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Novamar Insurance Group, Inc. Reviews 

471
•
TrustScore 5 out of 5

5.0

Insurance broker
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Review summary

Created with AI, based on recent reviews

Looking at 133 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expertise, helpfulness, and responsiveness, making the insurance process smooth and efficient. Many people highlight the exceptional customer service, noting that agents are knowledgeable, patient, and provide personalized guidance, even for first-time boat owners. The service is frequently described as excellent, with consumers appreciating the quick response times and the ability to secure competitive pricing and suitable coverage. Reviewers are particularly impressed with how the company handles complex situations and finds solutions where other providers have failed.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, knowledge, and... See more

Service

Reviewers mention positive feedback about service, consistently praising the excellent and fantastic service... See more

Response time

Customers consistently note positive experiences with response time, highlighting that staff are very polite,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the team's helpfulness and... See more

Price

Users describe positive interactions with price, often highlighting great policies at competitive prices.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rob Lindley and Novamar are the best marine insurance brokers. I used them for my 50' sailboat which I sailed internationally and for commercial policies on my boats in the US. Rob is an expert who cl... See more

Rated 5 out of 5 stars

We’ve been with Novamar since the start of our business, and it has consistently been a great experience. Working with Courtney, in particular, has always made the process smooth and efficient. Desp... See more

Rated 5 out of 5 stars

The experience with Novamar getting my new boat purchase insured (as a new boat owner) was smooth and easy. They quickly and patiently answered all my newby questions. I actually chose to pay a little... See more

Rated 5 out of 5 stars

Peter Ricks made our boat insurance shopping effortless. He provided several options and we were able to choose the plan that worked best for us. Peter took care of all the other work and made the who... See more

Company details

  1. Insurance broker
  2. Insurance agency
  3. Liability Insurance Company

Written by the company

At Novamar Insurance Group our yacht insurance specialists have decades of marine insurance and boating experience ready to serve you. With so many variations of types of boats and yachts as well as the jurisdictional challenges that come with them as they travel around the world, it is imperative that your yacht insurance agent have extensive boating knowledge to understand an individual client’s exposures and coverage needs. Our experience and reputation translates into excellent relationships with domestic and international underwriters which allows Novamar staff to provide the best yacht insurance solutions at the most competitive premiums. When insurance programs do not exist to adequately cover exposures, we create our own proprietary programs such as the Novamar Offshore Program. It was created to provide excellent coverage and premiums to those cruising their yachts in various areas around the world. Or our proprietary Mexican Vessel Liability Program with lower premiums and better coverage for people cruising in Mexican territorial waters. Whether cruising local waters or internationally, you receive the same expertise and friendly service from our Novamar staff and often at lower premiums.

Contact info

5.0

Excellent

TrustScore 5 out of 5

471 reviews

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5.0

All reviews

(471)

123 reviews in the last 12 months

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Rated 5 out of 5 stars

An excellent experience

From the very beginning through the cancellation of the policy due to the sale of our boat, we found them very professional, knowledgeable, effective and efficient, and ready to help.

3 April 2026
Rated 5 out of 5 stars

Great team at the newport…

Great team at the newport office.....Gave me a quote before I took delivery , sent me a binder the day before I received the boat. JP - 63' Nordhavn

25 March 2026
Rated 5 out of 5 stars

Excellent experience!

Our experience was fantastic due to Craig’s knowledgeable help. He spent much time with me on my many specific questions and educated me on several insurance terms. He is smart, professional, incredibly responsive and quickly got the job done. Thank you Craig and we look forward to working with you for years to come. Ashley

15 April 2026
Rated 5 out of 5 stars

Ericka Loomis is the best

Ericka Loomis is the best!

She is always quick to respond to questions and helpful when we’ve made a change to our boating program.

I can always rely on Ericka and the Novamar team to get the job done!

16 April 2026
Rated 5 out of 5 stars

Fantastic service and quality…

Fantastic service and quality insurance! Thank you Katrina! She a wonderful broker, and patiently guided us through securing marine insurance for our classic sailboat. Kind and professional, with excellent follow through. We couldn’t recommend her more.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Katrina Kashishian is the Best of the Best

Katrina Kashishian is, without a doubt, possibly the best customer service person I have encountered. She helped me out with something I thought would take days to complete, but no! The email and documents she promised were waiting in my email inbox when I got up this morning. Katrina, she’s a “keeper,” compensate her accordingly, please. Thank you.

18 March 2026
Unprompted review

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