notime (Schweiz) AG Reviews 3,441

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 234 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service for its speed and efficiency, often receiving their orders on the same day they were placed. Many people highlight the excellent communication, with timely email and SMS updates, including live tracking and precise delivery windows, which helps them prepare for arrival. The staff is frequently mentioned for being friendly, professional, and accommodating, often going the extra mile to ensure packages are delivered personally and according to specific instructions. Reviewers also appreciate the option to provide delivery notes and the effort to avoid unnecessary packaging, contributing to a smooth and reliable overall service. However, some customers also noted occasional issues, such as not receiving a prior delivery message as expected. A few other people also felt that packages were not adequately protected from rain, especially when delivered in their original packaging, leading to concerns about product condition.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Staff

Consumers find staff to be positive, consistently praising their friendliness and helpfulness. Reviewers... See more

Service

People report positive experiences with service, often highlighting the efficiency, reliability, and... See more

Product

Reviewers highlight positive aspects of product delivery, with many praising the same-day delivery and fast... See more

Order

Customers consistently note positive experiences with order delivery, frequently highlighting the speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Corina placed the items as requested in the mailbox and even made photographs. I was able to pick up the items in my time as I am slowed down in walking stairs (broken ankle joint and sick). This sol... See more

Rated 5 out of 5 stars

You get informed first by email about the upcoming delivery with a link to track a limited time slot for expected delivery that is updated immediately when it changes. You can give info on how you wan... See more

Rated 5 out of 5 stars

I was very pleased with the service provided by notime (Schweiz) AG. The delivery was completed within the scheduled time slot, with impressive speed and efficiency. Communication throughout the proce... See more

Rated 5 out of 5 stars

I received prior notice about the exact time that the package would be delivered, which I find very impressive. Your coworker arrived on time despite heavy rain and made sure to deliver the package pe... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I really appreciated the perfect timing and pre-notificatiom

I really appreciated the perfect timing and the helpful pre-notification. We have thieves that sometimes steal packages and with the narrow time window of delivery (ca. 40min) I know when to be ready. The delivery person was very friendly, which made the whole experience smooth and pleasant.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Expedited delivery with excellent communication

I was very pleased with the service provided by notime (Schweiz) AG. The delivery was completed within the scheduled time slot, with impressive speed and efficiency. Communication throughout the process was clear and timely, ensuring a smooth experience from start to finish. I placed the order in the morning, and by the evening, the goods had already arrived, truly outstanding service. :) Many thanks to Digitec/Galaxus and notime AG.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Incredibly fast

Incredibly fast, great digital communication and no packaging waste, just the original products.

18 August 2025
Unprompted review
Rated 5 out of 5 stars

The delivery of the HMIP Home Control…

The delivery of the HMIP Home Control Unit from notime Delivery Service was outstanding. It arrived incredibly fast and was right on time. The delivery company was competent, pleasant, and maintained very good communication throughout the process. Overall, a fantastic experience.

14 August 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look