Launa Brockman was very easy to work with and very helpful, especially being able to speak English with her and her great southern accent! She’s very knowledgeable and helpful when it comes to our ins... See more
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Company details
- Insurance broker
- Car and Motor Insurance Agency
- Health insurance agency
- Home Insurance Agency
- Liability Insurance Company
- Travel Insurance Company
Written by the company
Novamar Insurance Mexico / MGI Agente de Seguros, S.A. de C.V. is an all Lines Mexican Insurance Brokerage firm founded in 2009 and an affiliate company of Novamar Insurance Group, Inc. a US Insurance Brokerage company with a combined experience of more than 200 years in the insurance Industry. We work with the most established international and national insurance companies and have designed specific insurance products to meet our customers´ unique needs. Our corporate headquarters are located in Puerto Vallarta, with representation offices in Los Cabos, Cancún, San Miguel de Allende, Cancun, and Mexico City, providing nationwide coverage and personalized service. At Novamar Insurance Mexico a helpful bilingual team member is never far away. We are committed to designing and distributing insurance products to address the specific needs of our customers, leveraging high-end technology to deliver our products efficiently, while always providing the highest level of service. We partner with the leading insurance companies in both national and international markets, enabling us to offer innovative and highly competitive products. Our mission is to deliver expert advisory services and access to the best insurance solutions, at the most competitive price, backed by deep industry knowledge and a commitment to superior service quality.
Contact info
Av. Francisco Medina Ascencio No 3987-6 piso, Int. 604, Plaza Punta Banderas, Marina Vallarta., 48335, Puerto Vallarta, Mexico
- +52 (322) 297-6440
- info@novamar.net
- novamarinsurance.com.mx
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They were super knowledgeable and had…
They were super knowledgeable and had great recommendations and delivered quickly. Highly recommend!
The lady on the phone was very helpful
Always a great experience
Always a great experience. Easy to take care of obtaining and renewing our insurance policy.
Scarlett communicated very well with…
Scarlett communicated very well with us. She reviewed our options and she was very available to help us make our final decision.
Great service
Great service/Peace of Mind
The process was simple and accurate
The process was simple and accurate. The coverage is perfect for what I need.
Novamar Insurance
After purchasing my sailboat through a Seattle brokerage I ask about local insurance agencies to contact about insurance. Novamar Insurance was recommended and I contacted them. I found Peter Ricks in the Seattle office to be very knowledgeable and easy to work with. He helped me obtain coverage through Progressive. I have recently sailed the boat down the US west coast and am about ready to cross into the Baha area of Mexico. I called Peter to inquire about a liability policy that would satisfy Mexican requirements and provide the coverage that I needed. Novamar Insurance and Peter Ricks have proven to be knowledgeable, experienced and responsive. I highly recommend them.
Quick response and service
My questions were answered quickly and…
My questions were answered quickly and efficiently.
I was able to communicate in English which was easier for me. The staff was knowledgeable and courteous
Quick turn around
Quick turn around. English speaking staff is useful. Fair quotes from multiple providers
Scarlett is very professional
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