Nova Blooms UK Reviews 1,220

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

Nova Blooms helped us throughout first lockdown by supplying us with fresh fruit and vegetables during a time when we had to self shield and had no other means of shopping. Since that time whenever... See more

Company replied

Rated 4 out of 5 stars

I bought a beautiful Red Asian orchid from Novablooms in January for my birthday. This is the second orchid I have bought from here. The first one, bought a year ago, is going strong but my Red Asian... See more

Company replied

Rated 5 out of 5 stars

A beautiful orchid delivered very well-packaged, just two days before Christmas. Hid the box in a cupboard until gifting it on the 25th, and on opening it looked fantastic, and the recipient was most... See more

Rated 2 out of 5 stars

Have been ordering from nova blooms for over a year now. Flowers have always been good quality. This time round, the orchids that turned up withered within 3 days despite providing water and plant foo... See more

Company replied

Company details

  1. Flower Delivery
  2. Florist
  3. Greengrocer
  4. Interior plant hire service

Written by the company

Flowers and plants, online delivery, straight to your door. We make the sending and receiving of our products a joy. So if something isn’t 100% perfect, our customer service team will always go the extra mile to make it right. We are here to help and ready to assist you in any occasion or situation.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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Rated 5 out of 5 stars

Fabulous Flowers

Once again Nova Blooms orchids are beautiful and last longer than expected I am thrilled with them.

26 April 2021
Nova Blooms UK logo

Reply from Nova Blooms UK

Thanks so much for your positive review for us. We appreciate your custom and are happy to hear you enjoy shopping at Novablooms!
Thank you for your lovely kind words!

Best Wishes,
Hayley

Rated 5 out of 5 stars

Great product and service

Great product and service. Orchid arrived on time and impressively packed. High quality and would highly recommend.

25 April 2021
Nova Blooms UK logo

Reply from Nova Blooms UK

Thanks so much for your positive review for us. We appreciate your custom and are happy to hear you enjoy shopping at Novablooms!
Thank you for your lovely kind words!

Best Wishes,
Hayley

Rated 5 out of 5 stars

Exceptional Orchid!

First time customer to Nova Blooms.... decided to give them a try because they had the most unusual and wide choice of Orchid plants. And very competitively priced compared to usual flower delivery options. Was delighted I did! Easy to order online. Good communication regarding the delivery. Delivered on the stated day ... and early ... and the Orchid delivered was stunning! As described... healthy, beautiful and an abundance of flowers. My mother was over the moon with her gift. And I will definitely use Nova Blooms again. Exceptional range, service and price. Highly rate!!!

24 April 2021
Nova Blooms UK logo

Reply from Nova Blooms UK

Thanks so much for your positive review for us. We appreciate your custom and are happy to hear you enjoy shopping at Novablooms!
Thank you for your lovely kind words!

Best Wishes,
Hayley

Rated 2 out of 5 stars

Have been ordering from nova blooms for…

Have been ordering from nova blooms for over a year now. Flowers have always been good quality. This time round, the orchids that turned up withered within 3 days despite providing water and plant food as per usual practice. Hopefully this is a one off but just a tad disappointing.

19 April 2021
Nova Blooms UK logo

Reply from Nova Blooms UK

Thank you for your review. We are sorry to hear this, are you able to email us including the photos so we can look into this for you. Our email address is cs@novablooms.com

Sorry once again

Rated 5 out of 5 stars
Nova Blooms UK logo

Reply from Nova Blooms UK

Thanks so much for your positive review for us. We appreciate your custom and are happy to hear you enjoy shopping at Novablooms!
Thank you for your lovely kind words!

Best Wishes,
Hayley

Rated 5 out of 5 stars

AMAZING!!!

AMAZING!!!

I have ordered from Nova Blooms twice now. Both times my orders arrived promptly, the flowers and the plants were packaged and delivered with care and arrived in perfect condition. My latest order was 6 mini plants, all of which are full with new leaves. I can't wait to see them grow. I highly recommend Nova Blooms for great quality and service!

16 April 2021
Nova Blooms UK logo

Reply from Nova Blooms UK

Thanks so much for your positive review for us. We appreciate your custom and are happy to hear you enjoy shopping at Novablooms!
Thank you for your lovely kind words!

Best Wishes,
Hayley

Rated 5 out of 5 stars

First rate service and following day…

First rate service and following day delivery of excellent flowers at a reasonable price.

16 April 2021
Nova Blooms UK logo

Reply from Nova Blooms UK

Thanks so much for your positive review for us. We appreciate your custom and are happy to hear you enjoy shopping at Novablooms!
Thank you for your lovely kind words!

Best Wishes,
Hayley

Rated 4 out of 5 stars

Red Asian Short Lived

I bought a beautiful Red Asian orchid from Novablooms in January for my birthday. This is the second orchid I have bought from here. The first one, bought a year ago, is going strong but my Red Asian has suddenly died. I am extremely disappointed because it looked so lovely when it arrived. Having been contacted by customer services this has been resolved and I have a lovely replacement plant. Thanks novabloom.

15 April 2021
Unprompted review
Nova Blooms UK logo

Reply from Nova Blooms UK

Thank you for your review, we are sorry to hear this please email us with the photos and order number to cs@novablooms.com so we can look into this for you.

Rated 5 out of 5 stars
Nova Blooms UK logo

Reply from Nova Blooms UK

Thanks so much for your positive review for us. We appreciate your custom and are happy to hear you enjoy shopping at Novablooms!
Thank you for your lovely kind words!

Best Wishes,
Hayley

Rated 5 out of 5 stars

Ordered an orchid plant for my mum

Ordered an orchid plant for my mum, she loved it, it arrived really well packaged and plant was protected in transit. Such fast delivery too came next day. Will definitely order from here again.

12 April 2021
Nova Blooms UK logo

Reply from Nova Blooms UK

Thanks so much for your positive review for us. We appreciate your custom and are happy to hear you enjoy shopping at Novablooms!
Thank you for your lovely kind words!

Best Wishes,
Hayley

Rated 5 out of 5 stars

Thank you

Thank you! This plant was a present for my sister who collects orchids and she commented that it was a lovely unusual colour. I will use you again.

12 April 2021
Nova Blooms UK logo

Reply from Nova Blooms UK

Thanks so much for your positive review for us. We appreciate your custom and are happy to hear you enjoy shopping at Novablooms!
Thank you for your lovely kind words!

Best Wishes,
Hayley

Rated 5 out of 5 stars

Excellent service

Excellent service, beautiful orchids I have recommended these and also bought about 5 or 6 now will always go here now for any or orchids.

11 April 2021
Nova Blooms UK logo

Reply from Nova Blooms UK

Thanks so much for your positive review for us. We appreciate your custom and are happy to hear you enjoy shopping at Novablooms!
Thank you for your lovely kind words!

Best Wishes,
Hayley

Rated 5 out of 5 stars

Really beautiful and bigger than…

Really beautiful and bigger than expected too. Mum loved it.

10 April 2021
Nova Blooms UK logo

Reply from Nova Blooms UK

Thanks so much for your positive review for us. We appreciate your custom and are happy to hear you enjoy shopping at Novablooms!
Thank you for your lovely kind words!

Best Wishes,
Hayley

Rated 5 out of 5 stars

Amazing flowers

Amazing flowers excellent packaging

10 April 2021
Nova Blooms UK logo

Reply from Nova Blooms UK

Thanks so much for your positive review for us. We appreciate your custom and are happy to hear you enjoy shopping at Novablooms!
Thank you for your lovely kind words!

Best Wishes,
Hayley

Rated 5 out of 5 stars

Beautiful orchid.

Beautiful orchid.
Carefully packaged.
Delivery time exactly as promised.

9 April 2021
Nova Blooms UK logo

Reply from Nova Blooms UK

Thanks so much for your positive review for us. We appreciate your custom and are happy to hear you enjoy shopping at Novablooms!
Thank you for your lovely kind words!

Best Wishes,
Hayley

Rated 5 out of 5 stars

Bumblebee

Arrived on time

9 April 2021
Nova Blooms UK logo

Reply from Nova Blooms UK

Thanks so much for your positive review for us. We appreciate your custom and are happy to hear you enjoy shopping at Novablooms!
Thank you for your lovely kind words!

Best Wishes,
Hayley

Rated 5 out of 5 stars

arrived when you said it would

arrived when you said it would, my sister was delighted with her birthday orchid.

9 April 2021
Nova Blooms UK logo

Reply from Nova Blooms UK

Thanks so much for your positive review for us. We appreciate your custom and are happy to hear you enjoy shopping at Novablooms!
Thank you for your lovely kind words!

Best Wishes,
Hayley

Rated 4 out of 5 stars

Easy ordering online, great quality

Easy ordering online. The link to check for updates was not informative.
By the time the item was out for delivery, the link for that was superinformative, allowed us to know which 2 hour window to expect the delivery and how many stops before it arrived.
Quality was great. Beautiful healthy plant delivered intact with many bulbs still remaining to open.

9 April 2021
Nova Blooms UK logo

Reply from Nova Blooms UK

Thanks so much for your positive review for us. We appreciate your custom and are happy to hear you enjoy shopping at Novablooms!
Thank you for your lovely kind words!

Best Wishes,
Hayley

Rated 5 out of 5 stars

Beautiful flowers

Beautiful flowers, arrived very promptly and packaged really well protecting all the blooms from damage.

7 April 2021
Nova Blooms UK logo

Reply from Nova Blooms UK

Thanks so much for your positive review for us. We appreciate your custom and are happy to hear you enjoy shopping at Novablooms!
Thank you for your lovely kind words!

Best Wishes,
Hayley

Rated 5 out of 5 stars

Beautiful flowers

Beautiful flowers, which lasted a long time.

7 April 2021
Nova Blooms UK logo

Reply from Nova Blooms UK

Thanks so much for your positive review for us. We appreciate your custom and are happy to hear you enjoy shopping at Novablooms!
Thank you for your lovely kind words!

Best Wishes,
Hayley

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