Very disappointing service from Nova, I’m still due a payout on 80911008 and 80893478. These are both MANTA / FXCM accounts that were migrated to eightcap. I’m eligible for a payout on acc... See more
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Nova Funding or Nova Forex whatever they are because they have changed their name and platform last year a few times are the biggest scam in the Prop industry. They are trying to show that they have n... See more
Company replied
I made my request on 12.02.2025 but after 2 days I wasn’t able to login to my account anymore! I didn’t receive any response from you since then! I am so disappointed and tired of checking my ema... See more
Company replied
Thanks so much clinton from nova you have been so much help getting my 2nd payout approved and processed Thanks
2.1
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130 reviews
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After 3 months of a delay...
I received the same message as many of you guys.. After 3 months of waiting for this company to fulfill their promises I just got a reality check.. They want to offer me 50% discount to but more challenges and to get more money out of me.. I've been denied all my payouts, I have lost all funded accounts, everything gone and they are just resting there trying to screw more people as they can! Careful!!!!
Please guys, stay away from this company!
It's a scam on a scam...
They deserve the very least and the worst of the world..
I hope that we can get together and file a lawsuit agains them because they deserve to pay for what they've done..
Please guys, don't buy anything from them.. And I hope this review gets seen by as many people as possible to prevent more people to be scammed!
Peace out
22 January 2025
Unprompted review
Reply from Nova Forex
Dear Aljaz,
We understand your frustration and disappointment with the recent situation, and we sincerely apologize for the challenges you’ve faced. We want to address your concerns and provide some context regarding the issues.
The delays and account losses stem from complications with our previous broker, which was responsible for managing funded accounts. Unfortunately, when the broker faced operational challenges, it disrupted our ability to provide the seamless service you deserved. While these issues were beyond our direct control, we take full responsibility for finding solutions to mitigate their impact on our clients.
To help affected clients rejoin Nova, we’re offering a 50% discount as a goodwill gesture—not for profit, but to provide a pathway back into our platform after this inconvenience. Under our new structure, we’ve transitioned to in-house programs and simulated funding, ensuring direct payouts and greater stability moving forward.
We understand how disheartening this situation has been, and we’re actively working to rebuild the trust that has been shaken. Our goal is to provide you with the tools and opportunities you need to succeed, and we are committed to improving every step of the way.
Thank you for taking the time to share your experience. If there’s anything further we can do to assist you, please don’t hesitate to reach out.
Best regards,
Nova is a great company to trade with…
Nova is a great company to trade with and most importantly their customer service is excellent
20 January 2025
Unprompted review
SCAMERS
SCAMERS! THEY PROMISED NEW ACCOUNT AND I RECIVED 50% DISCOUNT! SO I was with them more than 6 months, they used migration to change platform and when I send them message they were saying I will recive new account. One day after 30 days of not reciving anything I got an e-mail where they said you got 50% discount. I said I dont want discount I want new account as promised. I have all in my e-mails and I can show prove it!
21 January 2025
Unprompted review
Reply from Nova Forex
Dear Boban,
We understand your frustration and want to clarify the situation. Accounts that do not meet the criteria for migration are provided with a discount code as a goodwill gesture. While we are not obligated to offer this as per our agreement with the previous provider, we’ve extended this courtesy to help affected clients transition to the new platform.
If you have any additional concerns or believe there’s an error with your account’s eligibility, please contact our support team with your account details, and we’ll be happy to review your case further.
Thank you for your understanding.
Best regards,
I have been waiting now for a month for…
I have been waiting now for a month for them to migrate my accounts to their new platform. I keep getting told soon. I paid for challenges now and have accounts in profit but cannot cash out or even trade as they say the accounts are temporarily suspended until they are migrated to the new platform.
accounts 80892411 and 80892344
I have sent multiple emails once in December and now in January and "support" says just wait.
If they can fix this issue and show themselves to be legit, I will update this review.
20 January 2025
Unprompted review
Reply from Nova Forex
Dear Bea Picou,
We sincerely apologize for the frustration and inconvenience you’ve experienced with the migration process. We understand how critical it is for you to regain access to your accounts, especially since they are in profit.
Our team is actively working on migrating accounts like yours to the new platform, but this process has taken longer than initially anticipated due to the complexity involved and the high volume of accounts requiring migration.
We have escalated your case, including account numbers 80892411 and 80892344, to ensure that it is prioritized. Rest assured, your accounts and profits are secure, and we are committed to resolving this as quickly as possible.
We truly value your patience and understanding during this transition. If you have any further questions or concerns, please don’t hesitate to reach out to our support team. We look forward to addressing this matter and restoring your confidence in our services.
Best regards,
Initially they disabled the option to…
Initially they disabled the option to withdraw profits back in November, then they announced a migration. After that, they said the Active Non-US clients (Manta and FXCH Originating Clients Only) would be migrated to the new dashboard. I was patiently waiting for 2 months to be able to withdraw my profits on my 25k account. I had 1k profits unable to be withdrawn due to this 'migration.' A few days ago I received an email with my new login credentials to the new dashboard and a 50% discount, but nothing about my account which has 1k profits. I recently communicated with their customer support via email and they just told me:
"Kindly refer to the email regarding the migration, where your dashboard credentials were provided.
If you were offered a 50% discount, it indicates your account was originally purchased for DXtrade/TradeLocker.
In this case, to access your account, you must purchase an evaluation using the discounted offer, as your account was acquired under previous partners.
If your account was purchased for MetaQuote's or MantaTrade's MT4/5 platforms under FXCH/Manta, then it will be migrated accordingly."
So, my question would be WHEN ARE YOU GUYS GOING TO GIVE ME MY ACCOUNT 80894958 BACK? I purchased that account back in 2023 under FXCH MT4 platform (I am a Non-US customer). Then I asked for a change to MT5. After that, the account was disabled for months while they were transitioning, and THEY gave me a DXTrade account because they didn't offer MT5. Now they are saying I originally purchased a DXTrade account, which is FALSE. I have all the evidence and email communication that proves that I purchased this account with FXCH MT4 platform back on August 2023.
I WANT MY PROFITS WHICH I MADE FAIRLY WITH YOUR RULES, NOT A 50% DISCOUNT CODE.
15 January 2025
Unprompted review
Reply from Nova Forex
Dear Gerardo,
Thank you for reaching out and sharing your concerns. We sincerely regret the frustration this situation has caused you. Please allow us to clarify the circumstances surrounding your account and the migration process.
The decision to disable withdrawals back in November and the subsequent management of accounts was made by the previous provider. At that time, Nova was responsible only for marketing and client onboarding, not the operational management or payouts of accounts.
Regarding your specific case, we understand that you initially purchased an FXCH MT4 account in August 2023, which was later transitioned to DXTrade. If your account was acquired under FXCH/Manta’s MetaQuote's MT4/5 platforms, it should have been included in the migration process. If there was any error in the categorization of your account, we encourage you to provide the supporting evidence you mentioned, including any original purchase receipts or communications confirming the account details.
Please rest assured that we are committed to rectifying these issues for affected clients. Your feedback and documentation will assist us in resolving this matter more effectively. If your account is found to meet the criteria for migration, we will take the necessary steps to restore it.
We appreciate your patience during this complex transition and will do our best to resolve this issue promptly. If you require further assistance, please contact us directly at [support email], referencing your account number for expedited handling.
Best regards,
Zero customer service
Zero customer service. Account migration is always the excuse to lie to their clients. Always delaying. Avoid them by all means. They are unreliable and have denied me access to my previous $200k account. Stay away from them.
8 January 2025
Unprompted review
Reply from Nova Forex
Dear Glenn,
We apologize for the frustration you’ve experienced and for any inconvenience caused by the migration process. Account migration is a complex procedure, and we understand how delays may affect your trust in our service.
Our team is committed to ensuring that all eligible accounts are migrated successfully. If you believe your account qualifies and you haven’t received access yet, please provide your account details so we can investigate this matter further.
Regarding your $200k account, it’s important to clarify that only accounts meeting the specified migration criteria are eligible. If your account was managed under our previous provider, certain responsibilities, including access restoration, may still fall under their purview.
We are taking steps to streamline our processes and improve communication to prevent issues like this in the future. We appreciate your patience and hope to resolve your concerns soon.
Best regards,
Don't trust them!
On December 19th they announced that they would be switching to a new platform and clients who have active trading accounts will receive an email with instructions within 7 business days. It is now January 14th, almost a month has passed and I still have not received any instructions. They have rebranded but I think this company is not trustworthy!
14 January 2025
Unprompted review
Reply from Nova Forex
Dear Trader,
We sincerely apologize for the inconvenience and frustration caused by the delay in the migration process. While we initially estimated that the transition would take 7 business days, unforeseen complexities have extended the timeline.
Please rest assured that we are fully committed to ensuring all eligible accounts are successfully migrated to the new platform. We acknowledge that our communication regarding this matter could have been more consistent, and we are working to improve transparency with our clients.
If you have not received migration instructions yet, we encourage you to contact our support team with your account details so we can provide an update on your specific case. We also recommend keeping an eye on our official channels for further announcements.
We value your trust and are taking all necessary steps to resolve this matter promptly. We appreciate your patience and understanding as we work toward a resolution.
Best regards,
i have written my first review about…
i have written my first review about this issue and nothing has been done the name of your trusted partner duped us is FX.HFT Passing and his check out code is dbceab he has just been ignoring me I have recieved the funded account and I want ask if it's going to be a payout on demand since it took time and as a compensation
14 January 2025
Unprompted review
Reply from Nova Forex
Dear Wisdom,
Thank you for sharing your concerns. The role of our Trusted Partner is specifically to assist you in reaching the funded stage through their HFT passing service. If you have already received the Funded Account, there is no further need to engage with the Trusted Partner regarding this matter.
Regarding your payout, if you utilized the fastrack code when purchasing, your payout will be processed on demand, provided the account has adhered to all applicable rules and does not require further review. If there are any outstanding issues or delays, please feel free to contact our support team directly for clarification and assistance.
We appreciate your patience and look forward to ensuring your experience with us meets your expectations.
Best regards,
Waiting for payout since May 2024
I have left numerous reviews and sent multiple emails regarding my payout of $861. Each time, you have made promises to process the payment. However, I have been waiting since April 2024, and now the live chat is giving me the following nonsense response...
"Currently, we are not accountable for sending previous payouts as that falls under the jurisdiction of ptt. We are unable to assume responsibility for this matter."
This payout has never been processed
I hope NOVA takes notice of this and takes action to resolve the issue. If they do, I will gladly remove my 1-star reviews. However, if no action is taken, I will continue posting reviews to warn others about my experience. My recommendation is to explore other prop firms and avoid NOVA.
Account number: 5256117
1 May 2024
Unprompted review
Reply from Nova Forex
Dear Darren,
We sincerely apologize for the prolonged delay in processing your payout and for the frustration this has caused. We understand how important timely payouts are and regret that your experience has not met expectations.
We have escalated your issue with our team and will ensure that it receives immediate attention. Please be assured that we are working diligently to resolve this matter as quickly as possible.
Your patience is greatly appreciated, and we are committed to ensuring that such delays are addressed and prevented in the future. If there is any further information we can provide, please do not hesitate to reach out.
Best regards,
Warning to Traders: Nova Funding/Nova Forex – A Breach of Trust and Unfulfilled Payments
Public Complaint – My Experience with Nova Funding / Nova Forex
My experience with the companies Nova Funding and, more recently, Nova Forex, has unfortunately been marked by a complete lack of professionalism, respect for clients, and adherence to agreed terms.
Since May 2024, I have been waiting for a payout of $2,100, a sum that was only approved in September 2024 but has never been transferred to my account. Today is January 10, 2025, and no resolution or additional contact has been made by the company, despite my numerous attempts to communicate.
Lack of Response and Transparency
During this period of nearly 9 months:
• The company’s responses were sporadic, contradictory, and often non-existent.
• Promises of resolution were not fulfilled, nor was any clear information provided about the reasons for the delay.
• The transition to the Nova Forex brand was used as an excuse to justify a lack of accountability, but it has not brought any improvement in services or communication.
Breach of Terms and Abusive Practices
These practices demonstrate a blatant disregard for the agreed Terms and Conditions and behavior I consider abusive and harmful to clients. Furthermore, the company appears to focus on attracting new clients through questionable marketing strategies, including positive promotion by interested partners, while completely neglecting its obligations to existing clients.
Warning to Current and Future Clients
Based on my experience:
• Nova Funding/Nova Forex is not a credible or trustworthy company.
• Any funds invested or profits promised may never be received, even if all rules and conditions are followed.
• The company exhibits a total lack of commitment to its clients, using deliberate delay tactics to avoid fulfilling owed payments.
I strongly recommend that you avoid these platforms at all costs, whether for participating in challenges or funded accounts. To date, my experience suggests an operation that is, at the very least, ethically questionable, and neither serious nor transparent.
Final Appeal
I will keep this complaint public until the payment of $2,100 is processed and the damages caused by this delay are compensated. However, given the time that has already passed and the absence of contact since the company’s vague last response, I have completely lost confidence that this situation will be resolved.
I hope this complaint serves as a warning to anyone considering using the services of these companies. Do not make the mistake of entrusting your money or trust to an entity that, in practice, fails to meet its obligations or respect its clients.
Ruben
Account 255502
10 January 2025
Unprompted review
Reply from Nova Forex
Dear Ruben,
We deeply regret the frustration and disappointment you have experienced in your dealings with Nova Funding and Nova Forex. We want to address your concerns and provide clarification regarding your situation.
Lack of Response and Delayed Payouts
Firstly, we acknowledge the delay in your payout request and the inadequate communication you have described. While we understand your dissatisfaction, it is important to note that payouts originating from Nova Funding accounts, particularly under the previous provider, are not managed directly by Nova Forex. The transition to the new Nova Forex platform marked a shift in operations, with a focus on improving services and addressing issues caused by the prior provider.
Breach of Terms Allegation
The situation you describe stems from complications with the previous provider, which we have been working diligently to resolve. While Nova Forex has assumed responsibility for certain accounts, the migration and resolution processes have been hampered by challenges outside of our control. That said, we have gone beyond our contractual obligations to assist clients by offering significant discounts or facilitating new opportunities on the Nova Forex platform for affected users.
Warning to Current and Future Clients
We are committed to earning and maintaining the trust of our traders. We have made significant strides to enhance our platform, ensure timely payouts, and improve client communication. While we acknowledge past issues, it is not accurate to label Nova Forex as unethical or untrustworthy based solely on experiences tied to legacy operations.
Final Appeal and Next Steps
To resolve your issue, we kindly ask that you contact our team directly at help@nova-forex.com with your account details (Account 255502) and any additional relevant information. We will escalate your case to the appropriate department for further investigation and expedited resolution.
We value your feedback and remain committed to addressing your concerns fairly and transparently. Your patience is greatly appreciated as we work toward rectifying the challenges caused by this transitional period.
Sincerely,
Nearly 2 weeks now
Today i received an email from nova, which i have pasted below:
Withdrawal Status - 569428
Dear Junaid,
We have completed the review of your recent payout request. After applying the consistency rule and performing the necessary calculations, we regret to inform you that your consistency deductions exceed the total profit amount. As a result, you are ineligible for the payout at this time.
Your current account will be available soon, so you can try again.
Payout Review Details:
● MT5 Account Number: 569428
● Payout Request: 1st
Summary:
● Withdrawal Request Amount: $388,60
● 25% Daily Winning Trades Rule Threshold: $97,15
● Days Exceeding Threshold:
December 17 - $1,338.00
19 - $3,151.20
23 - $5,763.58
27 - $1,606.60
● Total Consistency Deductions: $11,859.38
These numbers are all incorrect, I requested a payout of 400, yet apparently i made trades exceeding 11k. The trades nova stated took place are fabricated, these trades did not take place, there was not a single trades that exceeded 295. I will post my mt5 screenshot tomorrow.
Nova has fabricated and made up trades to deny me a payout, absolute proof they are a scam. When i told customer service they completely ignored this and did not even request my mt5 screenshots, because they know they made this up.
Luckily im a commercial litigation solicitor and have given nova notice to remedy this before an issue claim from.
If there are other aggrieved individuals please reach out to me, so that we can corroborate and achieve justice.
Stick with Optimal traders guys. Customer support actually help and solve issues.
9 January 2025
Unprompted review
Reply from Nova Forex
Dear Junaid,
Thank you for bringing this to our attention. We understand your frustration, and we are here to clarify the situation.
The consistency rule is applied to profitable trades only, and the calculations reflect this. It’s possible there may be a misunderstanding about how the rule works. The threshold for the 25% daily consistency rule is determined by evaluating profitable trades, not overall daily profit or loss.
We recommend you review the detailed calculations in your email alongside your MT5 account records to ensure alignment. If you believe there is a discrepancy, we encourage you to share the MT5 screenshots mentioned so our team can re-review the calculations. Transparency is important to us, and we aim to address any genuine errors promptly.
We apologize if our customer service response did not meet your expectations. Rest assured, we take your concerns seriously and are here to resolve the matter fairly.
Thank you for your patience and understanding.
Best regards,
I have successfully received my share…
I have successfully received my share of profits and I am in the second stage, I rate the company well and especially the customer service. I thank Pablo for helping me with all the questions.
26 December 2024
I want to clearly state that the…
I want to clearly state that the scammers from Nova Funding tell me that they will not transfer my accounts because I bought them at the wrong time and where I should not have bought them on their website in September, October and other months. What can I say? SCAM AND DECEPTION OF ALL CLIENTS OF THE COMPANY. JUST SCAMMERS WHO THROWED CLIENTS OUT ON THE STREET.
1 January 2025
Unprompted review
Reply from Nova Forex
Dear Ruslan,
We appreciate you sharing your concerns and understand the frustration stemming from this situation.
The issue you’ve highlighted relates to accounts purchased on the portal.nova-funding.com platform, which was managed under a previous provider. Unfortunately, due to circumstances beyond our control, the agreement with the prior provider was not upheld as expected. This disruption has caused significant challenges for our clients, and we deeply regret the inconvenience this has caused.
Despite this being a situation we did not initiate, we are taking proactive steps to address it. We have initiated a migration process for users who meet the established eligibility criteria. If your account qualifies, we are committed to ensuring its migration to our new platform. While the process has taken longer than anticipated, please know we are actively working to rectify these issues and provide clear communication throughout.
We encourage you to reach out to our team if you believe your account is eligible for migration and need assistance or further clarification. Your trust is important to us, and we are striving to resolve these matters to the best of our ability.
Best regards,
It's been more than a month and yet…
It's been more than a month and yet nova didn't imgrated my account which I buy in February under FXL broker partnership despite thier promises in telegram or Instagram they still didn't imgrated anyone from old platform dx trade which they abounded last month 26th they said it's gonna take 15 days and now it's a month and support don't help at all I'm mad they just wasted a month of my trading journey with em they don't know that I have rent and responsibility to manage and trading account I have with em is all I got they don't care at all they just dip out and start ignoring everyone especially support Paul And Pablo totally useless they don't even answer you
I need my account to be imgrated ASAP I've been patient or I will keep posting reviews like this till it's done
Account number : 80894303
31 December 2024
Unprompted review
Reply from Nova Forex
Dear Hassan,
We apologize for the frustration and inconvenience this delay has caused. Our team is diligently working to ensure that all eligible accounts, including yours, are migrated properly to the new platform. We understand the urgency of your situation and assure you that no eligible account has been abandoned.
Migration has taken longer than initially anticipated due to the complexity of ensuring data accuracy and compliance across platforms. However, we are actively making progress and will continue to provide updates.
Regarding your specific account (80894303), we have escalated your concern to our team for further review. If your account meets the migration criteria, it will be processed as promised.
We also acknowledge your feedback about the support team and are taking steps to improve our communication and responsiveness. We appreciate your patience during this transition and assure you that we are committed to resolving this as quickly as possible.
Thank you for bringing this to our attention. If you have additional questions, please don't hesitate to contact us.
Best regards,
ASAP
Hello there,
I requested a withdrawal nearly two months ago,after migration.
Both got denied for a nonsense reason of ‘Trade present after payout requested’,
I reached the team and they fixed one of them to pending as they said you can continue trading or continue with the payout request because we denied as we were unsure what you want to do.
I told them to procced with the payouts: 80894165 and 80894166 for a total of 2.5k on each payout (1.25% profit).
Yet one is declined and one pending for nearly two months,I got debts and I have bank loans,i have to live somehow,Im just requesting to procced with my payouts ASAP as im very needy.If one of you was in my position in a third world country would understand and show empathy on my case.
2 months of waiting for each payout is terrible.
And now they email me : go to helpdesk@nova and the other go to help@nova
There are terms in the agreement which clearly tells who is responsible.
Im a client since fxch and yet only 3 withdrawals for one year due to your technical problems.
Please Someone take it in hand faster and procced with it.
80894165 and 80894166
Thanks in advance and best regards!
24 December 2024
Unprompted review
Reply from Nova Forex
Dear Arianit,
Thank you for reaching out and sharing your experience. We sincerely understand your frustration and the urgency of your situation. We aim to clarify the circumstances and provide a clear understanding of the steps you can take.
Regarding Payout Responsibility:
As part of the agreement between Nova-Funding and our previous technology provider, all payouts and account management during that period were handled directly by the provider. Therefore, any pending payouts or related issues for accounts managed on their platform are their responsibility to process.
We recognize your concern about the denied payout due to "Trade present after payout requested." This decision was made in alignment with the operational policies outlined at the time. While we understand the frustration this may have caused, we urge you to escalate this matter directly with our previous provider by emailing helpdesk@nova-funding.com to ensure your case is properly addressed.
Nova Forex Transition:
Nova Forex operates independently of Nova-Funding, and we have introduced this platform to take account management and payouts entirely in-house. This change was made to improve efficiency, transparency, and reliability for our traders moving forward. While it does not resolve past issues stemming from the former platform, it ensures that such challenges will not persist under Nova Forex's operations.
Payout Scope:
Please note:
Payouts related to FXCH, Manta, and Nova Forex accounts are fully managed by us.
Payouts from Nova-Funding accounts handled by our previous provider remain their responsibility, and they should be contacted for resolution.
Next Steps:
We recommend reaching out to helpdesk@nova-funding.com with your account details and a summary of your concerns. If they fail to resolve your case, you may consider taking further steps to address the matter.
We deeply regret the impact this situation has had on you and assure you that we are committed to providing a better experience through Nova Forex. We thank you for your patience and understanding as we work to resolve these legacy issues.
Best regards,
Evrything as promissed
Evrything as promissed. Excellent hotline. Perfect
19 December 2024
Unprompted review
Nova Forex is a delight
As a trader on nova forex Ive clearly felt the difference especially with the new tech. Support is fast and responsive, I had some issues but they were resolved within 24hrs
17 December 2024
Unprompted review
Very Disappointed with new Nova Forex
I'm currently very disappointed with new Nova Forex. After seeing their promotion and the buzz about new platform, I purchased a challenge account and applied the FastTrack code on nova-forex.com.
My funded account had aroud 1% drawdown each day accumulating to 4% after five days, and they sent me a daily breach notification. I contacted their support team and they informed me it was a platform bug that they would resolve promptly. Now I'm in my fourth week of waiting, and when I ask for updates customer service just tells me to be patient.
I've requested either a new account or a refund, but now my emails are being ignored. I still don't think they are scammers as I’ve had positive experiences with them in the past.
If this gets resolved soon I will provide another update here.
Otherwise I'm seeking further assistance to recover my money from them.
UPDATE 1
I continue to receive the same response from Nova. Each time I contact support, they claim to have sent a reminder to the relevant department. This has been going on for over a month now.
At this point, I’m starting to believe I’ve been scammed.
With the assistance of someone knowledgeable in the law, we are in the process of reporting this to the CFTC.
I have compiled all the evidence, including my communications with their team, and will soon post some of it on other platforms.
Avoid this company if you value your money.
Accounts: 561477, 562063
13 December 2024
Unprompted review
Reply from Nova Forex
Hello,
Thank you for sharing your concerns. I have reported this issue to our team, and they’ve confirmed that any breaches caused by platform bugs should be resolved promptly.
If the issue persists, please contact us via our live chat for immediate assistance. We’ll ensure this is addressed and your account status is clarified.
We sincerely apologize for the inconvenience and appreciate your patience. If you have further questions, don’t hesitate to reach out.
The absolute rule of consistency
The absolute rule of consistency. It's not that you can't have more than 25% per day from the total net, but you can't even have trades when you're in the red on that day, for example - $500 and you trade + $1499, then you're in the plus +$999, and if you ask for $4000, you're in consistency. But it's not like that. you will be able to count $1499 in profit on that day, otherwise you have violated the rule of consistency. Absolutely ridiculous. I had a good experience with this company, but this is a mockery of traders. Don't buy anything from them and let them go bankrupt
9 December 2024
Unprompted review
Reply from Nova Forex
Thank you for sharing your feedback. We understand your concerns about the consistency rule and want to clarify its purpose and application to ensure fairness in payouts.
The Consistency Rule Explained:
A single trading day or series of winning trades within a trading day should not contribute 25% or more to the total payout request. This ensures that profits are distributed evenly across trading days, promoting consistency and reducing reliance on a single high-performance day.
For example:
If you request a $1,000 payout, no single trading day should account for more than $250 of the total profit in your funded account at the time of the request. If a day’s profit exceeds this threshold, the excess amount will be deducted from your payout calculation.
How to Stay Within the Consistency Threshold:
Spread Profits Across Multiple Days: Aim to distribute profits more evenly, avoiding any single day contributing more than 25% of the total profit.
Monitor High-Performance Days: If you have a particularly profitable day, balance it with smaller gains on other days.
Review the Rules Regularly: Stay updated on the consistency rule to align your trading strategy accordingly.
We have simplified the consistency requirements, and lot size-related rules have been removed. The only consistency rule now is the one explained above.
Additionally, you are always free to continue trading and increase your profits until you meet the consistency rule. We recommend not requesting a payout until you are confident that you have met all the requirements. If you follow our rules, we will certainly process your payout.
Thank you for your understanding, and we remain committed to providing a fair and transparent platform for all our traders.
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