Noun Naturals Reviews 

182
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 146 reviews, reviewers had a great experience with this company. Consumers frequently praise the natural ingredients and gentle formulas that leave hair feeling exceptionally soft, clean, and deeply nourished throughout the entire day. People also love the refreshing scents of the shampoo and conditioner, noting that the items perform wonderfully without leaving any heavy residue behind. However, some reviewers were not happy with the delivery service, mentioning extremely long waiting times and delayed shipping updates lasting for several months. A few other people also felt that customer support was unhelpful and unresponsive when trying to resolve problems or get updates on missing packages.

What people talk about most

Product

Clients share positive opinions on product quality, noting that items like the shampoo and conditioner leave... See more

Quality

Customers consistently note positive experiences with quality, praising the high-performing natural... See more

Order

Users describe ambiguous interactions with order, highlighting a stark mix of frustrating delays and positive... See more

Delivery service

People report ambiguous experiences with delivery service, reflecting mixed opinions among consumers. While... See more

Customer service

Customers had ambiguous experiences with customer service, reflecting highly mixed opinions. While many... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Fast delivery, but when i used it for the first time today, my hair felt squeaky clean after using the shampoo, and my fingers why like grippy in a dry way.

Company replied

Rated 5 out of 5 stars

I absolutely love Noun Naturals! The shampoo and conditioner leave my hair feeling super clean, soft, and healthy without any heavy residue. The beard butter is incredible — it keeps my beard soft, mo... See more

Company replied

Rated 5 out of 5 stars

Before using noun, my moms hair used to fall off frequently and we tried many shampoos and oils but it didnt work but when I got noun, my mom tried it out and loved it and she has always been ordering... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Life-Changing Haircare — Like a Blowout Every Time! I’ve tried so many natural brands, but Noun Naturals is truly on another level. The shampoo and conditioner are beyond amazing whe... See more

Company replied


Company details

  1. Health and beauty shop
  2. Beauty product supplier
  3. Hair product shop

Written by the company

At Noun Naturals, we take pride in being one of the world’s leading manufacturers of natural and organic hair care products. Our mission is simple: to create the highest-quality products that meet the rigorous ISO 16128 standards for natural and naturally derived ingredients. We believe in transparency, quality, and offering our customers the best in natural hair care. If you've experienced any issues with your order in the last three months, please reach out directly to admin@nounnaturals.com, and our dedicated team will make it right. We're here to ensure every experience with Noun Naturals is nothing short of amazing! Thank you for being part of our journey. We truly appreciate your support! Noun Naturals – Elevating Natural Hair Care, One Bottle at a Time


Contact info

3.9

Great

TrustScore 4 out of 5

182 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(182)

146 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Shampoo and Hair balm

I love the product. It was absolutely amazing from the shampoo to the balm!!

27 October 2025
Noun Naturals logo

Reply from Noun Naturals

Hey Hazem!

That’s awesome to hear. We’re really glad you enjoyed both the shampoo and the balm, those two were made to complement each other perfectly. Thank you for giving them a try and for taking the time to share your experience.
We truly appreciate the support.
Best,
Steven

Rated 1 out of 5 stars

Poor Customer Service

Product was not sealed and leaked during the delivery. Sent photos to customer service and they said someone would review my request. Never heard back from anyone at the company, despite several attempts to follow up. Will not be re-ordering.

1 July 2025
Noun Naturals logo

Reply from Noun Naturals

Hey Chris, we see we handled your case in march 2025, we just shot you an email to make sure everything got sorted out

Rated 1 out of 5 stars

The product came in liquid form

The product came in liquid form, email company. Told me to put it in the freezer while half of the product already spilled out…

1 July 2025
Noun Naturals logo

Reply from Noun Naturals

Hey Mike, yes- you were referring to our beard butter, which is an old formulation, we are working on releasing a stable one that does melt during extreme heat (:

Rated 5 out of 5 stars

Noun naturals ships so fast as soon as…

Noun naturals ships so fast as soon as you order it ships the same day or the next day there shipping is the best ever there products are so amazing it helped my grey grow and become healthy it got rid of my dandruff and dryness an oily hair best brand in the world wallah.

16 September 2025
Noun Naturals logo

Reply from Noun Naturals

Wow, thank you for such an incredible review. We’re so happy to hear how much Noun has helped your hair and scalp feel healthier and balanced. Hearing that it’s made a real difference for you means a lot to us.
We’ll definitely keep working hard to keep that same level of quality and fast shipping you’ve experienced.
With appreciation,
Steven

Rated 5 out of 5 stars

Best product I ever put in my hair

Best product I ever put in my hair, leaves hair feeling healthy

12 October 2025
Noun Naturals logo

Reply from Noun Naturals

Hey Moon!

Thank you for the amazing feedback. We’re really glad to hear the products have your hair feeling healthy — that’s exactly what we aim for. Appreciate you taking the time to share your experience and for being part of the Noun community.
With appreciation,
Steven

Rated 1 out of 5 stars

It made me bold i swear it so bad…

It made me bold i swear it so bad shampoo no joke I lost so much hair because of this shit shampoo

16 May 2025
Noun Naturals logo

Reply from Noun Naturals

Hey Shah, we see you are upset we did not accommodate your recent request in March, we also see you placed 3 orders and love our products, please do not spread lies and hatred just because we did not accept a absurd customer request, we are happy to fix this in an amicable way

Rated 2 out of 5 stars
Noun Naturals logo

Reply from Noun Naturals

Hey Xavier,

thanks for reaching out. I saw your trust pilot review bro and i really apologize for the shipping delay.

I saw that you were located in New Zealand and then it instantly hit me. I felt bad because New Zealand and Australia take the longest time to ship to from where our distribution center is located.

We are doing our best to shorten these timelines.

I want to let you know that i really think its going to be worth the wait. We put a huge amount of work into our shampoo & conditioner and im looking to hear your honest thoughts and feedback.

In addition Xavier, to compensate for the long wait, I am going to be refunding you for the shipping of your order.

If you have any questions please reach out to me and don't hesitate!

Talk soon,
Steven

Rated 5 out of 5 stars

Thank you

It's a good clean and effective product I love to use it.

29 September 2025
Noun Naturals logo

Reply from Noun Naturals

Lets go Amir thank you for your feedback bro!

What do you think of the new bottle design?

- Steven

Rated 5 out of 5 stars

Great product

Great product, delivery on time

30 September 2025
Noun Naturals logo

Reply from Noun Naturals

Hey Jarrod thank you so much for your feedback!

I really appreciate it bro.

What do you think of the scent profile of the shampoo? Personally i love that cooling peppermint note.

- Steven

Rated 5 out of 5 stars

The Best Hair Products

Authentic and honest company that formulates the best natural hair products.

If you are looking for a natural shampoo that works just get this, its a bit pricey but ive bought from them many times and the bottles last me months, definitely worth it.

Ive been using their shampoo+conditioner for over a year now and i don't plan on switching to any other brand anytime soon, they use very minimal ingredients that i feel comfortable putting on my head. I hope this level of quality continues in the future!

20 October 2025
Unprompted review
Noun Naturals logo

Reply from Noun Naturals

Hey Dylan,

Thank you so much for taking the time to leave such an amazing review. It truly means a lot to us to hear that you’ve been using our Shampoo and Conditioner for over a year and continue to trust us with your routine.
We put a lot of care into keeping our formulas clean, minimal, and effective — so knowing it’s made a lasting difference for you really makes all the work worth it.
Appreciate your continued support, and we’ll make sure that same level of quality stays consistent as we grow.
With appreciation,
Steven

Rated 5 out of 5 stars

Good service and products!

Good service and products!

29 September 2025
Noun Naturals logo

Reply from Noun Naturals

Hey Dion, thank you so much for sharing your feedback and experience with Noun. We greatly appreciate it so much and we're so glad the proudcts are doing the job you've been looking for with your haircare needs.

Rated 4 out of 5 stars

Based opposition.

Shampoo cleansed my scalp superbly, however the conditioner wasn't as hydrating as I though it was for 3 mins

2 October 2025
Noun Naturals logo

Reply from Noun Naturals

Hey Giovanni, glad the shampoo gave your scalp that clean feel. For the conditioner, try leaving it in a bit longer or using slightly more depending on your hair type. It’s made to hydrate without heavy residue, so dialing in the amount can make a big difference. Thank you so much for sharing your feedback and experience! 🙌

Rated 5 out of 5 stars

Very natural

Very natural, keeps your hydrated all day

29 September 2025
Noun Naturals logo

Reply from Noun Naturals

Hey Muhammad, thank you so much for taking the time to share your feedback and post your review. So glad the products have been helping! Thank you for your support 🙏

Rated 5 out of 5 stars

Would recommend to a freind!

Shampoo arrived quickly. Good customer feedback. The quality of the shampoo is excellent, my hair texture is still fine but I don’t have any buildup or oily scalp because of it.

29 September 2025
Rated 5 out of 5 stars

The most helpful service

The most helpful service, always ready to help and always give the best replies to make sure I am satisfied as always

29 September 2025
Noun Naturals logo

Reply from Noun Naturals

Arsene thank you so much for your feedback and review. Seriously this made my day. I greatly appreciate the kind words and thank you for supporting and choosing Noun Naturals to take on your haircare needs 🙌

Rated 5 out of 5 stars

Noun Products live up to expectations…

Noun Products live up to expectations and both products are perfect for the hair.

29 September 2025
Noun Naturals logo

Reply from Noun Naturals

So glad the expectations have been met Alvaro! Thank you so much for supporting and choosing Noun for your haircare needs!

Rated 5 out of 5 stars

My hair feels amazing!

The shampoo and conditioner product was amazing and i'm really glad that I purchased it, and i'm excited to continue to purchase more. Thank you!

22 September 2025
Noun Naturals logo

Reply from Noun Naturals

Hey Hannan! So glad the Shampoo and Conditioner are helping out in your haircare routine! Thank you so much for the support and choosing Noun Naturals!

Rated 2 out of 5 stars

Product is good.. BUT THEY NEVER HAVE STOCK

Product is good. I love it. I ran out.. but cant seem to order more because EVERYTHING IS SHOWING SOLD OUT FOR THE PAST TWO MONTHS ON THEIR WEBSITE. EVEN LAST YEAR I KEPT CHECKING EVERYWEEK TILL THE PRODUCT WAS INSTOCK BEFORE ORDERING. IF YOU CANNOT KEEP UP WITH STOCK JUST FILE FOR BANKUPTCY... anyways... I ended up buying their competitor.. AT LEAST THEY HAVE STOCK!!!!

1 October 2025
Unprompted review
Noun Naturals logo

Reply from Noun Naturals

Hey man, sorry for late reply, again lost access to Trust pilot account, we totally get where you’re coming from and we’re really sorry about that. We know how annoying it is to keep checking and seeing things sold out. The reason behind it is actually pretty exciting , we’ve been working on a full rebrand and major product upgrade.

At Noun Naturals, we didn’t want to rush things. We’ve been working with the former VP of Innovation at L’Oréal to source the best, next-gen natural ingredients on the planet. The new tech in natural extraction methods and bioactive ingredients has completely changed the game. These new naturals actually perform better than synthetics, and we wanted to bring that level of performance to everything we make.

We just relaunched our Shampoo and Conditioner, and it’s been our biggest win yet. The formulas are cleaner, stronger, and better for your hair than ever before. We also reformulated our Hair Oil — the one that won the Men’s Health Best Hair Oil award — and made it even better with botano oil, pumpkin seed oil, and patchouli. Up next are our Texture Powder, Curl Line, Leave-In, and Curl Jelly — all loaded with high-performing, nature-powered ingredients.

We know it’s taken time, but we didn’t want to drop anything half-baked. We took two steps back so we could launch forward with the best stuff out there. Thanks for hanging with us, and we can’t wait for you to try the new Noun Naturals.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look