RUN...DO NOT WALK! I have had 8 loans with this company…
I have had 8 loans with this company and up until the last month, I had no issues. 2 weeks ago after paying my loan in full and re- applying for an advance was told that since my new bank account only showed the last 3 pay periods that my loan could not be granted, this is despite providing months of bank statements and paystubs to prove my employer had not changed they wouldn't budge. I was told to wait until today when my pay gets deposited and I would have 4 payroll deposits. I waited, applied today and was told that even though I connected my bank and it shows my payroll deposited, the system won't recognize it until tomorrow, denied the loan again and asked if I reapplied tomorrow if we could get the loan process started and was told there's a mandatory 7 day wait period between applying. This had not happened with the past 8 loans I had obtained and now its an issue? I had not missed a payment, all loans paid in early and in full, great repayment record and I can't reloan. I feel like someone dropped the ball and/or somethings not adding up. I keep getting recommended for their wealth program, absolutely not, I requested an advance not that program.
It's been difficult getting a hold of any one that works there, can't find a phone number to call and emails are only answered sometimes. Save yourself the hassle and apply somewheres else, this company does not care if you have a great payment track record and paid all your loans in full and some early. They lost me as a customer over this and the lack of replies/ help. Absolutely unacceptable Customer Service in today's over saturated loan advance market. Trust the reviews on this company, they all ring true. Shame on you Notch up!








