I used Nova for the sale of my mums house and can highly recommend them. Although we had a short chain we had complexities of acting under a power of attorney, some outstanding changes with the lan... See more
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Review summary
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Reviews shaping this summary
Rajitha and Sadham both worked to give weekly updates, answering extra questions in a timely fashion and giving updates as and when they occurred. When Rajitha was on holiday he had someone continue... See more
Company replied
We used Nova legal for our selling & purchasing properties . They were great from start to finish kept us updated as much as possible. They explained in much details as possible things highlighted in... See more
Company replied
We used Nova as first time buyers and they were fantastic. Our purchase was handled by Sumaiya Shabdeen and Zahra Mamon who were excellent in helping us navigate a situation that was completely new to... See more
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Company details
- #31 of 66 best companies in Conveyancer
Written by the company
Nova specialises in fast, transparent conveyancing, partnering closely with estate agents and brokers to deliver a seamless property-moving experience for clients. With a track record of award-winning service, Nova stands out for its exceptional speed, dedicated relationship management, and 24/7 tracking throughout the transaction.
Contact info
Oriel House, 26, The Quadrant, TW9 1DL, Richmond, United Kingdom
- 020 3861 0504
- novalegal.co.uk
4.8
Excellent
469 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Prompt and courteous service by Asjaadh…
Prompt and courteous service by Asjaadh and his colleagues
26 June 2026
Unprompted review
Reply from Nova
Dear Michael,
Thank you very much for your kind feedback. We truly appreciate you taking the time to share your experience with us.
We are delighted to hear that Asjaadh and his colleagues provided you with prompt, courteous, and professional service. Delivering a responsive and positive experience for our clients is something we take great pride in.
Your kind words will certainly be shared with Asjaadh and the wider team.
Thank you once again.
Best regards,
Shalini
Team NOVA
Well handled
A very lengthy transaction but ultimately was well handled by the team, even in the face of frustrating circumstances at times.
30 June 2026
Unprompted review
Reply from Nova
Dear James,
Thank you very much for your kind feedback. We truly appreciate you taking the time to share your experience with us.
We understand that the transaction was lengthy at times, and we are grateful for your patience throughout the process. We are delighted to hear that, despite the challenges and frustrating circumstances encountered along the way, the team was able to support you effectively and bring the matter to a successful conclusion.
Your kind words will certainly be shared with the wider team.
Thank you once again.
Best regards,
Shalini
Team NOVA
Exceptional house sale support from Nova Legal
Nova Legal did a brilliant job throughout our house sale process. They were clear, responsive, and kept us updated at every stage. The sale process was stressful at times, but their team, especially Owin and Damian, worked hard and made it as smooth as possible and maintained professionalism throughout. We'd absolutely recommend them to anyone buying or selling a home.
26 June 2026
Unprompted review
Reply from Nova
Dear Customer,
Thank you very much for your kind and thoughtful feedback. We truly appreciate you taking the time to share your experience with us.
We are delighted to hear that Owin and Damian provided you with such excellent support throughout your house sale. It’s especially pleasing to know that they remained clear, responsive, and professional throughout the process, helping to make a potentially stressful transaction as smooth as possible.
Your kind words and recommendation mean a great deal to us, and we will certainly share your feedback with both Owin, Damian, and the wider team.
Thank you once again.
Best regards,
Shalini
Team NOVA
House purchase
I had an excellent experience working with Michael and Pathum throughout my property purchase. They were professional, responsive, and kept me informed at every stage of the process. Their guidance made what could have been a stressful experience feel straightforward and well-managed. I truly appreciate their dedication, attention to detail, and willingness to answer my questions promptly. I would happily recommend them to anyone looking for reliable and efficient conveyancing support.
26 June 2026
Unprompted review
Reply from Nova
Dear David,
Thank you very much for your kind and thoughtful feedback. We truly appreciate you taking the time to share your experience with us.
We are delighted to hear that Michael and Pathum provided you with excellent support throughout your property purchase. It’s especially pleasing to know that their professionalism, responsiveness, and clear communication helped make the process feel straightforward and well-managed.
Your comments regarding their dedication, attention to detail, and willingness to assist are greatly valued, and we are glad they were able to support you every step of the way.
Your kind words and recommendation mean a great deal to us, and we will certainly share your feedback with both Michael and Pathum, as well as the wider team.
Thank you once again.
Best regards,
Shalini
Team NOVA
Umar was given my case last minute and…
Umar was given my case last minute and pushed it through to exchange quickly. He was a good person to have working on my case for the final stage, as with other workers it was taking longer.
30 June 2026
Unprompted review
Reply from Nova
Dear Becca,
Thank you very much for your kind feedback. We truly appreciate you taking the time to share your experience with us.
We understand that there were some delays earlier in the process, and we are grateful for your patience. We are delighted to hear that Umar was able to step in at the final stage and help push your case through to exchange efficiently.
It’s especially pleasing to know that his support made a positive difference during such an important stage of your transaction.
Your kind words will certainly be shared with Umar and the wider team.
Thank you once again.
Best regards,
Shalini
Team NOVA
Made the confusing process of house buying so much easier!
We just completed on our house yesterday, Kavindya Ratnadasa and Sumaiya Shabdeen have been wonderful, Kavindya has called me daily over the month or so while final bits and pieces were done. They were so great at explaining things we didn't understand as first time buyers. I have a DCR due to ADHD so I work later shifts and I get up later and they were happy to keep communication to the afternoon which was greatly appreciated. I couldn't be happier! 8/8 bananas!
29 June 2026
Unprompted review
Reply from Nova
Dear Cornish,
Thank you very much for your wonderful and thoughtful feedback. We truly appreciate you taking the time to share your experience with us.
Congratulations on completing your house purchase!
We are delighted to hear that Kavindya Ratnadasa and Sumaiya Shabdeen were able to make the process easier and more understandable for you as first-time buyers. It’s especially pleasing to know that their clear explanations, consistent support, and flexibility with communication made such a positive difference to your experience.
Your kind words will certainly be shared with them and the wider team.
Thank you once again
Best regards,
Shalini
Team NOVA
Excellent service
Excellent service. Clear and concise legal advice. Good and friendly communication throughout the whole process. Would recommend!
30 June 2026
Unprompted review
Reply from Nova
Dear Thomas,
Thank you very much for your kind feedback. We truly appreciate you taking the time to share your experience with us.
We are delighted to hear that you found the service excellent and that the legal advice provided was clear and concise. It’s especially pleasing to know that our communication was friendly and consistent throughout the process.
Your recommendation means a great deal to us, and your kind words will certainly be shared with the team.
Thank you once again.
Best regards,
Shalini
Team NOVA
Great service
Sarah and Erandi really helped me through a difficult sale process. They were responsive and supportive throughout and I really appreciated their support.
31 March 2026
Unprompted review
Reply from Nova
Dear Amit,
Thank you very much for your kind feedback. We truly appreciate you taking the time to share your experience with us.
We understand that the sale process can be challenging at times, and we are grateful for your patience throughout. We are delighted to hear that Sarah and Erandi were able to support you effectively, providing responsive and helpful assistance when it was needed most.
Your kind words will certainly be shared with them and the wider team.
Thank you once again.
Best regards,
Shalini
Team NOVA
Great experience
Zahra, sumaiya and Thimeesha were all great throughout the process thank you so much for all your help
30 June 2026
Unprompted review
Reply from Nova
Dear Elizabeth,
Thank you very much for your kind feedback. We truly appreciate you taking the time to share your experience with us.
We are delighted to hear that Zahra, Sumaiya, and Thimeesha provided you with such a great experience throughout the process. Your kind words will certainly be shared with them and the wider team.
Thank you
Best regards,
Shalini
Team NOVA
The service rendered was great.
Dedicated, grate and efficient service.
29 June 2026
Unprompted review
Reply from Nova
Dear Victoria,
Thank you very much for your kind feedback. We truly appreciate you taking the time to share your experience with us.
We are pleased to hear that you found the service good and that both exchange and completion days were less stressful for you. Ensuring a smooth and reassuring process, especially at such important stages, is very important to us.
Your kind words will be shared with the team.
Thank you once again.
Best regards,
Shalini
Team NOVA
Great Conveyancing Team!
I had a fantastic experience with my conveyancer Kavindya Ratnadasa and account manager Sumaiya Shabdeen throughout the entire process. From the very beginning, they were incredibly helpful, professional and always happy to answer any questions I had.
They were easy to reach by phone whenever I needed to speak to someone and emails were always responded to promptly. Communication was excellent throughout, with frequent, clear updates that kept me informed every step of the way.
They also worked hard to help move things along when there were delays with the Land Registry and my lender, keeping me updated and doing everything they could to keep the process progressing.
Overall, I couldn’t have asked for better service. I highly recommend them to anyone looking for a responsive, proactiv and supportive conveyancing team. Five stars!
29 June 2026
Unprompted review
Reply from Nova
Dear Customer,
Thank you very much for your wonderful feedback. We truly appreciate you taking the time to share your experience with us.
We are delighted to hear that Kavindya and Sumaiya provided you with such fantastic service throughout your conveyancing process.
It’s especially pleasing to know that their professionalism, accessibility, and clear communication helped keep you informed and reassured every step of the way.
We’re also glad to hear that they were proactive in managing delays and worked hard to keep your transaction progressing as smoothly as possible.
Your kind words and recommendation mean a great deal to us, and we will certainly share your feedback with both Kavindya, Sumaiya, and the wider team.
Thank you once again.
Best regards,
Shalini
Team NOVA
Very professional team
Very professional team , had a smooth purchase with them
19 June 2026
Unprompted review
Reply from Nova
Dear Hamed,
Thank you very much for your kind feedback. We truly appreciate you taking the time to share your experience with us.
We are delighted to hear that you found our team professional and that your purchase progressed smoothly. It’s always our goal to make the process as straightforward and stress-free as possible.
Your kind words will certainly be shared with the team.
Thank you once again.
Best regards,
Shalini
Team NOVA
Excellent experience
Excellent experience! Sumaiya was always available to answer my calls and helped with all my questions. Highly recommend.
26 June 2026
Unprompted review
Reply from Nova
Dear Ba Dat Dinh,
Thank you very much for your kind feedback. We truly appreciate you taking the time to share your experience with us.
We are delighted to hear that you had an excellent experience and that Sumaiya was always available to support you and answer your questions. Providing responsive and helpful service is something we strive for, so it’s wonderful to know this made a positive difference for you.
Your recommendation means a great deal to us, and your kind words will certainly be shared with Sumaiya and the team.
Thank you once again.
Best regards,
Shalini
Team NOVA
Best experience ever!
We had the best time working with Sumaiya Shabdeen and Kavindya Ratnadasa on our purchase and I would highly recommend them! We had a dream and a deadline to complete within three months and we managed to go from offer to completion in nine weeks!! Which was fully down to Sumaiya and Kavindya. They truly went above and beyond for us, and they were both an absolute joy to work with. Has really opened my eyes to what the conveyancing process can and should look like. You guys are the GOATs - we will miss you!!
22 June 2026
Unprompted review
Reply from Nova
Dear Imogen,
Thank you very much for your fantastic and heartfelt feedback. We truly appreciate you taking the time to share your experience with us.
We are absolutely delighted to hear that Sumaiya and Kavindya made such a positive impact on your purchase journey. Completing within nine weeks is a wonderful achievement, and it’s especially rewarding to know that their dedication, hard work, and commitment helped you meet your deadline.
Your kind words about their support, professionalism, and the experience they created are greatly valued. It’s wonderful to hear that they not only delivered results but also made the process enjoyable for you.
Your feedback will certainly be shared with both Sumaiya and Kavindya, they will be thrilled to hear it!
Thank you once again for your recommendation and for trusting us with your purchase.
Best regards,
Shalini
Team NOVA
Fantastic Service!
We were initially wary using an online legal service.
However with Nova it was a overall pleasure, an extremely straightforward transaction.
The team at Nova, particularly Michael and Pathum kept clear communication throughtout the process ensuring that it was stress free and ultimately a pleasure.
The service was fantastic, no surprises and a friendly team supporting us throughtout.
Many Thanks for all your help.
29 June 2026
Unprompted review
Reply from Nova
Dear Bishna,
Thank you very much for your kind and thoughtful feedback. We truly appreciate you taking the time to share your experience with us.
We are delighted to hear that, despite your initial concerns about using an online service, your experience with Nova was straightforward and enjoyable. It’s especially pleasing to know that Michael and Pathum provided clear communication and support throughout, helping to make the process smooth and stress-free.
Your kind words about the professionalism and friendliness of the team mean a great deal to us, and we will certainly share your feedback with them.
Thank you once again.
Best regards,
Shalini
Team NOVA
Great service selling & purchasing
We used Nova legal for our selling & purchasing properties . They were great from start to finish kept us updated as much as possible. They explained in much details as possible things highlighted in searches etc. Thank you Chemini & Suzie you were both very patient with our enquiry’s and chases for updates. Highly recommend this firm and ofcourse if you get Chemini &/or Suzie you will be looked after.
19 June 2026
Unprompted review
Reply from Nova
Dear Sharon,
Thank you for your wonderful feedback! We’re delighted to hear that Chemini and Suzie provided such great support throughout your sale and purchase, keeping you informed and taking the time to explain each stage of the process.
We truly appreciate your recommendation and will be sure to pass your kind words on to Chemini and Suzie.
Kind regards,
Thilan
Team NOVA
Flow of communication
Flow of communication, easy to follow steps in filling in forms. Effective response to emails and clearly explaining things on the phone. Clarity of process and assurance, which was very helpful. They also provided regular updates, so, I knew exactly what was happening.
My interaction with Rachel Bayford and Sarah Roberts was a joyful experience; they were professional, approachable and effective in handling my transaction.
15 January 2026
Unprompted review
Reply from Nova
Dear Anne,
Thank you for sharing your experience with us. We’re pleased to hear that the process felt clear and straightforward, and that our communication through emails and calls was helpful. It’s great to know the regular updates gave you confidence in what was happening.
We’re also glad that your interaction with Rachel Bayford and Sarah Roberts was positive and supportive throughout your transaction.
We wish you all the very best!
Kind regards,
Kavindi
Team NOVA
Nova Legal with Sarah and Erandi was a…
Nova Legal with Sarah and Erandi was a steady companion and advisor in the currently choppy property market. They supported us and made us see it through to a successful end. Highly recommended.
22 May 2026
Unprompted review
Reply from Nova
Dear Jens,
Thank you for sharing your kind words. We’re delighted to hear that Sarah and Erandi were able to support you through the property process and provide steady guidance in what can be a challenging market. It’s wonderful to know their advice helped you reach a successful outcome.
We truly appreciate your recommendation and the trust you placed in us.
Kind regards,
Kavindi
Team NOVA
They did a wonderful job very helpful
They did a wonderful job very helpful
25 June 2026
Unprompted review
Reply from Nova
Dear Robert,
Thank you for your kind feedback. We’re so pleased to hear that you found our team helpful and that we were able to support you effectively. Your words mean a lot to us.
We wish you all the very best!
Kind regards,
Kavindi
Team NOVA
Nova Legal were brilliant throughout…
Nova Legal were brilliant throughout our house sale and purchase. They were clear, responsive, and kept us updated at every stage. The process was stressful at times, but their team made it as smooth as possible. We'd absolutely recommend them to anyone buying or selling a home.
Thank you Nova Legal!
26 June 2026
Unprompted review
Reply from Nova
Dear Dafina,
Thank you for taking the time to share your experience. We’re delighted to hear that our team was able to support you throughout your house sale and purchase, keeping the process clear and responsive at every stage. We understand how stressful it can be, so it’s wonderful to know we helped make things smoother for you.
We truly appreciate your recommendation and the trust you placed in Nova.
We wish you all the very best!
Kind regards,
Kavindi
Team NOVA
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