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See what reviewers are saying

Rated 5 out of 5 stars

I’ve tried a few brands of toothpaste tablets and I really like these ones! I love the ethos of the company and my experience with customer service has been 10/10! 😁

Rated 1 out of 5 stars

I've ordered from this company 12 times previously without issue and their products are good. On this occasion my subscription auto renewed, but no goods shipped. I chased them over about a month an... See more

Rated 1 out of 5 stars

Three weeks since I paid, estimated delivery of 3 working days. No attempt at contacting me. One very vague reply to my request for an update telling me it would arrive "soon", which was 2 weeks ag... See more

Rated 5 out of 5 stars

Ordered tooth tablets and couldn't be more pleased; teeth are clean, mouth fresh, and no mess that one gets from using watery paste. Neatly boxed with no plastic tape and the packaging pellets are ma... See more

Company details

  1. Toiletries Shop
  2. Cosmetic Dentist
  3. Dental Supply Shop
  4. Vitamin & Supplements Shop

Written by the company

We are an innovation led sustainable oral care company. Using premium materials and technology we work with dentists, scientists and experts to create products that are superior to conventional products in performance and environment. Our mission and vision is to make sustainable products affordable and accessible so people can make the switch and to challenge to status quo of making profit at all cost.


Contact info

3.0

Average

TrustScore 3 out of 5

119 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fabulous products

Fabulous products
Quick delivery
Lovely packaging
Top customer service
And you always get an email back straight away if you ask a question
Brilliant company to buy from

3 April 2022
Rated 1 out of 5 stars

I send a message asking you to cancel…

I send a message asking you to cancel my subscription but haven’t had any response from this company. Poor customer service.

14 March 2022
NoWa logo

Reply from NoWa

Hi Anna, thank you for your review and although it's disappointing to receive such a low score we also understand your frustration. We did respond back to you on the 5th March, the same day you requested a cancellation but it may have ended up in your spam.

We take customer service extremely importantly so although we feel we acted promptly on this occasion it appears that there may be further room for improvement.

We don't hide behind excuses, if we've made a mistake or have room to improve we will own it and act on it so thank you for bringing your concerns to us. Hopefully you might be able yo update your review or give us another chance in the future to prove we practice what we preach

Rated 5 out of 5 stars

Great product

Great product, great service...Great price! However, I couldn't change the payment method without getting an email prompt that my payment couldn't be processed. Which meant I couldn't update it with new card details until payment had tried to be taken. But other than that, 👍🏻👍🏻. Thankyou

9 March 2022
Rated 5 out of 5 stars

Excellent company

Excellent company , excellent product. Ordered a product which unfortunately didn't come, notified the company and without any Hassle they send a new one out which arrived quickly.
I love the fact that I'm reducing my carbon footprint and reducing my plastic
Would definitely deal with this company again

20 February 2022
Rated 3 out of 5 stars

Midline business

NoWa is okay, nothing special about it, nothing WOW about it, just average products that make no difference to me in the end. The toothpaste tablets are okay, nothing special, just does its job and cleans my teeth. The floss is fine, nothing special about it. Packaging was minimal which is great as I hate waste, but not recyclable. Just an average product from an average business.

12 February 2022
Rated 5 out of 5 stars

I was recommended NoWa by a friend and…

I was recommended NoWa by a friend and so gave their tooth tabs a try. I'd been using a tooth soap previously but although my teeth felt healthier it didn't taste great.
The tooth tabs were easy to use, pleasant tasting and still left my teeth feeling clean. The storage tin for them is fantastic and I look forward to ordering their sonic toothbrush once they offer replacement heads on subscription. I can tell they will be open and innovative when it comes to offering recycleable/reusable mouth wash cups for measuring out 10ml of water to mix your mouth wash tabs with and other bits and pieces to enhance their range.
Customer service is great and the subscription and account easy to set up, amend and use.

7 February 2022
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, replied promptly to a request I had about the ingredients used.
Loving the concept of toothpaste tablets and proud to be adding a little bit of support to helping save "Planet Earth".
They taste pleasant and leave my teeth feeling squeaky clean.

21 January 2022

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