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Review summary

Created with AI, based on recent reviews

Considering 317 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with their orders, frequently encountering issues with delayed shipments and a lack of communication regarding their purchases. Reviewers also reported very slow response times from customer service, with many emails and messages going unanswered. However, some people were satisfied with the quality of the products, describing them as "spot on" and "excellent." A few other people also felt that the delivery service was quick and efficient for certain items, though this was not a consistent experience.

What people talk about most

Order

Customers consistently express strong dissatisfaction with their order experiences. Many report significant... See more

Product

Clients share ambiguous opinions on product. While some reviewers praise the quality of items like... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers express significant frustration... See more

Response time

Users describe significant dissatisfaction with response times. Many customers report sending numerous emails... See more

Quality

Consumers find quality to be positive. Many reviewers praise the amazing tracksuit, the "perfect tees," and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Bought a navy tracksuit about a week and half ago still hasn’t come and ignored my message asking if they’ve forgotten about me . Customer service is iffy , but no doubt that the tracksuit will be goo... See more

Rated 2 out of 5 stars

Ordered on the 29th of November and order has yet to been shipped. Recieved an email two weeks ago saying they are having problems shipping products but have not received any updates since

Rated 2 out of 5 stars

Ok, so the Jeans were delivered but to the wrong address. I updated 'Shop' with my new address but for some reason they chose to use my old one. I asked Nosauce to change the delivery details, whi... See more

Rated 2 out of 5 stars

I ordered on 6 December - had an email to say that they are behind with deliveries and since heard nothing despite emailing and messaging. Very disappointing.


Company details

  1. #605 of 620 best companies in Clothing Shop

Written by the company

Essential basic clothing, keep it simple.


Contact info

2.2

Poor

TrustScore 2 out of 5

448 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Order submitted on 24th of Nov

Order submitted on 24th of Nov. Have emailed several times, one response on 5.12.25 to say shipping would be 2-3 weeks- nil since. This was supposed to be a birthday gift for the end of November and now a christmas gift, still nothing.
No response to emails. No tell number to call. Lots of negative reviews which i only seen after ordering.
£140 for a tracksuit which i don’t have. Disgraceful.

22 December 2025
Unprompted review
Rated 1 out of 5 stars

Untrustworthy

The only communication received from this company was the order confirmation. Despite numerous emails to them trying to get a tracking number of confirmation of despatch, I have received not one response.
Will NEVER use this company again!

22 December 2025
Unprompted review
Rated 1 out of 5 stars

Scam website

Scam website. Ordered product which never arrived and they never answer messages. Do not use.

14 December 2025
Unprompted review
Rated 1 out of 5 stars

SCAM COMPANY DO NOT BUY ANYTHING!

I have placed two orders total £250 and not received anything. I have tried contacting them several times including Instagram and no response. This is a scam company. DO NOT BUY ANYTHING FROM THEM

28 November 2025
Unprompted review
Rated 2 out of 5 stars

I ordered on 6 December

I ordered on 6 December - had an email
to say that they are behind with deliveries and since heard nothing despite emailing and messaging. Very disappointing.

20 December 2025
Unprompted review
Rated 1 out of 5 stars

i ordered my teenage son a tracksuit on…

i ordered my teenage son a tracksuit on 25 th November, still waiting for it its been 3/4 weeks now and i have sent emails on all different platforms and no response, really not impressed to be honest, and if it doesn’t arrive before christmas, i will not be buying from here again

19 December 2025
Unprompted review
Rated 1 out of 5 stars

Poor

I am still waiting for my order. Having emailed twice I have still not had a response. Such poor customer service

28 November 2025
Unprompted review
Rated 1 out of 5 stars

Is it a scam….!!!

Ordered goods on 8th December, expecting delivery no longer than 7 days. Sent email on day 8, received reply yesterday saying goods would take 1-2 weeks more….

If the goods don’t arrive before Monday I will be cancelling the order and expect my refund immediately.!!

I won’t be holding my breath, as they aren’t the best at communicating..!!

I’d avoid them if you can.
Still not convinced it’s not a scam..!! We shall see 😳

17 December 2025
Unprompted review
Rated 5 out of 5 stars

THE BEST

The only clothes i wear now. The BEST quality and all of these reviews saying otherwise… no words for them. The ULTIMATE brand

18 December 2025
Unprompted review

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