Ordered a pair of shoes that they didn’t actually have and only was told when I enquired about why they had not been shipped, was then told they had them in a different colour and could be dispatched... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was sceptical icl cos they’re some bad reviews on here but these guys are actually really good and no I’m not a bot lol that sounds like something a bot would say but anyways trust these guys they’... See more
I bought a pair from them on Depop and my order never arrived, I had to open a dispute via PayPal as they wouldn’t even reply to my messages. They then had the audacity to leave a bad review on my pro... See more
Have purchased several items now through NIYW and their service has been flawless every time. Not to mention their vast selection of vintage ACG gear at very fair prices! Also, fast delivery, what’s n... See more
Company details
Written by the company
Not In Your Wardrobe, We are an online clothing store, specialising in new and pre-loved vintage clothing. We have a large collection of deadstock early 2000's Nike, Adidas and other sports brands. Our collection of pre-loved vintage clothing includes a wide range of popular brands such as Champion, Gucci, Burberry and also one off pieces such as graphic print band t-shirts and Nascar. Not in Your Wardrobe offers our clientele the opportunity to shop sustainably and find clothes they love at great prices. We aims to be a sustainable fashion company, helping to reduce the effects of fast fashion on the planet.
Contact info
runningwell House, Warren Road, CM38DG, chelmsford, United Kingdom
- 07415 676006
- notinyourwardrobe.manager@outlook.com
- notinyourwardrobe.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
I haven't recieved this order
I haven't recieved this order. I ordered the same item last month and it wasn't sent. I emailed the company and got no response. Really poor service.
Scammers crooks, I not received paid purchase more than 4 months
Scammers crooksI, l not received paid purchase more than 4 months.
I have not received my items yet and…
I have not received my items yet and I’m very disappointed with the situation.
Awful my order still hasn’t arrived two…
Awful my order still hasn’t arrived two weeks after ordering, made multiple attempts to contact the company with no response
Dreadful company - avoid like the plague
Orders don’t arrive and no customer service. Effectively scammers. Do not use.
Failed to deliver in time
Failed to deliver in time.
Failed to respond to email asking to rearrange delivery.
Awful- item never posted!
Ordered on the 12th May. Item has not been shipped and no response to numerous emails.
I will be taking this up with my bank unless my item is posted by the end of the week.
Awful customer service would not recommend this website AT ALL
Ordered on Sunday 19th with Royal…
Ordered on Sunday 19th with Royal Mail24. It’s now 24th and they haven’t even been dispatched. I wish I had read these reviews before I ordered.
NEVER RECEIVED ITEM
Never received the item I ordered, no email communication to say it wasn't coming and no response to several emails I sent them asking for an update. The worst service EVER!
Delivered on time and excellent…
Delivered on time and excellent product. Will use Not in your Wardrobe again for unique things
Still not received order & no reply…
Still not received order & no reply from emails. I call it theft !!
Zero updates
Zero communication, no update on the order for a week now. Site says items posted Mondays, Wednesdays and Fridays - so where is my order? Will go down the bank chargeback route if I don't see my item this week.
Still waiting for my order had no feed…
Still waiting for my order had no feed back from emails
Great service when I had some…
Great service when I had some questions, rapid delivery and fantastic prices. 5* all round
Would use again
Speedy delivery, great price and product would definitely use again
Carhartt Cap
Lovely guy to deal with. Great service and fast delivery will buy from him again and would recommend others to also!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





