes it excellent for car camping. For backpacking-specific needs, we’re always reviewing sizing options.

Glad it’s comfortable on side sleep testing. Thanks for sharing.

— North Peak Gear

Rated 5 out of 5 stars

Great product

Great product! Comfortable and easy to inflate and deflate. Compact for transport

23 December 2025
Unprompted review
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Reply from Northpeakgear

Compact, comfortable, easy setup — that’s the combination we aimed for.

Appreciate you sharing that.

— North Peak Gear

Rated 4 out of 5 stars

Wide but rustly!

They seem tough and we love the width. However, they do seem heavier than we'd anticipated and we definitely purchased them for the silent selling point and they are very rustly like most sleeping mats are. They foot pump definitely takes a while, longer than advertised. But great width and I like the fact you can popper them together.c

18 December 2025
Unprompted review
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Reply from Northpeakgear

Mel — thanks for the honest review.

The wider build does add a little weight compared to ultra-minimal pads, but it provides significantly more stability and support.

Noise can vary depending on fabric contact and surface underneath. A fitted sheet or sleeping bag layer can help reduce friction sounds.

Appreciate the balanced feedback and glad you’re enjoying the width and clip-together feature.

— North Peak Gear

Rated 5 out of 5 stars

This mattress lives up to everything…

This mattress lives up to everything they spruik in the ad. It is comfortable, no squeaking and folds back to its compact size again. Love it.

19 December 2025
Unprompted review
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Reply from Northpeakgear

Jennifer — that’s exactly what we love hearing.

Comfortable, no squeaking and packs down clean. Appreciate the support.

— North Peak Gear

Rated 5 out of 5 stars

Very comfortable

Very comfortable, good quality, better than expected, foot pump inside the mat works excellently, I fully recommend it.

28 December 2025
Unprompted review
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Reply from Northpeakgear

Thank you, Kyriaki.

Comfort, durability and easy setup were priorities from day one. We appreciate the recommendation.

— North Peak Gear

Rated 5 out of 5 stars

Excellent mattress

Excellent mattress.
Great price. Prompt delivery.
In built foot pump worked a treat.
I bought it for my Toyota coaster bus.
I sleep on it a few nights a week every week at the moment.
I’m 120 kgs. and it definitely serves its purpose. I’m a side sleeper and I am over the moon with it. Would definitely recommend it to anyone wanting a top quality product and a beautiful sleep. The best air mattress I’ve ever had.
Unreal 👍😎😎😎😎😎🥭🦐🍷

Jimmy Mango.
Queensland. Australia

26 December 2025
Unprompted review
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Reply from Northpeakgear

Jimmy — that’s a serious real-world test.

120kg, side sleeper, multiple nights per week — that’s exactly the kind of durability feedback we value.

Appreciate the energy and the Queensland endorsement.

— North Peak Gear

Rated 5 out of 5 stars

Truly awesome

Truly awesome! I’m a woodsman/bushcrafter that will sometimes hike several kilometers/miles to find the perfect spot. Or make a new camp. I always had concerns about my sleeping pad losing air or getting damaged. Not now. This is soo comfortable and durable. I have given up my more expensive pads for this one. So much so that when a higher R value is needed, I give up my R6.6 for this R4 and just added a closed cell for the extra R value only. I trust this will last me. Oh did I mention it’s comfortable and supportive! Great job guys.

25 November 2025
Unprompted review
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Reply from Northpeakgear

David — that’s proper field use.

Hearing that you’ve replaced higher R-value pads and trust this long-term means a lot. Adding closed-cell underneath for extreme cold is a smart move.

Appreciate the detailed feedback.

— North Peak Gear

Rated 5 out of 5 stars

Early Christmas present

Bought as a Christmas present for our son & girlfriend, communication from the company was excellent & items arrived on time.
Christmas was done early so, they have opened them & love them,really comfy, easy to set up & the pillows are very comfy. They cannot wait to go camping.

18 December 2025
Unprompted review
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Reply from Northpeakgear

Janet — that’s great to hear.

We’re glad they arrived on time and that they’re already being enjoyed. Hope they get plenty of use this season.

— North Peak Gear

Rated 5 out of 5 stars

Excellent product easy to use

Excellent product
It was easy to inflate and comfortable to sleep on. Easy to pack away also. Highly recommend.

23 December 2025
Unprompted review
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Reply from Northpeakgear

Dave — simple, comfortable and easy to pack is exactly what we aim for.

Appreciate the recommendation.

— North Peak Gear

Rated 5 out of 5 stars

Product arrived in good time

Product arrived in good time. Kids used them for camping and were able to pump them up themselves. Brilliant

7 December 2025
Unprompted review
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Reply from Northpeakgear

Erica — if the kids can pump them themselves, that’s a win.

Glad they delivered on comfort and ease. Thanks for sharing.

— North Peak Gear

Rated 3 out of 5 stars

The built-in foot pump took for ever…

The built-in foot pump took for ever and it may have been easier to inflate the mattress manually. Otherwise. Once inflated it seems firm and robust but not the 'game changer' it is made out to be.

15 December 2025
Unprompted review
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Reply from Northpeakgear

Ronnie — thanks for the honest feedback.

The built-in pump is designed for convenience and reliability rather than speed. For faster inflation, an external micro pump can reduce setup time.

We appreciate the balanced perspective and are glad the structure feels firm and durable once inflated.

— North Peak Gear

Rated 5 out of 5 stars

I haven't traveled with it yet

I haven't traveled with it yet, but I have pumped it up and took a nap on it on my kitchen floor and it was easy to pump up, the size is great, and it was comfy to nap on. I'm hoping it will be great to sleep on in the Hostels I will be visiting next month.

15 December 2025
Unprompted review
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Reply from Northpeakgear

Mona — hostel testing next month sounds perfect.

Glad it was comfortable on your trial run. Hope it makes travel nights significantly better.

— North Peak Gear

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