Notresucces Reviews 575

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 297 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the excellent quality of the products, noting the premium feel of the fabrics, precise craftsmanship, and great attention to detail. Many also highlight the smooth ordering process and the overall positive experience with the items received. However, some people were dissatisfied with the response time from the company, reporting slow communication and unhelpful replies. There are also concerns regarding delivery, with several customers experiencing significant delays, missing items, or orders that never arrived.

What people talk about most

Product

Clients share ambiguous opinions on product quality. Many reviewers praise the outstanding quality, premium... See more

Order

Consumers find order experiences to be ambiguous. Many customers praise quick shipping, careful packaging,... See more

Quality

Customers generally express high satisfaction with the quality of products, highlighting excellent... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. Many customers praise fast shipping, with some... See more

Response time

Users describe negative interactions with response times. Many customers report slow responses to messages... See more

Reviews shaping this summary

Rated 3 out of 5 stars

My order from NotreSucces.com arrived safely, but a few items looked smaller than I thought 😅

Rated 4 out of 5 stars

I ordered a T-shirt and it arrived really quickly, the next day. The quality is great, both the print and the fabric itself. Overall, the price-to-quality ratio is good, the prices could be a bit lowe... See more

Rated 4 out of 5 stars

The designs are great and stunning, my package hasn’t arrived yet but I’m sure it’ll be the best order of my 2025



Contact info

3.5

Average

TrustScore 3.5 out of 5

575 reviews

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Replied to 4% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Finally solved

Had some issues with my previous order since it was pretty slow, but they sent me an email explaining there was some logistics issues that they finally solved, and indeed last order was fast and perfect. As a brand owner as well i understand how hard it is to deal with these side of things, im happy you guys solved and wish you the best

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Review

First of all, the quality of all your products is among the best. I really appreciate the great work that everyone at the brand is doing and everything that you are improving little by little. I have complete confidence in you guys from the beginning. Congratulations.

6 October 2025
Unprompted review
Rated 3 out of 5 stars

Almost bad experience that turned out ok

Terrible experience, goods are just not being sent. It already has like 9 days and it still no updates from the carrier and no mail response. Will ask for the refund, I'll update you guys on that.

Edit: My order arrived 10-14 days later instead of the 6-8 business days mark. The quality of the goods is very nice and look very posh. Bear in mind that my order was shipped to Mexico, no customs charge whatsoever, but expect that little delay.

2 October 2025
Unprompted review
Rated 1 out of 5 stars

They have been ignoring my messages…

They have been ignoring my messages about a refund. They said I will get it within a week but that has gone past and they have not sent any messages to me and no matter how many times I contact them they ignore it. This has been going on for months. They lie about shipping times as well as it took nearly a month for my package to even reach customs where I got an extra £57 charge.

2 October 2025
Unprompted review
Notresucces logo

Reply from Notresucces

Hi,

We’re very sorry to hear about your experience, that’s absolutely not how things should go. I’ve personally asked our team to review your case today and make sure your refund is processed immediately.

Please send your order number once more to team@notresucces.com, and we’ll prioritize resolving this for you. Regarding customs, unfortunately import fees can vary depending on the destination country, but we’ll make sure to review your case carefully.

Thank you for your patience, we’ll ensure this is finally handled properly.

Kind regards,
The Notre Succès Team

Rated 5 out of 5 stars

Great Quality and Fast Shipping

I ordered the Notre T-Shirt in Navy and the shipping was pretty quick, I received it just 4 days after placing the order, which is fast for international delivery. The quality is excellent, the fabric feels great, and the fit is good. The only thing I would mention is that it’s slightly shorter than most of my other T-shirts. (I’m 188 cm tall and ordered size M.)

29 September 2025
Unprompted review
Rated 1 out of 5 stars

Do not order! It’s a scam!

Do not order!
My order never arrived and the company don’t refound the money. Please, don’t make the same mistake like me. It’s a scam.

25 September 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER!!

DO NOT ORDER!!

I have had a horrific experience with this company, and couldn’t begin to express the upset they have caused me.
Originally I placed an order on 21st May, expecting it to be delivered within the next 10 days as it states on the website. 2 weeks go by with no updates on whether my order had been dispatched etc so sent an email asking for an ETA. The reply stated there was an issue with my order and it would arrive the following week, which it didn’t. Emails carried on being sent back and forth with excuses including, my deliver address was wrong, there were problems with their warehouses, high demand in orders, order being lost… the list goes on.
I then received a note in the post on the 10th August regarding a £55 customs charge and £8 VAT, that was associated with this order. After contacting Notre Success once again they suggested I travelled and paid this charge, which I did not do. Reasons being, the increasing lies and excuses I had received from the company, I didn’t trust that if I travelled to collect the order and paid the charge I would be refunded that money by the company. Since then I have been asking for a full refund on my order, which they will not authorise, stating once the parcel is sent back to them I will receive my refund. This is extremely unacceptable considering it has been 3 months since I placed the order, and to expect me to wait even longer is disgusting service, especially when I haven’t received anything I ordered. Please don’t make the same mistake I did and order from this company!!!

21 September 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. Always there to answer any questions, even gave me a promo code after my order got delayed after US weather issues. Amazing experience

18 September 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT PURCHASE NOTRE SUCCES!!

DO NOT PURCHASE NOTRE SUCCES!!! IT IS A SCAM!!! GOODS NEVER ARRIVED AND THEY REFUSE TO REFUND MY MONEY!!!

I REPEAT DO NOT PURCHASE!!!

PLUS THEY TOOK 2 MONTHS TO MAKE THE GOODS!! WHEN THE ORDER FINALLY SHIPPED SUPPOSEDLY IT NEVER ARRIVED AND THEY REFUSE TO REFUND ME.

WEBSITE DOESNT SAY BUT EVERYRHING IS DONE TO ORDER. ORDERS TAKE 4 TO 8 WEEKS!!!!

FALSE ADVERTISING.

WORST WEBSITE EVER!!!
SAVE YOURSELF A HEADACHE AND DO NOT PURCHASE!!!

8 June 2025
Unprompted review
Rated 1 out of 5 stars

Big disappointment, waste of money

Notre Succes is extremely disappointing. The product arrived with obvious defects and the quality is far below what they advertise. Customer service is unprofessional and unhelpful, offering no real solution and wasting time. This company feels unreliable and careless. I strongly advise others to stay away.

16 September 2025
Unprompted review

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