Novamar Insurance Group, Inc. Reviews 

473
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 128 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expertise, helpfulness, and professional approach, making interactions pleasant and informative. People frequently highlight the excellent service provided, describing it as efficient, smooth, and personalized, with many appreciating the ease of the overall process. Reviewers also commend the prompt responses and quick turnaround times, ensuring their needs are handled swiftly. The customer service team is consistently described as outstanding, providing clear guidance and addressing all concerns effectively. Many people also appreciated the competitive pricing and the ability to secure favorable deals, sometimes even better than initially expected.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent and fantastic service... See more

Response time

Customers consistently note positive experiences with response times, with many reporting that their... See more

Customer service

Customers had positive experiences with customer service, highlighting the prompt, professional, and helpful... See more

Price

Clients share positive opinions on price, often finding great policies at competitive rates. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rob Lindley and Novamar are the best marine insurance brokers. I used them for my 50' sailboat which I sailed internationally and for commercial policies on my boats in the US. Rob is an expert who cl... See more

Rated 5 out of 5 stars

We’ve been with Novamar since the start of our business, and it has consistently been a great experience. Working with Courtney, in particular, has always made the process smooth and efficient. Desp... See more

Rated 5 out of 5 stars

Peter Ricks made our boat insurance shopping effortless. He provided several options and we were able to choose the plan that worked best for us. Peter took care of all the other work and made the who... See more

Rated 5 out of 5 stars

The experience with Novamar getting my new boat purchase insured (as a new boat owner) was smooth and easy. They quickly and patiently answered all my newby questions. I actually chose to pay a little... See more


Company details

  1. Insurance broker
  2. Insurance agency
  3. Liability Insurance Company

Written by the company

At Novamar Insurance Group our yacht insurance specialists have decades of marine insurance and boating experience ready to serve you. With so many variations of types of boats and yachts as well as the jurisdictional challenges that come with them as they travel around the world, it is imperative that your yacht insurance agent have extensive boating knowledge to understand an individual client’s exposures and coverage needs. Our experience and reputation translates into excellent relationships with domestic and international underwriters which allows Novamar staff to provide the best yacht insurance solutions at the most competitive premiums. When insurance programs do not exist to adequately cover exposures, we create our own proprietary programs such as the Novamar Offshore Program. It was created to provide excellent coverage and premiums to those cruising their yachts in various areas around the world. Or our proprietary Mexican Vessel Liability Program with lower premiums and better coverage for people cruising in Mexican territorial waters. Whether cruising local waters or internationally, you receive the same expertise and friendly service from our Novamar staff and often at lower premiums.


Contact info

5.0

Excellent

TrustScore 5 out of 5

473 reviews

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5.0

All reviews

(473)

126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Katrina

Katrina, thank you for the prompt and professional help obtaining insurance on my 1980 Peterson 44 sailboat.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Each time I have called this office and…

Each time I have called this office and spoke with the staff, they have been very polite and responsive to my questions. In a time where so many offices are on automation, it is especially nice to have someone answer the phone and actually get answers.

18 May 2026

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