Noveltygift Reviews 17

SCAM, SCAM! Don’t lose your money!

I got Bio-Collagen Face mask1 pack x 4 pcs. due Facebook advertising, it was in July and it hasn’t arrived. They don’t answer emails. And they don’t have a phone number to call. Horrible experience.

Horrible shopping experience. Scam!! Ordered Harry Potter earbuds but still haven't got it over 2 months. Emailed customer service and they agreed to refund within 7-28 working days. However, never got their refund over 2 months. Emailed them again but bounced back!!! They cheat money. Avoid to buy and lost yours.

I ordered the Harry Potter Egg Lamp over 2 months ago. Advice were around 2-5 weeks for delivery. I messaged customer service a month ago & they said it were on its way, & to wait a little longer.

I contacted them again a couple of weeks later, & they said my package was lost in the mail & asked if I wanted them to send me another or did I want a refund. They said if I wanted another sending, they'd send me a new tracking number. I asked for another sending. A week later I'd still heard nothing back so I chased it up. Still no reply, so I asked for a refund. Guess what, still no reply. Tried to message again today, & I get an email back saying my message can't be sent. I think they may have blocked me, & have no intention of refunding me.

I ordered the Harry Potter earbuds & waited 2 months to receive them but they never came in. I messaged customer service & they said my package was lost in the mail & asked if I wanted them to send me another pair or a refund. I asked for a refund. They said it would take 7-28 days. Its been over a month & still nothing. & now when I try to message customer service I get an email back saying my message can't be sent. Pretty sure they blocked me.

Total scam my best mate brought harrypotter earbuds for birthday they never arrived contract there customers support they said they most got lost in the shipping give me two choices one to resend the order or refund give them second chance to resend them never received the second pair either email them bck and ask them for refund still waiting refund

Absolute scam. Fake tracking. No refund. Avoid!!!

They have ZERO customer service and no accountability. I’ve emailed 20 times and even reached out to my bank that later shut my account done because I asked for a refund on my item. It’s been over a year not an email refund or product has been received.

No star! I order 3 Earphones that never arrived for Christmas!
I ordered a 3 pair of earphones and the tracking method was not updated so I didn't have the information about my shipment. I tried to contact the customer service and they never replied.***** Fraud*** Scam*** Report them to your bank as a fraud company and they will help you get your money back!!!****

I ordered several Christmas gifts from Noveltygift.store, which I thought was a reliable company based on commercial video ad on Facebook. However, the link they sent to me to track my shipment was not link to an actual tracking no. and now such links to my shipment and actual order are no longer valid and cannot be viewed. I have sent an email to the email address provided, but no response and no merchandised received.

I totally agree with other comments. THIS COMPANY IS A SCAM!! DO NOT BE FOOL BY THEIR ADS!

I ordered an item off of an Instagram ad. The ad was very impressive, however I have not received the item ordered. The tracking number I was sent has never connected to an actual shipment. Now the link to the website, noveltygift.store, no longer exists. SCAMMERS!!!!!!!

I ordered a pair of earphones and the tracking method was not updated so I didn't have the information about my shipment. I tried to contact the customer service and they never replied.

Having trouble tracking a product ordered.

Cannot contact the site. Domain is for sale. Lost $39 just for being stupid enough to trust them before looking for reviews. Live and learn.

this is my first time purchase in online store, before my purchase worry my light will broken, but when i received my light , it is seems good, package well. I already use it , and before i received my item, ask customer service to track my item , they tell me my tracking number and information, good light bulbs and good service.

this bolshit its not work its not do notheng,i hop the pepole not buy this item.the money go to garbeghe

Fraudulent company!!! Avoid at all costs.
Ordered a smart watch which they advertised on Facebook but was sent a fitness tracker instead.

Absolutely awful experience. Saw an ad for a smart watch on Instagram which looked pretty nice so I went ahead and ordered one.

Took about 3 weeks for the watch to arrive and instead of the watch I ordered, they sent me a fitness tracker worth £5 max.

Do not buy anything from these jokers.