Novakid Reviews 2,541

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

My daughter has been studying English with Novakid for about 5 years now, and we are very happy with everything. We found a favorite teacher whom my daughter absolutely adores. She speaks English v... See more

Rated 1 out of 5 stars

7.made mistake with purchase, very difficult to navigate cancellation, still did not manage so ask paypal yo help. Teachers are mainly Philippines with foreign accent. Customers service not respons... See more

Company replied

Rated 5 out of 5 stars

While it may vary depending on the teacher, our experience has been very positive. The teacher is always cheerful and interactive, asking many questions and keeping the lesson engaging. My child rea... See more

Rated 5 out of 5 stars

We have been taking Novakids online classes for a long time, and my child is still always enthusiastic every time he takes a lesson. Behind that, the Novakid team is very helpful and provides a quick... See more

Company details

  1. Language course provider
  2. English Language Instructor
  3. English language school
  4. Language school

About Novakid

Written by the company

Novakid: Online English School for Kids

👩‍🏫 Experienced International Teachers
⏰ 25-minute Individual Lessons
📚 Comprehensive Homeworks
💻 Interactive Platform
🎮 Fun Gamified Exercises

The Right Place to Start! 🚀

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3k reviews

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Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Won’t come back

Former client - for one year. When I asked for a document stating that I had been enrolled for a year, they said they could not give it to me because my « level was not completed ». - Really? - Please be aware that they offer bonuses to their clients if they write good reviews online.
I am so disappointed!

6 March 2024
Unprompted review
Novakid logo

Reply from Novakid

Hello Laura!
We're sorry to hear about your disappointment 😢

We're unable to locate your account based on the information provided. Could you please provide us with your email address associated with your account? We'll do our best to address your concerns and resolve any issues you may have encountered 👍

We are waiting for the information!

Warm regards,
Elizabeth R.,
Director of Novakid Global.

Rated 5 out of 5 stars

My daughter adores Novakid

My daughter adores Novakid. She is 5 years old. She loves her teacher, Criselda and the activities they do. Every class is like a game, so joyful and colorful. She can hardly wait for her classes.

6 March 2024
Unprompted review
Rated 5 out of 5 stars

A wonderful and new experience that…

A wonderful and new experience that gives the child independence in learning with an individual person, and in addition, learning is focused on one child, an age-appropriate curriculum that includes fun and learning through play. A unique experience for my child because he feels the teacher’s presence next to him and enjoys the way of learning. For me as a parent, I found it easy to register, flexible in choosing appointments, and quick to answer inquiries. In addition to sending daily notes, pictures and videos after each lesson. I find it an enjoyable experience

25 February 2024
Rated 5 out of 5 stars

It is good experience

It is good experience. My daughter became to make a sentence very well and she learned new words in short time .The teacher was great and helpful . I hope in the future you have more different exercises before the lesson . Thank you very much novakids and teacher Pao.

2 March 2024
Unprompted review
Rated 1 out of 5 stars

The help chat is not helpful

it takes days to get a response on the help chat and then the answers make no sense

23 February 2024
Novakid logo

Reply from Novakid

Hello paul!
We sincerely apologize for the delay in our response 😢

At Novakid, we strive to provide timely assistance to all our students and parents. We do have a fantastic chatbot in place to address initial inquiries, followed by our dedicated team of managers stepping in to offer further support.

Occasionally our response times may be longer than anticipated due to high demand, but please rest assured that we are committed to assisting you promptly. Additionally, we have a comprehensive Help Center available, which contains answers to many common questions, link: https://help.novakidschool.com/en/

Our manager will reach out to you shortly to address your concerns personally ✅

Warm regards,
Elizabeth R.,
Director of Novakid Global.

Rated 5 out of 5 stars

Learning a language is adding a new soul to our characters.

It is a very unique experience because my daughters have learned to speak and express themselves within one year. The language that is used by English teachers is a mixture of simplicity and modernity and the methods used are far from complexity and dress-up. This is what children need to love language and learn it with a great interest.

1 March 2024
Unprompted review
Rated 5 out of 5 stars

My 5 years old daughter joined Novakid…

My 5 years old daughter joined Novakid about 2 weeks ago.. she loved it too much ..teacher is patient and lovely..supportive..I like the feedbacks after each lesson where we can concentrate on what my daughter needs to improve..I am sure she will improve with time and with Novakid...

1 March 2024
Unprompted review
Rated 5 out of 5 stars

It’s good application and my doghtr…

It’s good application and my doghtr love her teacher Krysh she was patient and lovely. The class was good because it was on time every time. I recommendation my colleagues in this application. I appreciate your cooperation thanks

1 February 2024
Unprompted review

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