NorviteFarm&Country Reviews 4

TrustScore 3.5 out of 5

3.4

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Company details

  1. Pet shop
  2. Animal feed shop
  3. Tack shop

Information provided by various external sources

The feed store with a difference. Agricultural, horse, pet, wild birds. Tackroom stuff. Quality gifts, country clothing & footwear from the leading brands.


Contact info

3.4

Average

TrustScore 3.5 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Problems resolved, great customer service

I tried to order some boots at a great price but I had trouble with the website and the store was closed. I called in the morning, was called back to confirm they had a problem and called again to say it was fixed. Ordered my boots and they arrived promptly. I give 5 stars because someone answered the phone immediately, they called back every time they said they would and the problem was fixed. I think a company who deals with a problem demonstrates they deserve the 5 stars

27 July 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service customer service

Excellent service, I phoned to check if an item was in stock, and Becky called me back, first to apologise for a short delay (30 mins), then to confirm she had checked the second store and it was available. Good old-fashioned, telephone service! well done.

17 November 2022
Unprompted review
Rated 1 out of 5 stars

Illegal act against being exempt

As an exempt member I have the right to enter a building without a mask, a member of staff approached me and said even though I am exempt I have to wear a mask. I then finished shopping and went to the checkouts where another member of staff tried to get me to put on a mask, to which I said I was exempt and can not wear one to which she asked me to leave the building. Again an illegal act as I am exempt and do not have to wear a mask.

2 July 2021
Unprompted review

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