NotaryLive Reviews 1,140

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and professional, often highlighting their efficiency and thoroughness. The service itself is frequently described as excellent, convenient, and easy to use, saving people time and effort. Many appreciate the smooth user experience and the ease of navigating the website. However, some customers also noted occasional difficulties with the website, such as issues with ID acceptance or initial confusion with navigation. A few people mentioned having to wait for a notary or encountering technical challenges with the browser or audio.

What people talk about most

Staff

Consumers generally express high satisfaction with the staff. Reviewers frequently describe notaries as... See more

Service

Clients share positive opinions on service, frequently highlighting its speed, efficiency, and ease of use.... See more

User experience

Customers consistently note positive experiences with user experience, praising the service as fast,... See more

Website

Reviewers highlight positive aspects of the website, noting its ease of navigation and efficiency, which made... See more

Customer service

Customers generally report positive experiences with customer service. Many reviewers highlight the... See more

Based on these reviews

Rated 5 out of 5 stars

This service is great! Notaries are friendly and helpful. Flat fee of $25 for multiple documents. Much better than Proof/Notarize. I've had nothing but trouble with that other company, especially... See more

Company replied

Rated 5 out of 5 stars

I am in Florida and I needed a Death Certificate from California. I had difficulty getting the site to accept my Identification. However, once I went outside and used natural light to take a phot... See more

Company replied

Rated 5 out of 5 stars

I needed a notary signature to request some copies of legal records and got directed to this site. It was surprisingly great! Kaya Thompson was very kind and polite, and amazingly efficient. The instr... See more

Company replied

Rated 5 out of 5 stars

I’ve spent three days trying to figure out how to complete my notary. It took less than 15 minutes from the time I found NotaryLive’s website to completing the task. The steps were easily explained, I... See more

Company replied


Company details

  1. Software company
  2. Notary Public

Written by the company

NotaryLive is a Remote Online Notary (RON) platform. Notarize documents from the comfort of your own home using a desktop or mobile device through our secure online portal.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great experience with Kaya

Great experience with Kaya! She was so polite, efficient, and helpful. Will definitely use again, and I hope I get Kaya again!

12 October 2025
Unprompted review
NotaryLive logo

Reply from NotaryLive

Thank you for sharing your feedback! We’re glad Kaya provided a polite, efficient, and helpful experience.

Rated 4 out of 5 stars

It was easy to use once I figured it…

It was easy to use once I figured it out on my tablet

11 October 2025
Unprompted review
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Reply from NotaryLive

Thank you for your feedback! We’re glad you found the platform easy to use. We’re always working to make the process even smoother for all devices.

Rated 5 out of 5 stars

Fast & uncomplicated!

And again I've experienced an outstanding notarization service from NotaryLive. This time JOANNE was the one who notarized my document in no time! Thank you very much Joanne, you did a great job! :-)

7 October 2025
Unprompted review
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Reply from NotaryLive

Thank you for sharing your experience! We’re glad Joanne provided quick and reliable service. We’ll be sure to pass along your appreciation to her and the team.

Rated 5 out of 5 stars

notary kaya thompson

while the platform was frustrating, kaya thompson was my notary two nights in a row. She was persistent yesterday, even though it warranted no results (yet). Today, she was more than elated to see us and was quick and efficient!

6 October 2025
Unprompted review
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Reply from NotaryLive

Thank you for your feedback. We’re sorry the platform caused frustration, but we’re glad Kaya provided great service and helped make things easier. We’ll be sure to recognize her for her persistence!

Rated 5 out of 5 stars

Here's the thing...if it's convenient…

Here's the thing...if it's convenient for you to do certain things from home. It's a little bit of a wait but your gonna have to go out , drive and wait out in the world anyway. I at least was able to make a calming cup of tea while I waited. The Notary was polight and to the point. Soft spoken and kind. And while the process in its entirety was not faster it DEFINITELY was less stressful. Worth every cent!!

5 October 2025
Unprompted review
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Reply from NotaryLive

Appreciate you sharing this! We’re glad our service made things easier and less stressful for you. Convenience and professionalism are exactly what we aim for, and it’s great to hear your notary delivered that experience.

Rated 5 out of 5 stars

Awesome.

Awesome.

didn't know this was a thing.

3 October 2025
Unprompted review
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Reply from NotaryLive

Spread the news! Thanks for checking us out!

Rated 5 out of 5 stars

This is awesome!

This is awesome!! So easy and didn't have to leave home to go to the bank!

22 September 2025
Unprompted review
NotaryLive logo

Reply from NotaryLive

Making notarization fast and accessible from home is exactly what we aim for. Thanks for the feedback!

Rated 5 out of 5 stars

Very nice service

Very nice service. Comprehensive, attentive, and helpful. I didn't get the agents name, but she is amazing. Give her a raise.

18 September 2025
Unprompted review
NotaryLive logo

Reply from NotaryLive

We appreciate the shout out! Check us out again anytime!

Rated 3 out of 5 stars

The website wasn’t super intuitive

The website wasn’t super intuitive. Lots of guessing on my behalf to finally arrive at end product.
Notary -Hannah - was quite helpful! …and patient I might add…
Hannah gets ALL 5 stars ⭐️

17 September 2025
Unprompted review
NotaryLive logo

Reply from NotaryLive

We are glad Hannah delivered five star service and appreciate your kind words about her professionalism. We hear your comments about the website experience and are working to make the process more straightforward. Your input helps us improve!

Rated 5 out of 5 stars

Anytime, Anywhere.

It's 8:30pm in the evening and a notary was available. I was able to take care of this, including signing up, paying the fee, and making contact with a notary, in less than 15 minutes.
She verified the document and me, made some small talk, and went on to finish the notarization. She also gave me the opportunity to review the document as well.
No searching for a local notary, hoping they're available and opened and best of all, I did it in my pajamas outside of business hours.
This is an excellent services to be able to use, either with a subscription or as an a la carte service.

16 September 2025
Unprompted review
NotaryLive logo

Reply from NotaryLive

Making notary services accessible outside of business hours, without the need to travel or schedule around limited availability, is exactly what we aim to provide. Your feedback reinforces why flexibility and reliability are central to our service. Thanks for sharing!

Rated 5 out of 5 stars

Convenience and easy

Convenience and easy. Very polite and professional.

16 September 2025
Unprompted review
NotaryLive logo

Reply from NotaryLive

Thanks for taking the time to leave a review!

Rated 5 out of 5 stars

Worked Very Well even on a Sunday

Worked Very Well even on a Sunday. The people are very nice. They'll send you a text to tell you to log on when they're available. Just perfect!

14 September 2025
Unprompted review
NotaryLive logo

Reply from NotaryLive

Our team works hard to make the process simple and accessible, and it’s great to know the text notifications and support made things convenient. We appreciate your feedback and look forward to assisting you again!

Rated 5 out of 5 stars

That was so easy

That was so easy! Kaya was friendly and helpful. Would definitely use again!

12 September 2025
Unprompted review
NotaryLive logo

Reply from NotaryLive

We appreciate you giving the notary a shoutout! Thanks for checking us out.

Rated 5 out of 5 stars

Living will

Brooke worked with me & my mom to initiate a living will.Lifting a burden off me.Thanks Brooke for caring.

11 September 2025
Unprompted review
NotaryLive logo

Reply from NotaryLive

Thank you for the feedback!

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