Novamar Insurance Group, Inc. Reviews 

480
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally knowledgeable, friendly, and provides detailed guidance when navigating complex insurance policy options for various types of watercraft. Many individuals deeply appreciate the personalized approach, clear explanations, and patient assistance provided by the team throughout the entire onboarding journey. Some people also felt that the pricing offered great overall value alongside exceptionally competitive rates for comprehensive coverage. Consumers consistently note that professional agents respond rapidly to all inquiries, ensuring seamless communication and exceptionally quick document turnaround times when urgent requirements arise.

What people talk about most

Staff

People report positive experiences with staff, describing them as consistently knowledgeable, professional,... See more

Service

Reviewers express great satisfaction and appreciation for the exceptional service provided by agents.... See more

Response time

Customers consistently note positive experiences with response time, highlighting prompt and efficient... See more

Customer service

Consumers find customer service to be positive and consistently reliable. People frequently highlight patient... See more

Price

Users describe satisfaction with price, highlighting great rates and competitive pricing that match their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rob Lindley and Novamar are the best marine insurance brokers. I used them for my 50' sailboat which I sailed internationally and for commercial policies on my boats in the US. Rob is an expert who cl... See more

Rated 5 out of 5 stars

We’ve been with Novamar since the start of our business, and it has consistently been a great experience. Working with Courtney, in particular, has always made the process smooth and efficient. Desp... See more

Rated 5 out of 5 stars

Everyone I’ve dealt with have always been very helpful and very prompt in responding to any questions or needs that I have. Teri Chamberlain and Ericka Loomis in particular have always been extremely... See more

Rated 5 out of 5 stars

The experience with Novamar getting my new boat purchase insured (as a new boat owner) was smooth and easy. They quickly and patiently answered all my newby questions. I actually chose to pay a little... See more


Company details

  1. Insurance broker
  2. Insurance agency
  3. Liability Insurance Company

Written by the company

At Novamar Insurance Group our yacht insurance specialists have decades of marine insurance and boating experience ready to serve you. With so many variations of types of boats and yachts as well as the jurisdictional challenges that come with them as they travel around the world, it is imperative that your yacht insurance agent have extensive boating knowledge to understand an individual client’s exposures and coverage needs. Our experience and reputation translates into excellent relationships with domestic and international underwriters which allows Novamar staff to provide the best yacht insurance solutions at the most competitive premiums. When insurance programs do not exist to adequately cover exposures, we create our own proprietary programs such as the Novamar Offshore Program. It was created to provide excellent coverage and premiums to those cruising their yachts in various areas around the world. Or our proprietary Mexican Vessel Liability Program with lower premiums and better coverage for people cruising in Mexican territorial waters. Whether cruising local waters or internationally, you receive the same expertise and friendly service from our Novamar staff and often at lower premiums.


Contact info

5.0

Excellent

TrustScore 5 out of 5

480 reviews

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5.0

All reviews

(480)

117 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding service and support from Katrina

Katrina was amazing to work with throughout the entire process. I had a lot of questions and needed to make several changes to ensure the policy accurately reflected my new marine service business. She was always patient, responsive and willing to help. She secured a strong policy that meets the requirements of the local marinas where I plan to operate. I really appreciate all of her time and hard work and would highly recommend her to anyone looking for marine insurance.

21 August 2026
Unprompted review
Rated 5 out of 5 stars

Nate was wonderful to work with

Nate was wonderful to work with. He helped navigate a few different policy options and helped find one with the coverage we needed and for a great price! I look forward to working with them again in the future.

18 August 2026
Rated 5 out of 5 stars

Had great experience with Rob

Had great experience with Rob. He was very responsive and even worked around challenging time zones while we traveled to make our new policy happen. Explained the difference between quotes in real English and made us feel good about our choice.

8 August 2026
Rated 5 out of 5 stars

Katrina

Katrina, thank you for the prompt and professional help obtaining insurance on my 1980 Peterson 44 sailboat.

20 July 2026
Unprompted review

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