Nova Zora logo
Visit website

Nova Zora Reviews 1

•
TrustScore 3.5 out of 5

3.4

Beauty supply store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Beauty supply store
  2. Cosmetics shop
  3. Health and beauty shop
  4. Internet shop
  5. Pet shop

Written by the company

Nova Zora Shop is a UK-based online retailer specialising in beauty, skincare, and personal care products. We carefully curate our range to bring you high-quality products from trusted brands, including K-beauty favourites, oral care, and pet care essentials — all at great value prices. We are passionate about making premium beauty and wellness products accessible to everyone. Whether you're discovering new skincare routines or stocking up on everyday essentials, we aim to make your shopping experience simple, reliable, and enjoyable. Based in North Yorkshire, we are a small independent business that takes pride in fast dispatch, careful packaging, and excellent customer service. Every order matters to us, and we go the extra mile to ensure our customers are happy with their purchases. We stock a wide range of products including K-beauty skincare, toothpastes, mouthwashes, lip care, hair care, and selected pet products. We are constantly expanding our range based on customer feedback and the latest trends in beauty and wellness. Shop with confidence at Nova Zora — your trusted destination for beauty and personal care.

Contact info

3.4

Average

TrustScore 3.5 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Boxes damaged

Half of the boxes were damaged when receiving them, they had dents and holes

15 April 2026
Nova Zora logo

Reply from Nova Zora

Hi William,

Thank you for taking the time to leave a review, and we're truly sorry to hear that your order arrived with damaged boxes, that's not the experience we want for any of our customers.

We'd like to be transparent: once parcels leave our hands, they are in the care of our courier, Evri, and unfortunately packaging damage during transit is something that falls outside of our direct control. That said, it is absolutely not acceptable, and we take every report like yours very seriously.

We have raised your concern with Evri directly so they are aware, and we hope this helps prevent the same issue from happening to other customers in the future.

If the contents of your order were also affected, please don't hesitate to reach out to us at info@novazora.uk
we'll do everything we can to make it right for you.

Thank you again for your feedback, William.
We hope to have the opportunity to give you a much better experience next time.

Warm regards,
Nova Zora Shop Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look