Norvo Reviews 2,288

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

Easy to find products, and had the exactly one thing I needed without paying same price for a bad product that takes months to recieve. All in all very positive. An update on difference between expres... See more

Company replied

Rated 3 out of 5 stars

They were late with sending the product to my address and they did not follow up timely with some status updates either. It was very difficult to learn what was happening to my order and then it sudde... See more

Company replied

Rated 5 out of 5 stars

I ordered for first time and the order got through easily without difficults. I got order confirmation and I am waiting for the material to come. I read that they have good quality material and lookin... See more

Company replied

Rated 4 out of 5 stars

Norvo proved to be a serious company in the way you took care of my order. I was not happy with the telescope i bought, because of exaggerated marketing. You gave me the chance to order something els... See more

Company replied

4.1

Great

TrustScore 4 out of 5

2k reviews

5-star
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1-star

Replied to 90% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The order went very smoothly.

13 January 2026
Unprompted review
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Reply from Norvo

Hi
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 4 out of 5 stars

I ordered desember the 14

I ordered desember the 14. and I received my order 2 weeks after christmas. I did not know it was sent from Hongkong, so I really understand it took so long time- before christmas as well. When I sent e mail with question about the delivery I quicky got nice answers.

13 January 2026
Unprompted review
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Reply from Norvo

Hi Grete,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Great

Great! Fast, and simple!

13 January 2026
Unprompted review
Norvo logo

Reply from Norvo

Hi,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

It was delivered quite fast

It was delivered quite fast. And the fan i bought was really good

13 January 2026
Unprompted review
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Reply from Norvo

Hi Johan
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 4 out of 5 stars

Need input fields on website, but lightning fast customer service

Needed to contact customer service for details regarding personalization of an item. No fields nor options to add that during check-out. However: Customer service respond faster than any other customer service I have _ever_ encounterted!

Highly recommended.

12 January 2026
Unprompted review
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Reply from Norvo

Hallo Alexander,

Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 1 out of 5 stars

Slow

Turn out its not so god thay manige to send to wrong adress and it sey 3 day shiping soon 2 weeks i am not so happy.

12 January 2026
Unprompted review
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Reply from Norvo

Hello Dag,

Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Good service

12 January 2026
Unprompted review
Norvo logo

Reply from Norvo

Hello Ola,

Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 4 out of 5 stars

Fast and smooth checkout.

Fast and smooth checkout.
Nice prices.

11 January 2026
Unprompted review
Norvo logo

Reply from Norvo

Hello,

Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 4 out of 5 stars

Great product

Great product, the first one just took very long to arrive.

12 January 2026
Unprompted review
Norvo logo

Reply from Norvo

Hello Britt,

Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Smooth and easy transaction

Smooth and easy transaction. Recommended👍🏻😊

7 January 2026
Unprompted review
Norvo logo

Reply from Norvo

Hello Bo,

Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Rask levering og god kundeoppfølging

Rask levering og god kundeoppfølging. Takk for handelen

11 January 2026
Unprompted review
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Reply from Norvo

Hei,

Takk for den fantastiske anmeldelsen! Vi er glade for å høre at du hadde en flott opplevelse hos oss. Vi setter stor pris på støtten din og ser frem til å hjelpe deg igjen snart!

Rated 4 out of 5 stars

Pleased 😀

Fast shipping. Good quality, color is slightly off from picture, but not that recognizable.

11 January 2026
Unprompted review
Norvo logo

Reply from Norvo

Hello Mads,

Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Product delivered.As good as expected.

10 January 2026
Unprompted review
Norvo logo

Reply from Norvo

Hi Rolf, thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 4 out of 5 stars

It was supposed to be a Christmas gift

It was supposed to be a Christmas gift. I was not aware of the long delivery as it was not shipped from Norway, but China. The product did match the expectations tho. Hope the quality is as good as the design. ☺️🤞🏼

10 January 2026
Unprompted review
Norvo logo

Reply from Norvo

Hei Tom,

Takk for at du tok deg tid til å dele opplevelsen din med oss. Vi beklager at produktet ikke helt innfridde forventningene dine. Vi forstår hvor skuffende dette kan være, spesielt når det var ment som en spesiell gave.

Vi beklager også eventuell forvirring angående leveringstiden. Tilbakemeldingen din er verdifull, og vi vil ta den i betraktning for å forbedre både produkttilbudet vårt og fraktinformasjonen.

Hvis det er noe vi kan gjøre for å rette opp i dette, eller hvis du ønsker hjelp med en retur eller bytte, ikke nøl med å kontakte oss.

Rated 5 out of 5 stars

Easy and problem free shopping

Easy and problem free shopping. Product is as described and got shipped fast.

10 January 2026
Unprompted review
Norvo logo

Reply from Norvo

Hi, thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Good delivery

10 January 2026
Unprompted review
Norvo logo

Reply from Norvo

Hi, thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 4 out of 5 stars

Light

Good product

9 January 2026
Unprompted review
Norvo logo

Reply from Norvo

Hi Trygve, thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 4 out of 5 stars

Everything was ok😃

9 January 2026
Unprompted review
Norvo logo

Reply from Norvo

Hi Grete, thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Super netthandel

Everything is fine, products work correct. Not so long waiting time. I got what I had expecyed

7 January 2026
Unprompted review
Norvo logo

Reply from Norvo

Hi Marek, thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

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