We arrived very late in the evening because of several flight delays and cancellations, but were comforted by the excellent servicemindedness of the employees. In spite of having worked very very l... See more
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Worst ever experience. The company has no manners at all to speak to customers. They don’t reply once the booking is made. Had booked a car with them and the server went down. Didn’t refund the money... See more
After the first rent from Novacar Antalya, I become their permanent customer since all processes are so quick and the cars are pretty new. All the staff including Berkay Bey and Emine Hanım are so kin... See more
I was picked up fast for the shuttle coming and going. I received my car in 15min of arriving to the rental center. The staff was pleasant and they had water and tea available while you waited. I reco... See more
Company details
Written by the company
Novacar, is serving at the biggest airports in Turkey, is a well known car rental company located in Turkey. The focus of our brand is %100 Customer satisfaction.
Contact info
Atatürk Mah. Ertuğrul Gazi Sok. Metropol İstanbul A3 Blok Kat : 6 Daire:72-73, 34758, İSTANBUL, Turkey
- 00908505821737
- info@novacar.com.tr
- novacar.com.tr
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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They didn't accep my driving license
They didn't accep my driving license, They said the system doesn't accept it, although I rented a car from another office without any problems.
We would like to thank Alp and Mikail…
We would like to thank Alp and Mikail for the interest they showed us, we were very pleased and will always rent from this company from now on
I was very happy with the service
I was very happy with the service, very friendly and easy to book. I was very impressed with everything nice and smooth. The car was comfortable. The staff was very helpful with everything. Baha was friendly and helped me with getting my car and friendly.
In addition to the sales they make over…
In addition to the sales they make over the Internet, they victimize you by cornering you with extra fees, and they don't cancel. If you value the money you earn, stay away from novacar
Passport
I did not have my ID with me when I rented the car, so the transaction was made with my passport, but the visa sections/entry and exit permits of my passport were examined many times. The visas in my passport do not concern this institution, when I asked why they did the transaction, they hurriedly closed the pages and then started to examine again. Apart from this, I was forced to buy a mega package regarding the insurance package, they said that otherwise they would not give me the vehicle. I am researching my rights in this regard.
I am very pleased with the service
I am very pleased with the service, Baha and Serkan were very helpful, I highly recommend this company.
Perfect experience
Great Staff, Great Service, Great Vehicles
Thank you Novacar :)
Very very bad company
Very very bad company. They make my trip the worst trip I ever done.
Everyone who want headaches should deal with them.
👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
All the team is great
All the team is great, starting with Tayir and Ebru, Canan, Kemal
Batuhan treat us very well and upgrade…
Batuhan treat us very well and upgrade my reservation ,I recommend to deal with batuhan
Very good car and behaviour of staff.
Very good car and behaviour of staff.
Very collaborative and want to help
Staff attitude
Everything was fine until i retuned the car, inspector found the tinniest scratch in the plastic cover of the wheel and threatened to charge me. I didn’t appreciate his attitude.
Good service
Good service. Very friendly staff. Thanks you for the car on Antalya.
Excellent service!
Excellent service!
I had rented the car with Car Wiz and traveled from Istanbul airport to Antalya.
The staff and the car both were great.
Highly recommend!
Insurance helps with an accident
I happened to be in an accident of the car rental service. That was the first time in my whole life (hope the last time too). As you might imagine it was very stressful. After everything turned out to be ok, they called me back, telling my insurance will work out the case. They kindly suggested multiple ways of letting me continue my car rent as there were 1 more week paid. It was quite nice to hear that they are not angry on me
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